Last post on May 23, 2013 at 7:41 PM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#940 of 1036 Re: 2011 Chevy Equinox problems [ohmyheadaches]
Dec 19, 2012 (10:12 am)
Oh I took a huge hit. Trade in was $16,000. GM gave me an additional $3000 which basically added insult to injury. And I put $1500 cash down when I initially bought this vehicle. Then there was over $8000 in car payments that I paid in the 18 months , during most of which my vehicle was in and out of the shop because they couldn't figure anything out until they noticed when the did an oil change that it was consuming. When i traded and tried to ask for more money i got into a huge argument with the district manager who talked circles around me, very rudely i might add, telling me $3000 is the most GM gives anyone. So.... Basically GM is making a whole lot of money with all these lemons they are selling. It makes me sick to see all these posts that this is such a huge problem and that GM continually gets away with it.
#941 of 1036 about the transmission issues
Dec 20, 2012 (8:20 am)
call me this morning tell me they fixed the CEL by replacing the intake camshift solenoid. Knew that. Then tell me they replaced stretch bolts on transmission because the valve body wasn't secured. Some bolts over torque, some under. Said it runs like a dream now. Maybe. I will see. If it does, how long will it last? I'm still going to run to another brand, just not immediately, unless this thing keeps going in shop in next month or two.
I know I will take a BIG hit, but I don't trust the dealer, nor do I trust this auto.
And I thought I was buying a safe and reliable car.
#942 of 1036 Re: about the transmission issues [ohmyheadaches]
Dec 20, 2012 (10:55 am)
I sure you have better luck than I had.
They too replaced my cam selinoid...along with the fuel pump and 5 sensors. I also do not trust the dealer... To be honest with you, thinking about it now...the dealer really rushed me through the trade in process, most likely so I wouldn't sue them. I'm sure some poor sole is now encountering my issues and GM saved a whole bunch more money because they got out of putting a new motor in. Sadly I didn't have the time to NOT have a vehicle...otherwise I would have pursued legal action, tv stations and media to bash their brand. I have a friend whose wife's jeep stalled while she was driving it...he threatened then with legal, conracting his state rep and reporting to the media...JEEP gave him back every cent of that vehicle. I guess GM doesn't give two $#&%'...
#943 of 1036 Re: 2011 Chevy Equinox problems [dmitrano]
Dec 21, 2012 (8:51 am)
Welcome to the club!! The only advantage that I seem to have it s responsive service department.
This truck is the biggest piece if crap! I have never gotten over 19 miles per gallon.
At this point I hate having my kids in the car as I feel like it is not all that safe.
So glad that I only leased this truck and can give the piece of crap back at the end of the lease!
#944 of 1036 2011 Won't Start on Sporadic Basis...Now Check Engine Light On
Jan 01, 2013 (1:15 am)
I have a 2011 Equinox. I purchased it with a salvage title; however, it only had cosmetic damage before I bought it. In the past six months, it has sporadically not started about 5-6 times. There does not seem to be a rhyme or reason to when it does not start, and it has never happened twice in a row. When this happens, I'll turn the key and all lights will come on inside like normal, but instead of starting, only a clicking noise will be made. If I keep turning the key, the clicking noise will eventually turn to a noise that sounds more and more like the car is going to start, and then eventually it starts (it usually takes about 15 minutes of turning the key for it to finally start). Then, it doesn't happen again for about 3 weeks to a month. Today, however, it happened, and the battery went dead in the process of me trying get it started (i.e. while I was turning the key). It took much longer than the normal 15 minutes and even then the car didn't start and the battery died instead. I jump-started the vehicle, and then it started right up. The "check engine" light has also come on this time (it has never come on after previous times when I had issues starting the vehicle), but because of the holidays most places are closed so I don't know what the light is on for yet. Has anyone had this issue? If so, what was the problem? It seems like it could be a bad battery, but my gut feeling is that a bad battery is too simple of a problem!
#945 of 1036 Re: 2011 Won't Start on Sporadic Basis...Now Check Engine Light On [whitneylee]
Jan 02, 2013 (7:08 am)
Good morning whitneylee,
We're sorry that you're having these starting troubles with your Equinox. What is your game plan for getting this looked into? If you were thinking about working with a dealership and wanted for us to check into anything further, we're available to you. Please email us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
#946 of 1036 Re: 2011 Won't Start on Sporadic Basis...Now Check Engine Light On [whitneylee]
Jan 03, 2013 (11:32 am)
About the not starting issue: They replaced the camshaft intake thing that was sticking open. Then they replaced the stretch bolts at valve assembly, but reported they replaced the valve assembly. Who knows what they really did, but replace valve assembly shows on CarFax report. Within 4 days of all that work, i went out to start it, and it wouldn't start. I called and pitched a Texas red-headed hissy fit and they finally sent someone to try and jump it off. Transferred me to Service Mgr in the process, and he again started in on Premium Brand of gas and using Eco (because it causes the car to drive differently...I call BS). I told him they replaced problems found, and now it won't start. Nothing left ON in the car...no doors ajar. It just wouldn't start. The service adviser had me put my phone on speaker and let him listen. He said it might be the timing had stretched out. Said it happens sometimes when they do the repairs they did. I got it jumped, had it tested somewhere else with no codes returned, and promptly drove to Honda and traded it in on a Pilot EX. Best decision ever. Check to see if timing is involved. Mine was just that the battery lost power for some unknown reason.
#947 of 1036 Equinox downshifts
Jan 03, 2013 (1:19 pm)
My 2011 Equinox downshifts into fourth when manual shift is selected at highway speed. This seems unusual and is probably unsafe, however a service representative at the dealership said it is normal and there is no way to reprogram the transmission to stop it from downshifting every time I shift into manual. Do you know how to deal with this issue?
#948 of 1036 Re: Equinox downshifts [blb45]
Jan 03, 2013 (2:13 pm)
The service rep is correct. It's in the owner's manual and shop manual. Why do you find it necessary to drive an automatic transmission in the manual mode at highway speeds?