Last post on May 11, 2013 at 2:53 PM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#932 of 1035 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [lsmithhart]
Dec 17, 2012 (5:32 pm)
Oh, I didn't leave without a loaner. put me in a 2013 Nox. Called today and said that they replaced the intake camshaft position solenoid...it was sticking in open. Did a lil research, and seems there was a bulletin in June 2011 to reset computer for CEL issues, then changed to RECALL in Aug 2011. I was in the first time with tow to deal for CEL at 3K miles and burning smell. They said they found nothing, but went ahead and reset computers. They certainly didn't find the recall notice.
I don't drive much. It is now around a year later, and an additional 5K miles on odometer, and then the stall/CEL/stall/stall on way to dealer. They should have done this work the first time!!!
He tells me to keep the loaner until they finish their check. Sent it to the "only transmission guy on staff" and he will have it up to 3 days checking for the slipping, rough shifting issue.
Oh, and I am in '11 LT FWD, not AWD, so is that why they missed it the first time? Recall for AWD and not FWD. A little common sense would tell them the issues were the same....the exact things described in recall bulletin are what I have experienced plus the transmission issues.
So I will wait to see what they say about transmission. I plan to drive it up to 2.5 months and see if I have the same issues. If so, I'll explore legal avenues available for remedy. I will be saving extra toward downpayment and go to a different brand. I am not going to get stalled out on TX highways or 6 lane roads in this thing. I am not going to pay hefty repair/replacement bills down the line due to faulty engineering/mechanical issues.
#933 of 1035 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [sma1]
Dec 17, 2012 (5:41 pm)
I found Recall 11195A that fit my symptoms to a T, and guess what they replaced today? The camshaft intake thing referenced in the bulletin.
Now I'm going to research 11195B to see what it says, since that is referenced here.
I'll let you know what, if anything, they say is wrong with transmission. We are not alone, and GM needs to make this right. I'm just going to run away and not look back, but you can bet my big mouth is going to be flappin in the breeze about this.
Dec 17, 2012 (6:59 pm)
I think it's sad that I bought this 2011 Chevrolet, because I have always loved GM products. Now, with 25000 miles on it, I have made my wife go back to her old 2007 Mazda CX7. I don't trust the Equinox, which has broken down twice, been in for engine and transmission repair and is still "iffy"! My 85,000 mile Mazda... it needs a CV axle, but I trust it. sad day for GM, very sad day for "buy American"!
#935 of 1035 Re: 2011 Chevy Equinox problems [douggg]
Dec 18, 2012 (5:35 pm)
This car is a lemon we have oil problem ,gas problem and transmission problems , Chevrolet or GM will not fix it.
We purchased Chevrolet Equinox 2011 on 08/26/2010 new. On 12/13/2010, the car was creating a strong ticking sound. I checked the engineís oil and discovered the oil measuring dipstick was completely dry I added a quart of oil to the engine I then, checked the oil once again and the oil was still not retaining or appearing on the dipstick as it should have.
The carís mileage at that time was 6,058.00 We had the car serviced at Lannan Chevrolet in Woburn Ma on 12/14/2010, and 02/28/2011, 4/11/2011 and 5/24/2011.
The service department checked the oil level within the Equinox and found it was 2 quarts lower than the quart I had previously added on the first visit.
The second visit the car had a mileage of 9639.00 and the same problem for the other visits, now because the visits were every 2000 + or - miles the oil consumption was between 1 to 1.5 quarts of oil missing plus the high gas consumption.
I purchased a new car because I needed a reliable car, since my old s.u.v. was using a lot a gas and burning oil .Chevrolet was adverting this car as the best gas mileage,32 MPG On Highway and 22 MPG in the city, on board computer give as the reading of 20.9 average MPG.
Lannan Chevrolet in Woburn add oil to the engine every visits we had, if they did not
Then will be 3 1/2 quarters missing of oil, for the7000 miles oil change.
#936 of 1035 Re: 2011 Chevy Equinox problems [dmitrano]
Dec 18, 2012 (6:07 pm)
Your motor is consuming oil. Mine did the same and they were going to drop a new motor in it but I chose to trade it because I did not want anymore problems. You need to have a different dealer look at your vehicle. I can't believe GM is ignoring your issue!!! This is major!!!
#937 of 1035 Re: 2011 Chevy Equinox problems [dmitrano]
Dec 19, 2012 (7:51 am)
Have you already initiated contact with our Customer Assistance Center? If you haven't and would like for us to check into this further for you, please contact us via email at socialmediagm.com with more details (include your name and contact information, the last 8 digits of your VIN, and a summary of the situation so far).
Sarah, GM Customer Service
#938 of 1035 Re: 2011 Chevy Equinox problems [sma1]
Dec 19, 2012 (8:46 am)
Just wondering: Did you take a hit on the resale value/trade in value due to the service issues you've had?
#939 of 1035 Re: 2011 Chevy Equinox problems [gmcustsvc]
Dec 19, 2012 (9:53 am)
I think GM needs to get serious about fixing the problems on the 211 Equinox. I, for one, am not going to let this go on much longer. Wit todays social media, we are able to work together to get the work out. GM failed to properly test this drivetrain!
Now, after all the complaints, what are you doing to fix it? Your dealerships don't even know about the recalls or "codes" that GM has sent out. My dealership has been good (RK Chev.), but the car is unreliable.
You have our names, you know our problems... fix it. I believe a buyback of full value, in the form of a NEW car credit would suffice. If we apply this towards a new GM product, we are happy, you keep a customer and this social media problem is nipped in the bud.
#940 of 1035 Re: 2011 Chevy Equinox problems [ohmyheadaches]
Dec 19, 2012 (10:12 am)
Oh I took a huge hit. Trade in was $16,000. GM gave me an additional $3000 which basically added insult to injury. And I put $1500 cash down when I initially bought this vehicle. Then there was over $8000 in car payments that I paid in the 18 months , during most of which my vehicle was in and out of the shop because they couldn't figure anything out until they noticed when the did an oil change that it was consuming. When i traded and tried to ask for more money i got into a huge argument with the district manager who talked circles around me, very rudely i might add, telling me $3000 is the most GM gives anyone. So.... Basically GM is making a whole lot of money with all these lemons they are selling. It makes me sick to see all these posts that this is such a huge problem and that GM continually gets away with it.
#941 of 1035 about the transmission issues
Dec 20, 2012 (8:20 am)
call me this morning tell me they fixed the CEL by replacing the intake camshift solenoid. Knew that. Then tell me they replaced stretch bolts on transmission because the valve body wasn't secured. Some bolts over torque, some under. Said it runs like a dream now. Maybe. I will see. If it does, how long will it last? I'm still going to run to another brand, just not immediately, unless this thing keeps going in shop in next month or two.
I know I will take a BIG hit, but I don't trust the dealer, nor do I trust this auto.
And I thought I was buying a safe and reliable car.