Last post on Nov 26, 2013 at 11:37 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#898 of 1111 Re: 2011 Equinox Nothing But Trouble [madincolorado]
Nov 12, 2012 (10:41 am)
We're sorry to hear that you've had these troubles with your new Equinox. It looks as though your current concern is the tire inflation, correct? If you would like more information on tire warranties, please contact us via email at socialmediagm.com (include your name, contact information, and the last 8 digits of your VIN with your inquiry).
Sarah, GM Customer Service
#900 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [devilsbay]
Nov 20, 2012 (10:58 am)
UPDATE: My diagnosis last time I was in the shop (the time of my original post) was that my check engine light was throwing a P0300 engine misfire detected with cylinder 4. Having misfired in history. They said that it was also throwing #PIP5029B that talks about carbon deposits causing misfires at times.
They cleaned my valves with upper engine cleaner and added fuel treatment to my tank. They road tested the vehicle and no misfire was detected. They claimed this took a week to do!
Now it's almost a month later and the check engine light came on again. I took it to the shop and they told me it's throwing the same error code of a engine misfire in cylinder 4. They told me they have to take the engine apart and send the cylinder head to a machine shop to either shave it down or find out if it has a crack.
I took the vehicle in on Friday morning. They gave me a rental car in place of my vehicle as it states in my warrenty. However, I told them I would like to be put in a rental vehicle of the same caliber of my vehicle in the shop. I paid over $40,000 in cash for this vehicle fully loaded (navigation, dvd, heated seats, etc...) and i've been put in a base model vehicle that my carseat barely fit in AGAIN! I complained and they put me in a jeep cherokee but had me return a day later because i needed to be in a chevy vehicle. When I returned the chevy vehicle is no different (base model again) and i'm on my way out of town with a 2 year old for a 10 hour trip in thanksgiving traffic. I've had to purchase a GPS system for this vehcile, a dvd player for my child, and extra chargers for my phones because this rental is not equipt!
On top of all of that, when I came to pick up the rental vehicle it was on E with the gas light flashing and the tire warning light was on (said the front right tire is low on air). I told the rental agent and he said "oh it's probably just a little low on air, you can fill that up at any gas station." I'm sorry but shouldn't have that been taken care of before I recieved the vehicle? And how dare you tell me that it's my responsibility to go and fill the air in the tire! Not to mention, AGAIN I had no help from anyone changing out the stroller, car seat, other items in my vehicle to the rental. So I had to hold a 2 year old (PREGNANT) while changing out the car seat, putting the stroller in the back, getting my briefcase from work, diaper bag, Toys of my childs, etc...
Now I understand it may not be policy to help someone, but when you see a woman obviously struggling to get all of her items and her child into the rental you think some decent human being would be willing to help her. No not at Chevy or Enterprise (the company they rent with). They treat you like dirt!
So now it's Tuesday morning at 11:00 am and I still have yet to hear from the dealership. I have no idea what the status of my vehicle is, what has been diagnosed, and for all i know my vehicle is just sitting in their bay. I've called the corporate headquarters and have been assigned a representative who will hopefully be helping to solve this. My service # is 71-112-820-7939.
I'm formally writing a letter to Chevy letting them know that I cannot drive this vehicle they've sold me. It's not safe and I have several mechanics telling me that I should just cut my losses. For a vehicle to stall out, be unpredictable, rough idol, and have misfiring cylinders is just an unsafe vehicle to be in. To already have engine issues at 45,00 miles tells me i've bought a faulty vehicle. I will not risk my child's life - I will cut my losses and take the bus if I have to. I drive an hour to and from work every day. I can't afford for something to go wrong. God forbid I'm at a stop light and the engine stalls and someone hits my child and I and something happen to us.
I refuse to put our lives in danger!
#901 of 1111 devilsbay...
Nov 20, 2012 (12:10 pm)
Without a doubt you will get a post here from 'GM sarah' but no other support from GM. My wife's Equinox is about 25k miles behind yours. Like many others here... we wonder what the future will bring. Sounds like the future is not very rosy. And we also have the double edge sword of taking a double hit once more people start hitting the higher mileage marks. More problems=more complaints=more publicity=lower trade-in value! Wondering out-loud, I imagine ultimately the problem will have something to do with the 'dex' oil. As a previous GM owner I remember well the 'dex' antifreeze problem of the late 1990's. Remember the mini fiber hockey pucks they put in the cooling system to fill the gaps!
#902 of 1111 Re: 2011 Chevy Equinox v6 AWD - Check Engine & Stall [devilsbay]
Nov 20, 2012 (12:26 pm)
Good luck on speaking with a rep. I went in a vicious circle with one and also a district manager who was very unprofessional. Its a joke ad they refuse to acknowledge that there is anything wrong with the vehicle. If you Google "Chevy stalling" you will see an overwhelming amount of complaints regarding stalling. Its amazing how Chevy gets away with this. I finally did in fact cut my loss and trading the vehicle in as it was discovered that the motor was consuming oil therefore causing the motor to loose pressure which was causing the stalling. I've paid in over $8000 in car payments in the 18 months I've had this vehicle along with $1500 of my own cash down payment. All's GM was willing to give me was $3000... Whoopy doo. I look at it this way...either I do this or wait till I hit 100.000 miles and this vehicle take a crap on me after my warrant expires. Yes they were willing to put a new motor in... But you know... I bought this vehicle factory and I want the motor to stay factory and not have it ripped out and disassembled... This is not what I paid for. I wish you luck... And pay attention to your oil as I discovered it to be down to a dangerously low one quart with no oil light lighting signaling it was low...when I took it in for an oil change ut was discovered which helped diagnose the stalling issue. I will never buy another Chevy... This was my first and my last.
#903 of 1111 Electrical issues on my 2011 Chevy Equinox
Nov 27, 2012 (2:45 pm)
Can anyone else tell me if they have had issues with their 2011 Chevy Equinox. On Sunday, November 25, my tire pressure sensor light flashed on my dash. I pulled over to see if the tire was low, which I knew they were not because I just had my oil changed and tires rotated they were fine. All of my gages went dead, the wipers were going crazy and when I put the car in park, it would not let me proceed. I shut the vehicle down and then it would not start and to make it worse the key got stuck in the ignition. It has 30,150 miles and I was expecting to keep it until it was paid for........this is my second issue. The first was the cam phase sensor which had to be replaced and caused me to be with my car. The car is still at the dealer and as of 4pm today, Tuesday, November 27 they still have yet to diagnose or fix it. I'm very frustated and re-thinking that the gas mileage part of this is worth it.
If anyone has any known issues, such as me, please provide the info to me. I am dealing with someone at the main headquarters at this point and I would love to share more similar concerns with her.
#904 of 1111 Re: Electrical issues on my 2011 Chevy Equinox [angrychevy]
Nov 27, 2012 (2:53 pm)
We have the same Tire Pressure light issue. It comes on every 4-6 weeks and we take it to the dealer and they tell us there is a slow leak in the tire. But, they cannot find it. Same light all the time. My gas mileage is 20 MPG and much less than my 1996 Merecedes 300. I think the 2011 Equinox was over marketed and it has real problems - but our dealer seems to think they will work themselves out.
I know I will never be American and buy American again - especially a GM product. I cannot figure out why they cannot make a dependable car.
Good luck and sorry to hear of your issues.
#905 of 1111 Re: 2011 Equinox Control Module Burned Up (Literally) [katemonster]
Nov 27, 2012 (3:39 pm)
OMG! This just happened to me.....and the car has been into the shop for 2 days and they tell me they cannot diagnose the issue. They also said this is not a known issue. I'm so angry right now.
Tell me if you still have the vehicle and if so how did they resolve the issue.
Angry Chevy girl!
#906 of 1111 2011 Chevy Equinox Going CRAZZY
Nov 27, 2012 (5:23 pm)
Your Nox story is very confussiing and hard to ...Having oil changed and tires rotated will not prevent a tire failure or air leak. Your gauges went dead or "not working as engineered by GM" and wiper blades went CRAZZY!!! You put car in park and it would not PROCEED; the car is not going to proceed in PARK! So you shut engine down and then it would not start; then Key got stuck in ignition...Wow....so did you contact a locksmith and then get towed to dealer. You need to resolve your current Nox issues and frustrations and try to avoid any more negative feed back at this point...Before You drive yourself CRAZZY! I personally think the NOX is a pretty good truck for the money; and I have not experienced any of these strange or frustrating issues mentioned with my 2010 4cyl 50.000 mile Nox to date. Glad its paid for and getting 23.5 MPG around city and close to 30 mpg on road trips; my Nox is saving me some money!
#907 of 1111 Re: Electrical issues on my 2011 Chevy Equinox [angrychevy]
Nov 27, 2012 (7:18 pm)
My tire pressure light went on for a week. It happened the night of a snowstorm, so I thought it had something to do with the cold weather. It resolved on its own. I will not buy Chevy again. I had a Malibu for 10 years, and it was a great car. Imagine my disappointment with this inferior model. It's only a year and a half, and I can't wait until the loan is paid off. It's a nice looking car, but it has a lot of mechanical issues.