Last post on Nov 26, 2013 at 11:37 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#973 of 1111 Re: GM lied to me [dmitrano]
Feb 02, 2013 (9:20 am)
We all get that email. I can imagine the soothing, hynotic voice... robotic! I am going on the offensive! My transmission is acting up again, after being torn down and repaired recently. I have had it with my 28,000 mile, NEW vehicle being broken down!
I am going on the social media offensive, then if no results come, I will hire a lawyer! Engine repair at 15,000 miles, transmission at 25,000 and now... it is malfunctioning again!
Feb 02, 2013 (10:40 am)
OK, so I am back, with a repeat problem. My transmission was repaires at around 25,000, and it seemed to be fixed. I now have 28,000 miles, and the problem is returning! I am slow shifting to secong, slam shifting into 1st and reverse, and dragging intermittently at speed. this is how it started, this is how it will end! I have now had major engine work (15000 miles) and major transmission work (25,000 miles) done after breaking down! Doing without my vehicle for days at a time, having it towed, pushing it out of intersections, asking my employees for rides, etc., etc., etc.
I am done with this lemon! I want this handled, I want a NEW and NEWER model year Equinox... and I want GM to do the right thing! It is a lemon! I am starting a social media blitz, I am starting a pinterest, twitter and FB blitz! I am fed up with this vehicle! This could have been a really nice vehicle, my wife and I both loved it... until it started to break down.
Do the right thing GM!
#975 of 1111 Re: Still having problems... Imagine that! [michwood]
Feb 02, 2013 (11:46 am)
I had the same problems plus oil consumption you probably have transmission and gas pump problem . My car use 17miles X gallon
This car is a big lemon. Good luck dealing with GM they do not care.
#976 of 1111 Re: Still having problems... Imagine that! [dmitrano]
Feb 02, 2013 (12:41 pm)
While my dealer has been patient with me about nagging issues, I would suggest taking a different route with those of you stating you have a "lemon". There are procedures within you State Departments of Consumer Protection whereby you can register the complaint and have another hand to help you with the issues. I understand it is the Government, but they are obligued to follow up on all of these matters. I would copy the US Department of Consumer Proction, the Department of Safety and your local TV channel. Our power in numbers will hopefully bring the rightful attention to the diffenciencies in the Equinox.
#977 of 1111 Re: Still having problems... Imagine that! [firstnox]
Feb 05, 2013 (7:41 pm)
I am having the same problem had a rebuilt transmission last month by the dealer covered under warranty about a week after getting it back this same issue started that you are having. I took it to the dealer they said it could be many things and cannot guarantee that it would covered by the 100k warranty. I did find one post that in 2007 having the same problem it was covered by the warranty. So now after a week waiting on the part I am now being told there is a nationwide back order and we dont know when we will get the part. I was on the phone with chevy customer service and they are escalating my issue (yeah what ever I bet they do not call) I am sick of this car and from the look of it I am not the only person.
#978 of 1111 2011 Nox with same complaints and same run around
Feb 06, 2013 (2:08 pm)
I have a 2011 Chevy Equinox. At just under 1700 miles I began experiencing all the same problems as everyone else. When I took my car to the dealer, they said the loud noise was just the fuel pump and that it was normal. With regards to other problems they were able to reproduce them so there was nothing they could do about those isssues. My car is now two years old, has just over 40000 miles; it looks good, but it sounds like a piece of crap jalopy on its last leg. I have an appointment with service department tomorrow morning at 8:30 AM, can't wait to hear what their excuses for the probelms are this time. The one thing I can say with certainty is that I'm not leaving that dealership until my car is fixed and fixed right or they're cutting me a check for the true and fair value of the car. To everyone else keep fighting and don't give up. If a class action suit does come to fruition, sign me up!!!
#979 of 1111 Re: Chevy Equinox -Warranty Issues & Matters
Feb 06, 2013 (4:53 pm)
WOW..Please stick to the real mechanical issues; what dose a $1500 down payment and 18 payments have to do with GM drive line and warranty issues?? My Equinox is paid for and this has nothing to do with driveline issues I have also experienced!! Being said; to date GM / dealer has taken care
of all concerns and issues; have 52000 miles on my 2010 4cyl Nox. and get 24-26 MPG hwy/city to date; have never been stranded or concerned with safety in this Nox. However; reading these Nox horror stories makes me very happy my GM Dealer has taken care of me and servicing my 2010 4cyl NOX since purchased; Oil changed GM Dealer every 3500-4000 miles its very cheap insurance when having drive line issues....I will probably purchase a new one when the 2014 GM Nox hits the showroom!
#980 of 1111 Re: Crappy Gas Mileage [gmcustsvcsarah]
Mar 01, 2013 (10:53 am)
We own a 2009 Chevy AWD Equinox. The differential failed at about 80,000 miles and Chevy replaced it under warranty(thank you). Now the transmission suddenly failed at 106,000 miles. Butch Ostalet in Pascagoula, MS stated we need a new transmission and the cost is $4000+. It is barely out of warranty and I have to believe that perhaps the differential failure had something to do with the transmission failure. Is there something GM can do to defer some of the cost for replacement considering the milage and differential failure and considering we own an S-10, Malibu and Impala.
#981 of 1111 Re: Chevy Equinox -Warranty Issues & Matters [nox123]
Mar 01, 2013 (11:51 am)
My money has everything to do with my issues.. Just because you have not experienced these issues doesn't mean they don't exist . This is not a message board for insults or rudeness.. We voice our issues and concerns here . Congrats if you have been lucky because many of us have not,
#982 of 1111 Re: Crappy Gas Mileage [floundew]
Mar 01, 2013 (1:01 pm)
We would be happy to check into this further for you, floundew. Please contact us via email at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation). If you need more immediate assistance, the Chevrolet Customer Assistance Center can be reached at 800-222-1020 (Hours: Mon to Sat, 8am to 9pm ET).
Sarah, GM Customer Service