Last post on Nov 26, 2013 at 11:37 AM
You are in the Chevrolet Equinox
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Chevrolet Equinox, Auto Repair, Transmission, SUV
#902 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [devilsbay]
Nov 20, 2012 (12:26 pm)
Good luck on speaking with a rep. I went in a vicious circle with one and also a district manager who was very unprofessional. Its a joke ad they refuse to acknowledge that there is anything wrong with the vehicle. If you Google "Chevy stalling" you will see an overwhelming amount of complaints regarding stalling. Its amazing how Chevy gets away with this. I finally did in fact cut my loss and trading the vehicle in as it was discovered that the motor was consuming oil therefore causing the motor to loose pressure which was causing the stalling. I've paid in over $8000 in car payments in the 18 months I've had this vehicle along with $1500 of my own cash down payment. All's GM was willing to give me was $3000... Whoopy doo. I look at it this way...either I do this or wait till I hit 100.000 miles and this vehicle take a crap on me after my warrant expires. Yes they were willing to put a new motor in... But you know... I bought this vehicle factory and I want the motor to stay factory and not have it ripped out and disassembled... This is not what I paid for. I wish you luck... And pay attention to your oil as I discovered it to be down to a dangerously low one quart with no oil light lighting signaling it was low...when I took it in for an oil change ut was discovered which helped diagnose the stalling issue. I will never buy another Chevy... This was my first and my last.
#903 of 1111 Electrical issues on my 2011 Chevy Equinox
Nov 27, 2012 (2:45 pm)
Can anyone else tell me if they have had issues with their 2011 Chevy Equinox. On Sunday, November 25, my tire pressure sensor light flashed on my dash. I pulled over to see if the tire was low, which I knew they were not because I just had my oil changed and tires rotated they were fine. All of my gages went dead, the wipers were going crazy and when I put the car in park, it would not let me proceed. I shut the vehicle down and then it would not start and to make it worse the key got stuck in the ignition. It has 30,150 miles and I was expecting to keep it until it was paid for........this is my second issue. The first was the cam phase sensor which had to be replaced and caused me to be with my car. The car is still at the dealer and as of 4pm today, Tuesday, November 27 they still have yet to diagnose or fix it. I'm very frustated and re-thinking that the gas mileage part of this is worth it.
If anyone has any known issues, such as me, please provide the info to me. I am dealing with someone at the main headquarters at this point and I would love to share more similar concerns with her.
#904 of 1111 Re: Electrical issues on my 2011 Chevy Equinox [angrychevy]
Nov 27, 2012 (2:53 pm)
We have the same Tire Pressure light issue. It comes on every 4-6 weeks and we take it to the dealer and they tell us there is a slow leak in the tire. But, they cannot find it. Same light all the time. My gas mileage is 20 MPG and much less than my 1996 Merecedes 300. I think the 2011 Equinox was over marketed and it has real problems - but our dealer seems to think they will work themselves out.
I know I will never be American and buy American again - especially a GM product. I cannot figure out why they cannot make a dependable car.
Good luck and sorry to hear of your issues.
#905 of 1111 Re: 2011 Equinox Control Module Burned Up (Literally) [katemonster]
Nov 27, 2012 (3:39 pm)
OMG! This just happened to me.....and the car has been into the shop for 2 days and they tell me they cannot diagnose the issue. They also said this is not a known issue. I'm so angry right now.
Tell me if you still have the vehicle and if so how did they resolve the issue.
Angry Chevy girl!
#906 of 1111 2011 Chevy Equinox Going CRAZZY
Nov 27, 2012 (5:23 pm)
Your Nox story is very confussiing and hard to ...Having oil changed and tires rotated will not prevent a tire failure or air leak. Your gauges went dead or "not working as engineered by GM" and wiper blades went CRAZZY!!! You put car in park and it would not PROCEED; the car is not going to proceed in PARK! So you shut engine down and then it would not start; then Key got stuck in ignition...Wow....so did you contact a locksmith and then get towed to dealer. You need to resolve your current Nox issues and frustrations and try to avoid any more negative feed back at this point...Before You drive yourself CRAZZY! I personally think the NOX is a pretty good truck for the money; and I have not experienced any of these strange or frustrating issues mentioned with my 2010 4cyl 50.000 mile Nox to date. Glad its paid for and getting 23.5 MPG around city and close to 30 mpg on road trips; my Nox is saving me some money!
#907 of 1111 Re: Electrical issues on my 2011 Chevy Equinox [angrychevy]
Nov 27, 2012 (7:18 pm)
My tire pressure light went on for a week. It happened the night of a snowstorm, so I thought it had something to do with the cold weather. It resolved on its own. I will not buy Chevy again. I had a Malibu for 10 years, and it was a great car. Imagine my disappointment with this inferior model. It's only a year and a half, and I can't wait until the loan is paid off. It's a nice looking car, but it has a lot of mechanical issues.
#908 of 1111 Re: Electrical issues on my 2011 Chevy Equinox [firstnox]
Nov 28, 2012 (6:22 am)
We'd be happy to check into this further with your dealership if you like, firstnox. Please email us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, the name of your dealership, and a brief recap of the situation).
Sarah, GM Customer Service
#909 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [sma1]
Nov 29, 2012 (10:33 am)
sma1 - I'm with you.... will never purchase a GM vehicle again! I've been in contact with the social media rep on here as well as a district manager at GM and keep getting phone calls that they need a few more days. They are still reviewing my case.
In the meantime i've been in this rental vehicle for more than 2 weeks and Greenwood Chev dealership has made a total of two phone calls to me to give me status of my vehicle. Just yesterday when I showed up there finally they told me that the #4 cylinder had to be replaced because the machine shop couldn't fix it.
Meanwhile GM corporate has asked me to deliver all of my maintenance receipts to the dealership. Well my husband does all of the oil changes uses Mobil 1 synthetic oil. So i had to print out our bank statements from our trips to Auto zone to purchase the materials because we usually don't keep those reciepts. I also printed out all of my bank records for the gas i use so they know I don't put crap gas in my vehicle.
At this point i'm pretty sure there won't be any resolution to this and they will end up returning this unsafe vehicle to me.
I have no idea how i'm going to get to work everyday now.. I'm not driving that death trap!
#910 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [devilsbay]
Nov 29, 2012 (11:46 am)
I'm sorry to tell you that my dealership did all my maintenance, relaxed cellinoids,a faulty fuel pump, 5 sensors... The list goes on. And it continued to stall out. GM is useless.... It is really sad that a "made in the USA" company will not back their vehicles. I had multiple retail vehicles free is charge through my dealer... I spoke to GM twice and the district manager who went in circles completely discounting my complaints with her own justification.... Which was basically telling me that there was no proof! REALLY...the mechanics finally discovered my motor was consuming oil! She still had the nerve to argue and I finally hung up on her. Excuse my French... But the district manager was a complete bitch! Oh she did her job well! She managed to make GM money by giving me only $3000 toward a new vehicle....and I'm at a loss of $8000 (which is in their pockets because I lost a year and a half of payments and had to start a new loan all over again). Great for GM... Sucks for me.....
#911 of 1111 2011 CHEVY EQUINOX
Nov 30, 2012 (6:25 pm)
GOTTA LOVE THE SOCIAL MEDIA EXPERIENCE AT GM.......THEY WANT YOUR VIN NUMBER, YOUR MILEAGE AND WHAT DEALER YOUR VEHICLE IS AT AND THEN THE BLANK STATEMENT, WE ARE SORRY ABOUT YOUR ISSUE. OH REALLY, WELL I SEE IT SITLL ISN't FIXED GM SOCIAL MEDIA. DAY 5 AT THE DEALER AND MY MESSAGE TODAY WAS, WE ORDERED A NEW BCM AND SHOULD BE HERE SOME TIME NEXT WEEK. WOO HOO FOR YOU GM, YOU DON'T EVEN MANUFACTURE ANY OF THE PARTS THAT YOU ASSEMBLE INTO YOUR NAMEPLATED GENERAL MOTORS VEHICLES. DO YOU EVEN HOLD YOUR SUPPLIERS ACCOUNTABLE FOR SCREWING UP YOUR CUSTOMER BASE. OH I KNOW, I'M ONLY ONE PERSON AND IF YOU SHUT ME UP, I WON'T GET THE WORD OUT ABOUT YOUR FAULTY PRODUCT. THIS IS A KNOWN ISSUE AND YOU FAIL TO FIX THE ISSUE. I'M AM NOT BUYING THE EXTENDED WARRANTY THAT YOU JUST IRONICALLY SENT ME AFTER MY CAR IS IN THD DEALER FOR SOMETHING THAT YOU FAILED TO FIX! NEWS FLASH FOLKS, FIX MY ISSUE OR I WILL RANT ON AND ON AND YEAH I AM ONLY ONE PERSON, BUT THE POWER OF ONE PERSON CAN GO ON AND ON AND I WILL GO ON AND ON ABOUT WHAT A PIECE OF CRAP YOU SELL TO THE PUBLIC AND CLAIM YOUR CUSTOMER RELATIONS ARE GETTING BETTER. WELL MOST OF THE PUBLIC FEELS SORRY FOR YOU THAT YOU HAD TO BORROW MONEY FROM THE GOVERNMENT FOR A BAILOUT BECAUSE YOU HAVE SO MANY CHIEFS AND NOT ENOUGH INDIANS RUNNING THE SHOW. FIX YOUR PRODUCT OTHERWISE YOU WILL CONTINUE TO LOSE YOUR CUSTOMER BASE REGARDLESS OF WHAT YOU THINK. I WILL FIND A WAY TO CONTINUE TO TALK ABOUT HOW YOU CANNOT FIX A NEW CAR. YOU DON'T HAVE THE KNOWLEDGE BASE AND THIS FRIGHTENS ME.........RIDICULOUS AND VERY FRUSTRATING