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2011 Chevy Equinox Problems

1036 messages,  Last post on May 23, 2013 at 7:41 PM

You are in the Chevrolet Equinox Forum.

What is this discussion about? Chevrolet Equinox, Auto Repair, Transmission, SUV

Messages Page 97 of 104

#960 of 1036 Re: 2011 Chevy Equinox problems [lsmithhart] by sueven

Jan 22, 2013 (3:15 pm)

Replying to: lsmithhart (Dec 19, 2012 9:53 am)
They offered me a lousy 2000 credit towards another one of their pieces of crap....
any interest in starting a class action law suit? Only takes 3 of us....
My truck is getting a new engine - what new car needs a new engine after 45k miles? Own up to this design flaw and let people out of their leases or provide replacements for those who bought this piece of junk!!
So much for buying american - my lifes goal - to tell everyone I know to stay away from GM!!!

#961 of 1036 Re: 2011 Chevy Equinox problems [sueven] by keysha

Jan 24, 2013 (12:06 pm)

Replying to: sueven (Jan 22, 2013 3:15 pm)
Hi I'm having some of the same problems I have a 2011 with only 17,700 miles. My car cut off 3 times while I was driving the vehicle is jerking while driving and it's making a loud noise. I took it to the dealer and they told me I need a Timing chang and 2 valves for a new car? I would like to be in on this law suite as well.

#962 of 1036 Re: 2011 Chevy Equinox problems [sueven] by sma1

Jan 24, 2013 (1:20 pm)

Replying to: sueven (Jan 22, 2013 3:15 pm)
I would definitely be interested in a class action law suit! I traded and all they gave me was $3000... my2011 equinox was consuming oil and stalling along with other numerous problems. My truck had been in the shop numerous times and they couldnt figure out what was wrong. It took the right mechanic to notice durning an oil change that there was only a quart of oil in my truck. They were going to put a new motor in it. I did not want a new vehicle that had been ripped to pieces. Not what I signed up for. I was 18 months into the vehicle. I put $1500 cash down too. So in the long run I was almost $10, 000 paid out on this vehicle between my down payment and monthly payments. NowmI'm starting all over with a new loan. I hate GM. I can not believe they get away with this because this is a serious problem.They are making money doing this to people. And we are the ones loosong big $$$$ BECAUSE THEY THROW THAT VEHICLE BACK ON THE LOT AND SCREW THE NEXT PERSON. My story goes on and on so I will stop here.

#963 of 1036 So frustrated by keysha

Jan 24, 2013 (1:32 pm)

Hi I'm having some of the same problems I have a 2011 with only 17,700 miles. My car cut off 3 times while I was driving the vehicle is jerking while driving and it's making a loud noise. I took it to the dealer and they told me I need a Timing chang and 2 valves for a new car? I would like to be in on this law suite as well.

#964 of 1036 Re: 2010 Nox Issues / Warranty Matters [sueven] by skeet7

Jan 25, 2013 (8:09 am)

Replying to: sueven (Jan 22, 2013 2:40 pm)
I'm building a case and would love to hear your experience with your Nox?

#965 of 1036 Re: 2010 Nox Issues / Warranty Matters [skeet7] by lsmithhart

Jan 25, 2013 (4:21 pm)

Replying to: skeet7 (Jan 25, 2013 8:09 am)
Everyone seems to be having the same issues: cam sensors cause hesitation and eventual breakdown, then transmission software causes hard shifting and eventual breakdown. My dealership has, thus far, fixed these problems, without recurrence. I am having some other minor trouble now with acceleration, but will know more after another tank of gas. If it continues, I will take it back. Keep me posted, I would love to get a 2012 with the new improvements, but without a loss.

#966 of 1036 Re: 2010 Nox Issues / Warranty Matters [skeet7] by sma1

Jan 26, 2013 (9:25 pm)

Replying to: skeet7 (Jan 25, 2013 8:09 am)
When I would be sitting at a stop light and the light turned green I would accelerate and push the pedal to the floor and nothing would happen...my truck had stalled. Another time I was backing into a parking spot and I put my truck in reverse...nothing happened...my truck had stalled. I would put my truck in drive and it would jump forward. Turning to get onto the expressway ramp...my truck stalled. Yet the dealership kept telling me there was nothing wrong with my truck. Once time after it being in the shop, a week after I got it back the check engine light went on...I believe thats when they replaced one of the 5 sensors. All the work done on my truck was done by Bill Jacobs Chevrolet in Joliet Illinois so they have record of the work done on my truck. It got to the point that they gave me rentals free of charge because this was a continuing problem. I will paste my previous comments that I have posted here at Edmunds recently as some of my posts have different bits and pieces as to what they did to my truck...this has been extremely aggravating experience, I've spent many hours waiting for my truck to be fixed, time and gas spent driving to and from the dealer dropping off my truck and picking up a rental (again free of charge). I even googled the stalling issues and found codes others had yet they knew nothing about them and could not find any bulletins regarding stalling which is shocking to me as this is an obvious problem with these vehicles.
 
Below are some of the multiple posts I have entered here on Edmunds.....
 
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My dealership did all my maintenance, replaced cellinoids,a faulty fuel pump, 5 sensors... The list goes on. And it continued to stall out. GM is useless.... It is really sad that a "made in the USA" company will not back their vehicles. I had multiple rental vehicles free is charge through my dealer because they couldn't figure out what was wrong... I spoke to GM twice and the district manager who I went in circles with completely discounting my complaints with her own justification.... Which was basically telling me that there was no proof! REALLY...the mechanics finally discovered my motor was consuming oil! She still had the nerve to argue and I finally hung up on her. Excuse my French... But the district manager was a complete bitch! Oh she did her job well! She managed to make GM money by giving me only $3000 toward a new vehicle....and I'm at a loss of $8000 (which is in their pockets because I lost a year and a half of payments and had to start a new loan all over again). Great for GM...
 
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I've had all my oil changes done by the dealer and it has been in the shop numerous times. My motor is consuming oil. I called GM and they asked if i could recreate it stalling. Ummmm nooooo... It does it when it feels like it. My dealership that because of the low oil that there is low pressure which is causing the truck to shut down...something to do with the cam actuator Because i can't recreate this issue GM offered me a years worth of free maintenance... Whoopy doo...
  
 I've got 18 months of aggravation and monthly payments totaling over $8000, and my $1500 down payment into this vehicle. The dealer said they cant give me back much because they will loose on the resale... Okaaaay...and what about the $9500 I've lost? They don't care about their customers. this last time i had it in...8 weeks after my oil change done by Chevy...there was 1 quart of oil left in my truck. So now they have acknowledged something is wrong with my motor.
  
 I'm trying to trade my equinox in...i don't want this piece of junk any longer. I don't care if they put a new motor in it or not. My truck will no longer be factory. The dealer tells me that GM will probably only give me $3000 for my trouble to be applied to a new vehicle.... What an insult considering all the money I have paid towards this vehicle. Now because of this junk vehicle that everyone is having the same exact problems with...i now have to add 2 more years to paying for a replacement vehicle. I'm seriously thinking about getting a lawyer, contacting the state to make a claim.... I don't know why Chevy is getting away with doing this to all of us that bought the 4 cylinder....i need to find out what my legal rights are.
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I went in a vicious circle with a district manager who was very unprofessional. Its a joke ad they refuse to acknowledge that there is anything wrong with the vehicle. If you Google "Chevy stalling" you will see an overwhelming amount of complaints regarding stalling. Its amazing how Chevy gets away with this. I finally did in fact cut my loss and trading the vehicle in as it was discovered that the motor was consuming oil therefore causing the motor to loose pressure which was causing the stalling. I've paid in over $8000 in car payments in the 18 months I've had this vehicle along with $1500 of my own cash down payment. All's GM was willing to give me was $3000... I look at it this way...either I do this or wait till I hit 100.000 miles and this vehicle take a crap on me after my warrant expires. Yes they were willing to put a new motor in... But you know... I bought this vehicle factory and I want the motor to stay factory and not have it ripped out and disassembled... This is not what I paid for. I wish you luck... And pay attention to your oil as I discovered it to be down to a dangerously low one quart with no oil light lighting signaling it was low...when I took it in for an oil change it was discovered which helped diagnose the stalling issue.
 
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GM will respond and run circles around you. My 2011 equinox needed a new motor because it was consuming oil...and multiple other problems ranging from sensors, cellinoid, cam, fuel pump, etc. I bought this vehicle brand new and I refuse to have my brand new motor pulled apart. So I traded...the most GM WOULD GIVE ME WAS $3000....i put $1500 cash down and 18 months worth of payments totaling$8000 onto this vehicle...the $3000 basically added insult to injury. So basically I lost $6500 and gained 28 months more of a truck payment. The district manager actually had the nerve to fight with me and I finally hung on her. She did her job well...she gained the company another sale by ripping me off.
  
 Oh and as far as Sarah the GM responder to all our complaints... I wonder how she feels at the end of the day after acting concerned and lying to all of us...OR maybe she is just a computer responding...
  
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Oh I took a huge hit. Trade in was $16,000. GM gave me an addition

#968 of 1036 Chevy 2011 Equinox - throttle body by cl1093

Jan 27, 2013 (8:51 pm)

Background: 2011 Equinox 2.4L bought new in Nov 2010.
 
On the way home from work, the car started stumbling and the reduced power/ service stabilitrack screen began flashing. I was finally able to make it home and had to have the car towed to the dealership. I am very disappointed that a 2011 model with only 52,873 miles can no longer be considered dependable! But my real concern has been the disgusting lack of customer service from Chevrolet. I understand they have been busy, so I was willing to accept the fact that it took them 3 days just to run the codes. However, what is completely unacceptable is they lied to me about when the part would be coming in. I was told the part would be there on Friday, Jan 25th. Not only was the part not in on the 25th, service told me that they wouldn't even be able to order the part until Feb 1st! That part was never going to be there on the 25th. During this phone call, I searched for the part number. I found over 100+ units online in a matter of minutes. I have ordered the part myself and I am having it sent to the dealership directly. At this point, I have paid $146.00 for a part GM could not provide for one of their own popular 2011 models, and I have paid another $429.00 for a rental car. I will still have to pay for the tow, probably in the neighborhood of another $100. Furthermore, the car still isn't fixed. If service misdiagnosied this condition, I could be out even more money!?!?! How is this not covered under the 100,000 mile powertrain warranty? It seems to be a pretty intergral part to me.
 
It looks like a lot of you have had this problem, has anyone been satisfied with the outcome? What total out-of-pocket expenses am I looking at? I can't afford to put much more into this car, only to get it back and have no confidence in its reliabilty!

#969 of 1036 Re: 2011 Chevy Equinox problems [keysha] by gmcustsvc

Jan 28, 2013 (7:27 am)

Replying to: keysha (Jan 24, 2013 12:06 pm)
keysha,
Keep us posted on how the repairs go! If you should need anything, don't hesitate to contact us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far).
Sarah, GM Customer Service

Messages Page 97 of 104

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