Last post on Nov 26, 2013 at 11:37 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#816 of 1111 Re: Transmission issues [rmiles63]
Jun 14, 2012 (4:08 pm)
I just got my 2011 Equinox back from the dealer for the 2nd time for the transmission downshifting very hard and jerking. They reprogramed the "Transmission Control Module" (TCM). There is a GM Service update, dated April 23, 2012. The Document number is "PI0724 : Harsh 2-3 Shift" it addresses the 2011 Chevy Equinox and the 2011 GMC Terrain. Equipped with the 2.4 Engine RPO LAF and Equipped with 6T45 Automatic Transmission RPOs MHC, MH7. It appears to have corrected the problem. (for Now)
#817 of 1111 Re: Audible Dinging Sound for no evident reason [nucrx]
Jun 23, 2012 (9:20 am)
I would agree with the seat belt warning. I often carry a laptop briefcase on my seat and it does the same thing. Clear off the seat and life goes on... fixed. Now if my 15,000 mile Equinox was that easy to fix! I too have had the cam sensor issue, causing the vehicle to break down in a bad part of town... at night... with my wife driving! I bought her this vehicle to give me peace of mind, and now she drives my 2007 Mazda.
I heard a noise at 1000 miles and was told that it was normal for the engine. I disagreed, but had no recourse. Now, at 15,000 it is no longer a reliable vehicle in my eyes.
#818 of 1111 CHEVY EQUINOX WIDESPREAD DOCUMENTED ENGINE PROBLEMS
Jun 30, 2012 (6:29 am)
After having patiently read all of the 2010-2011 Chevy Equinox problems associated with the 2.4L engine I have decided to add to the discussions. I purchased a 2011 Equinox in April 2010. Approximately 1 year later we had the same issues with engine knocks and excessive oil consumption that many other owners have reported. After researching the problems I also reviewed the many PI's, Bulletins, and Engineering Investigations that are currently in effect for this vehicle. For those of you that are frustrated (along with me) I do have several recommendations.
1. Immediately file a complaint with the Better Business Bureau auto branch. This can be found online. You will be asked to provide some information and sign a few papers.
2. Investigate the lemon laws in your state and contact an attorney for guidance.
3. We need to get the word out to the consumer public that this is a problem GM vehicle. Establish accounts and relay the problems that you have had with your vehicle on all the major blogs and auto consumer review websites that are available.
4. If you have a consumer watch advocate (local TV station or radio) in your local community contact them and explain some of your issues.
5. Make sure that you are documenting every repair made to your vehicle and ensure that you have given your dealership ample opportunity to fix the problem. Lemon laws vary from state to state as to what "ample opportunity" is.
Yes, to get any real resolution to your problem it is going to take some work and effort. I personally am a patriotic person and purchased my Chevy Equinox because of its good reviews and I wanted to see the company succeed after being in such financial difficulties. But, after spending my hard earned money on what I hoped would be a long term, reliable vehicle and getting such a nightmare in return, I can honestly say that I will never purchase another Chevy vehicle. You, the consumer, can make your own choice.
#819 of 1111 2.4L Engine Problem - In Service Dept now.
Jul 12, 2012 (3:31 pm)
I just bought a used 2010 Equinox with the 2.4L engine. I read all the reviews from the big sites, and consumer ratings here on Edmunds and kbb.com. I saw no reason to hesitate in getting the 4 cylinder version - and I did. Two days after I bought it, it stalled in traffic which lead me to this blog and others like it with the engine problems.
That is the first part of my story.
The second part is I called my Dealership (Which is a Chevrolet Dealership) and spoke with the service department to set up a drop off date. I dropped it off 07/11/2012. When dropping it off I included a letter with this blurb to the Service Advisor:
......."The Equinox stalled on me in traffic last week. It was running rough so I turned the A/C down thinking maybe it was just too hot to have it blasting with the weather we were having. At the next stop light, I stopped and it immediately stalled on me. It started right back up, but still ran rough. Since this has happened, on start-up many times it runs rough, especially when being engaged in reverse. It has on numerous occasions seemed like it wanted to stall when I slow down and stop at stop signs and stop lights. Also, upon acceleration, I have occasionally been getting a Chugging (thwap thwap thwap in fast succession) sound (like it’s misfiring within the engine) – with this seems to come reduced power. I have read numerous Technical Service Bulletins that pertain to this issue within the 2.4L DI Engine in my vehicle and even a couple recall campaigns. I trust that you can do the research and find exactly which ones may pertain to my vehicle.
One important thing: During my research people having this problem report that gasoline mixes with the oil and can cause excessive oil consumption and the viscosity of the oil becomes unsuitable for the engine. Please verify that my engine oil is suitable and not in need of replacement."........
This morning (07/12/2012) I received a call from my Service Technician that he has just experienced many if not all the problems I spoke about and my vehicle is receiving an ENTIRE new engine. No questions asked, no run around, no trying to fix this or that - an entirely new engine.
I have a loaner vehicle now, while it's in the repair shop for the next week. So far, even though I do not feel that I should be going through this with a 2 year old vehicle, I must say that my specific service department is being amazing about it. I will definitely update on this thread any and all information I receive through out this process.
Hopefully I can help some of you get your cars working in correct order again. There is nothing worse than having no confidence in a new or almost new vehicle that you are making massive monthly payments on. But as I said, for now, my experience STARTING OUT in this endeavor is going smoothly.
I will update soon.
#820 of 1111 Re: 2.4L Engine Problem - In Service Dept now. [gary0410]
Jul 12, 2012 (3:45 pm)
This is encouraging news. Where is your dealer? Are they willing to provide you with a written explanation on why the stalling occurs and why they are authorized to replace the engine? It takes one snowflake to make a snowball and your information will help us all.
Thanks you for the news!
#821 of 1111 Re: 2.4L Engine Problem - In Service Dept now. [firstnox]
Jul 12, 2012 (4:11 pm)
I will definitely be asking for a report on what exactly was done and why it was done when my vehicle is ready. I own it and I feel I have a right to know that information.
When the service adviser told me the entire engine would be replaced I was a little taken aback - only because I haven't seen this outcome many times in the blogs and forums. I'm happy about it - Just didn't expect it.
When I asked, over the phone, what the reasoning was - the service adviser told me that it was an internal problem with the engine. (Which for many or most people is probably a sufficient answer, but I want details) He said no more about it and we went straight to scheduling my pick up of the loaner vehicle.
My dealership is in Merrillville, Indiana - 35 miles southeast of Chicago. I have bought four cars from them the past seven years, and the service department never fails me. I've never had a problem this severe in the past, but hopefully it all ends well too.
The other three cars I bought from them were brand new, this one is the first used car. I have no records or knowledge of what engine problems the previous owner had, if any - but I do know it was a local one-owner vehicle and not a Rental/Fleet vehicle or anything of that sort.
#822 of 1111 Re: CHEVY EQUINOX WIDESPREAD DOCUMENTED ENGINE PROBLEMS [eng_problems]
Jul 18, 2012 (5:08 am)
I began having problems with my 2010 Chevy Equinox shortly
after I bought it NEW in late 2010. I started to hear a clattering noise when I accelerated especially in first and second gears. During the first year of ownership, several brake lights went out so I took I to the local dealership and asking about the clattering noise. I was essentially patted on the head and told to use a higher octane fuel to address the knocking. Naturally that didn't work. Once he noise became so loud you could hear it with the windows rolled up and the air conditioning on, I took it back to the dealership. Thankfully they had been bought out in the interim and the idiot I dealt with before was gone. Immediately, the staff recognized the problem and after several days in a rental car told me gas had leaked into my oil but the engine would not require replacing and the issue had been resolved. Needless to say, it has not. A few months later my car was back in the shop again and now the engine is being replaced just like so many others in his forum. Gradually the engine noise returned to the point that my 4 cylinder sounded like a diesel truck. I hope to have the car back by next week. I was told there is a bulletin out about the engine failure but they have "fixed" the problems and the new engine will work fine. I have no faith in Chevy or this car. The equinox was supposed to be my son's first car. I feel I am between a rock and a hard place because I really don't want my son to drive his car and neither do I want to pass this problem on to someone else. I will never buy another GM product. I wish Saturn were still around. GM really screwed up a good thing there. Did I also mention it left me stranded on the road when the battery failed for no apparent reason? Not even 40,000 miles on the car!
#823 of 1111 Re: 2010 Chevy Equinox Fuel MPG [tony_deciantis]
Jul 18, 2012 (9:50 am)
I can definitely confirm that the fuel economy on my new 2010 Equinox is not what was advertised EVER. I have tried higher octane gas and it didn't really matter. My car is now being fitter with a new engine because the fuel injectors were flooding the cylinders with gasoline. Obviously, this has a lot to do with the poor fuel economy. Dreadful.
#824 of 1111 Re: Transmission issues [oldfogey2]
Jul 18, 2012 (4:46 pm)
Where did you get this PI0724 from cause no one at general motors knows about this. It's like they want to help but the don't give a damn I'm just sick and tired how this vehicle shifts gears and I'm tired of hearing it's the characteristics of the vehicle and my driving habits this as got to stop and a correction needs to be done. Can someone please help me cause I'm sick of this every single day
#825 of 1111 Re: 2.4L Engine Problem - In Service Dept now. [gary0410]
Jul 22, 2012 (8:49 pm)
Received my Vehicle back last Thursday (7/19/2012). Engine was replaced, REPAIR REFERENCE PIP5025 - If you do a Google search it comes up as Excessive Oil Consumption causing cylinder damage.
Again, PIP5025 - This is a newly released service bulletin from GM.
Sounds like a happy ending except I already have gas mixing with my oil again and can smell it in a bad way. I'm going back to the dealership tomorrow morning (Monday 7/23/2012) for them to see what the heck is going on now.
All I can say to people about this is keep a detailed record of EVERY repair and even conversation you have with your dealership, report to safercar.gov, and keep your fingers crossed that a GM "fix" actually sticks and we can all move on with our lives over this. It's quite irritating, to say the least.
Will update when I can.
P.S. If this new gas smell from the oil turns into another long in shop repair, I'm also going to file a report with General Motors - From what I understand it may not do much, but at least I'll have record of doing so.