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Any experience with 2011 Town and Country?

64 messages,  Last post on May 07, 2012 at 6:26 PM

You are in the Chrysler Town & Country/Dodge Grand Caravan Forum.

What is this discussion about? Chrysler Town and Country, Van

Messages Page 3 of 7

#15 of 64 Re: 2011 Town & Country Touring L Operating Problems [3tsmom] by sangilp84

Jun 14, 2011 (10:10 am)

Replying to: 3tsmom (Jun 14, 2011 9:32 am)
How did you go about getting to the point of picking out a new vehicle? Did the dealership tell you to pick out a new vehicle? Is there some way we could talk on the phone about this?

#16 of 64 Problem is escalating with 2011 Town & Country by sangilp84

Jun 17, 2011 (9:46 am)

We are now having a problem dealing with the service manager about this issue. It is unsafe to drive! Any advice

#17 of 64 2011 Town & Country 300 miles and engine trouble by aorozco

Jul 01, 2011 (12:00 pm)

Hi All,
I just bought a Chrysler Town & Country a week ago. At less than 300 miles, our check engine light came on. About 15 minutes after that, the engine stalled at a red light. Decided to take it to the dealer immediately and on the way there the RPMS were in the 4000 range without me pressing the gas at all while doing 40 miles an hour. Very scary. Very sluggish acceleration after any stop. I'm waiting for the dealer to call me back to see what they have to say about it.
 
Since we drove it off the lot less than a week ago, and we only put 50 miles on it before the problems, should I ask for a different vehicle? I don't trust this one any more. I love the van, but the engine seems to have very bad problems...
 
Any advice?

#18 of 64 Re: 2011 Town & Country 300 miles and engine trouble [aorozco] by sangilp84

Jul 04, 2011 (9:21 am)

Replying to: aorozco (Jul 01, 2011 12:00 pm)
We purchased the 2011 T & C Touring L van in January 2011. While having the oil changed at 3,000 miles, it set a "check engine" light. The technician looked for a computer-generated code, but there wasn't any.
 
A few weeks later, when using the remote starting feature, the vehicle started with a chugging sound which diminished after a few seconds. That day, the check engine light came on again and the vehicle was running very sluggish, so we took it to the dealership for repair. We were told that there wasn't any code setting, but they called Chrysler to be told that there could be moisture in some fitting that should be greased to dry it out.
 
A few days later, the check engine light came on again, and this time we were told that the CAM Sensor was faulty and it was replaced.
 
A week later on a Sunday, when the remote start was used, twice it started and then stalled. It was started with the key, and a few miles down the road, the check engine light came on again and it started running sluggish again. The next morning (Monday) it was taken back to the dealership for the 3rd time. When it was first started that morning and driven for about 10 miles it was running fine. It was shut off and restarted and the check engine light came on and it was sluggish again. It was shut off and restarted and the light was out and it ran fine.
 
That day, dealership called to tell us that there isn't any code setting and they can't recreate the problem. They asked us if they could drive it, so one of the techs has been driving it back and forth to work. This morning we called for a status and were told that on the way home last night, it made a funny sound for a few seconds, but no code was set and the check engine light didn't come on.
 
Then we werer told by the dealership that Chrysler have them an update to install that would eliminate the stalling problem that was happening when started remotely, and that a part had been ordered that would fix the engine noise/light problem, but in the meantime, we should pick up the van and it would be safe.
 
Now it sometimes makes funny engine noise when started and it sometimes stalls when remotely started, but the acceleration doesn't decrease. SOMETIMES is the magic word.
 
We asked Chrysler to arrange for the van to be checked at a different dealership in a different town, and they said they would, but that was over a week ago and we haven't heard another word from them. I left a message for the Supervisor at Chrysler who was to make the arrangements, but he has not returned our calls, so we are in a quandry about what the next steps should be.
 
My advice is, if you only have 300 miles on it, take it back and stay away from another 2011 Town & Country van.............

#19 of 64 2011 Dodge Caravan possible purchase. feedback please by vangirl3

Jul 11, 2011 (2:33 pm)

just checking in with you all.
 
i'm thinking about getting the Dodge Caravan. and wondering if the bad experiences were with the caravans that were manufactured in Canada or Mexico?
 
just wondering if there's a difference.. or if i should switch back to the Sienna.
 
thank you

#20 of 64 Re: Any experience with 2011 Town and Country? [mic111] by gmagal

Jul 11, 2011 (7:14 pm)

Replying to: mic111 (Feb 06, 2011 4:03 pm)
I bought a 2011 T&C in April. Our fifth minivan in the last 20 yrs. Three of them were Chrysler. We love the Stow-N-Go feature of the 2011, quite convenient. However, I noticed that the idling is rough and lately, I am noticing that when I'm accelerating, the car 'jerks' or the engine seems to slip. Seems like there is something wrong with the transmission especially when 'ECON' (for 'Economy' )is activated. So I will be taking it back to the dealer. Does it matter whether I take it back to any dealer? There is a dealer close to my work but they did not have the model that I wanted so I had to buy it elsewhere.

#21 of 64 Re: Any experience with 2011 Town and Country? [gmagal] by vangirl3

Jul 11, 2011 (8:20 pm)

Replying to: gmagal (Jul 11, 2011 7:14 pm)
thank you for the feed back

#22 of 64 Re: 2011 Town & Country 300 miles and engine trouble [sangilp84] by sangilp84

Jul 15, 2011 (11:55 am)

Replying to: sangilp84 (Jul 04, 2011 9:21 am)
We took our new van to a different Chrysler dealership to get a second opinion and they couldn't recreate the noise, stallilng, check engine lights, etc. It dawned on me that we have an old video camera and we ran it each time we started the van, and sure 'nough, we caught it on tape and without shutting it off, headed for the dealership. The tech was FINALLY able to find a code and that code indicates that the "PHASERS" may be the problem. There are 4 of them on the van, and one is faulty. When the tech called for the part, they were informed that they are on back order. Here's hoping that a new phaser fixes the problem...???!!!

#23 of 64 Re: Any experience with 2011 Town and Country? [gmagal] by keanezra

Jul 19, 2011 (9:31 am)

Replying to: gmagal (Jul 11, 2011 7:14 pm)
I am also having rough shifts while on ECO mode. Please let us know what they tell you the dealership. Thanks.

#24 of 64 Town & Country door rattles by edmurph

Jul 19, 2011 (1:08 pm)

I purchased a new 2011 Town and Country van in May, 2011. The van has been back to the dealer 4 different times because of rattles in the sliding doors. When I start or stop, I can hear the sliding door on the driver's side move slightly. I talked to the mechanic who was able to fix it once and he said that lubed up the doors and that seemed to work. Now, it's a month later and the noise is coming back. The mechanic told me that they had three more vans come in with the same problem. I would like to know if anybody else is having these problems.

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