Last post on Nov 26, 2013 at 11:37 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#924 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [ohmyheadaches]
Dec 16, 2012 (7:06 am)
Do not leave the dealership without a LOANER or RENTAL car. You purchased this car with a warranty, expect them to take care of you! If you let them walk all over you, they will. The transmission module (internal they say) was replaced on mine. The cam sensors were replaced on mine, the timing chain was replaced on mine etc...etc...etc. I bought it new, and I told them to get me a rental, which they did. Every time, with the exception of normal maintenance, I was given a vehicle. I even insisted on an SUV, and received one.
I think you have a bad dealership there! GM, at least has attempted to handle this, my dealership (RK Chevrolet in Virginia Beach Va.) has been very good. Complain to GM, let them know what is going on. If you do not get help, come back on here and let's blast them! We all need to make it loud, through local and national news media. First, however, let GM know.
#925 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [ohmyheadaches]
Dec 16, 2012 (7:12 am)
You describe my stalling and slipping issue to a T. It blows my mi mind that the same exact issue has occurred on all of our 2011 Equinox's that have vented her. Heck, we should all file a class action suit against GM. They should not be allowed to get away with this...
#926 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [ohmyheadaches]
Dec 16, 2012 (9:27 am)
Mine is a 4 cyc and my 2 major complaints are still the 'start-up' noise and the not up to advertised gas mileage. I keep my fingers crossed the 'start-up' noise will not turn into something major later... so far 18000-20000 miles. I see now the 6 cyl owners have joined the site with their own problems! My wife is happy with the car... I am disappointed. I wish I had done a bit my work getting a better deal on a CR-V, RAV, or Sorento. At the time Equinox WAS the best deal but the disappointing mpg has likely reversed my good deal!
#927 of 1111 Very frustrated
Dec 16, 2012 (1:24 pm)
I could just copy previous post and paste them here. Very frustrated. I do not have time to keep taking my 2011 equinox back to the dealer to have it fixed. We traded a 10 year old Isuzu Trooper that had almost 200,000 miles which was more reliable than this. Cannot wait to trade this in for something other than a Chevy. We are on our way to take it back... Again! Major hesitation issues... Again! Scared it will leave me stranded with kids. Already had the timing belt issue, the hard shifting issue, hesitation issue..... Oh and the air conditioner decides it does not want to work sometimes. Hate to make payments on something that is not reliable! Chevy, I work hard for my money and don't enjoy wasting it. I don't have an extra car sitting around to use when this happens and can't afford a rental! So glad to know we are not alone. Why don't they recall these things if multiple people are having the same issues? How do you know if you have a lemon?
#928 of 1111 2011 Equinox transmission problems
Dec 16, 2012 (6:26 pm)
I just had my 2011 equinox towed to the dealership because the transmission went out. And conveniently my warranty just expired because I am over on mileage. I also had timing belt issues and the ac/heat fan went out under warranty. I am hoping GM will cover my transmission. If not, I will never get another Chevy and will trade it in for a Volkswagen.
#929 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [ohmyheadaches]
Dec 17, 2012 (10:29 am)
We're sorry to hear that you've had these troubles with your new Equinox, ohmyheadaches! Have you head back from the dealership today already? If we can check into anything further for you, please be sure to contact us via email at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, a brief summary of the situation, and the name of your dealership).
GM Customer Service
#930 of 1111 Re: Very frustrated [michwood]
Dec 17, 2012 (11:30 am)
We're sorry that you're having these frustrations with your Equinox and would be happy to check into this further with your dealership. Please email us at socialmediagm.com with more information (including your name and contact information, a brief summary of the situation, the last 8 digits of your VIN and mileage, and the name of your involved dealership).
Sarah, GM Customer Service
#931 of 1111 Re: 2011 Equinox transmission problems [rzawie]
Dec 17, 2012 (12:03 pm)
Are you already in contact with the GMC Customer Assistance Center, rzawie?
Sarah, GM Customer Service
#932 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [lsmithhart]
Dec 17, 2012 (4:32 pm)
Oh, I didn't leave without a loaner. put me in a 2013 Nox. Called today and said that they replaced the intake camshaft position solenoid...it was sticking in open. Did a lil research, and seems there was a bulletin in June 2011 to reset computer for CEL issues, then changed to RECALL in Aug 2011. I was in the first time with tow to deal for CEL at 3K miles and burning smell. They said they found nothing, but went ahead and reset computers. They certainly didn't find the recall notice.
I don't drive much. It is now around a year later, and an additional 5K miles on odometer, and then the stall/CEL/stall/stall on way to dealer. They should have done this work the first time!!!
He tells me to keep the loaner until they finish their check. Sent it to the "only transmission guy on staff" and he will have it up to 3 days checking for the slipping, rough shifting issue.
Oh, and I am in '11 LT FWD, not AWD, so is that why they missed it the first time? Recall for AWD and not FWD. A little common sense would tell them the issues were the same....the exact things described in recall bulletin are what I have experienced plus the transmission issues.
So I will wait to see what they say about transmission. I plan to drive it up to 2.5 months and see if I have the same issues. If so, I'll explore legal avenues available for remedy. I will be saving extra toward downpayment and go to a different brand. I am not going to get stalled out on TX highways or 6 lane roads in this thing. I am not going to pay hefty repair/replacement bills down the line due to faulty engineering/mechanical issues.
#933 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [sma1]
Dec 17, 2012 (4:41 pm)
I found Recall 11195A that fit my symptoms to a T, and guess what they replaced today? The camshaft intake thing referenced in the bulletin.
Now I'm going to research 11195B to see what it says, since that is referenced here.
I'll let you know what, if anything, they say is wrong with transmission. We are not alone, and GM needs to make this right. I'm just going to run away and not look back, but you can bet my big mouth is going to be flappin in the breeze about this.