Last post on Nov 26, 2013 at 11:37 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#810 of 1111 Re: Starting My 2011 Cheverolet Equinox [dljw]
Jun 12, 2012 (2:54 am)
We are talking the same noise here???
Mine sounds VERY much like the sound of a diesel engine and is from within the engine. Does not sound like a "grind" and although it is heard at start-up it is not from the starter.
My ultimate fear is down the road this leads to a serious and expensive engine repair... past warranty of course. The other fear is once the problem is commonly known, I'm stuck with a lemon no one wants in trade in. Remember the Chevrolet Vega !!!
BTW I'm sure Sarah from GM Customer Service is just a false identity... much like "Peggy" from the charge card commercial. Probably a roomful of Sarah's trolling the different GM forums promising customer service... cheaper than actually fixing the problem?? Or worse... "What problem?"
Do I sound a bit testy... probably because my startup noise is back and happening more frequently after 4 to 5 month absence! I even like my dealership but I still remember their look of puzzlement when I mentioned the noise to them nearly 9 months ago. Never even made it to the work order?
#811 of 1111 Re: Starting My 2011 Cheverolet Equinox [CapeCod]
Jun 12, 2012 (5:34 am)
I believe GM is reworking their 4 cylinder engine and will come out with a 2.5 liter 4 cylinder within the next year. They may not want to invest a lot in the current 2.4 liter engine since it will be replaced. Just a thought.
#812 of 1111 Re: Accelerating [rs61512]
Jun 14, 2012 (5:48 am)
My wife is having the same problem with her Equinox. At least 4 times so far the engine has just stopped. It is undoubtedly a major safety issue and she now does not trust it to safely get her to work and back. She's bringing it in to the dealership a second time today, although we know how that will end up going. "We can't reproduce it and the software doesn't show any failures". Which means we'll have to wait until it fails and causes an accident before they take the problem seriously.
If, by some act of God, Chevy acknowledges an issue and repairs it, you'll be the first to know.
#813 of 1111 Re: Accelerating [bdownen]
Jun 14, 2012 (9:51 am)
Just like you me and all the others but if our warranties were over I could just imagine how many codes and problems they would of found
#815 of 1111 BBB? Lemon Law?
Jun 14, 2012 (12:54 pm)
Well here's what's up!!! Been dealing with this P.O.S for a year now. First of all I had to provide the PIP for the dealer, they had no idea!!? Unreal and they are the "pros"? Took it in for engine noise and stalling on start up...no idiot light.. or anything. They checked the starter mounting bolts and sent it out the door!! CND (can not duplicate). Drive it for a week engine noise again and I said this thing is only getting 25MPG! Car had almost 10,000 miles on it when they finally changed some parts. They did some cam phazers...I had the car another week same shity mileage! Took it back because I asked them if they changed the oil when they did the cam phazers and they said no! Told them MPG was still bad. They found out the fuel pump orings fail and it jacks fuel in the crank case...it mixes with the oil intern the poor mileage. OK...stop right there!! Raw fuel in the crank case!! How many THOUSANDS of miles did this take of the engine and we have been driving it this way since NEW!! I sent an oil sample in to a lab to get tested...came back "could not tell viscosity of oil. Sample again at next change and resubmit" Well....now have just over 19,000 miles on the car and engine noise on start up is back!! My oil life meter says it's at 50% yet, but we put some miles on so I decide to change it last night. Drained the BLACKEST...SMELLIEST oil I have ever seen come out of a car with only 4000 miles on the oil!! Needless to say I took it to the dealer today and guess WHAT? Need some more cam phazers!! P.O.S I am so sick of this car!! I have sent another sample off in the mail today and should have results back soon. Heading for the BBB and the lemon law next!!
#816 of 1111 Re: Transmission issues [rmiles63]
Jun 14, 2012 (4:08 pm)
I just got my 2011 Equinox back from the dealer for the 2nd time for the transmission downshifting very hard and jerking. They reprogramed the "Transmission Control Module" (TCM). There is a GM Service update, dated April 23, 2012. The Document number is "PI0724 : Harsh 2-3 Shift" it addresses the 2011 Chevy Equinox and the 2011 GMC Terrain. Equipped with the 2.4 Engine RPO LAF and Equipped with 6T45 Automatic Transmission RPOs MHC, MH7. It appears to have corrected the problem. (for Now)
#817 of 1111 Re: Audible Dinging Sound for no evident reason [nucrx]
Jun 23, 2012 (9:20 am)
I would agree with the seat belt warning. I often carry a laptop briefcase on my seat and it does the same thing. Clear off the seat and life goes on... fixed. Now if my 15,000 mile Equinox was that easy to fix! I too have had the cam sensor issue, causing the vehicle to break down in a bad part of town... at night... with my wife driving! I bought her this vehicle to give me peace of mind, and now she drives my 2007 Mazda.
I heard a noise at 1000 miles and was told that it was normal for the engine. I disagreed, but had no recourse. Now, at 15,000 it is no longer a reliable vehicle in my eyes.
#818 of 1111 CHEVY EQUINOX WIDESPREAD DOCUMENTED ENGINE PROBLEMS
Jun 30, 2012 (6:29 am)
After having patiently read all of the 2010-2011 Chevy Equinox problems associated with the 2.4L engine I have decided to add to the discussions. I purchased a 2011 Equinox in April 2010. Approximately 1 year later we had the same issues with engine knocks and excessive oil consumption that many other owners have reported. After researching the problems I also reviewed the many PI's, Bulletins, and Engineering Investigations that are currently in effect for this vehicle. For those of you that are frustrated (along with me) I do have several recommendations.
1. Immediately file a complaint with the Better Business Bureau auto branch. This can be found online. You will be asked to provide some information and sign a few papers.
2. Investigate the lemon laws in your state and contact an attorney for guidance.
3. We need to get the word out to the consumer public that this is a problem GM vehicle. Establish accounts and relay the problems that you have had with your vehicle on all the major blogs and auto consumer review websites that are available.
4. If you have a consumer watch advocate (local TV station or radio) in your local community contact them and explain some of your issues.
5. Make sure that you are documenting every repair made to your vehicle and ensure that you have given your dealership ample opportunity to fix the problem. Lemon laws vary from state to state as to what "ample opportunity" is.
Yes, to get any real resolution to your problem it is going to take some work and effort. I personally am a patriotic person and purchased my Chevy Equinox because of its good reviews and I wanted to see the company succeed after being in such financial difficulties. But, after spending my hard earned money on what I hoped would be a long term, reliable vehicle and getting such a nightmare in return, I can honestly say that I will never purchase another Chevy vehicle. You, the consumer, can make your own choice.
#819 of 1111 2.4L Engine Problem - In Service Dept now.
Jul 12, 2012 (3:31 pm)
I just bought a used 2010 Equinox with the 2.4L engine. I read all the reviews from the big sites, and consumer ratings here on Edmunds and kbb.com. I saw no reason to hesitate in getting the 4 cylinder version - and I did. Two days after I bought it, it stalled in traffic which lead me to this blog and others like it with the engine problems.
That is the first part of my story.
The second part is I called my Dealership (Which is a Chevrolet Dealership) and spoke with the service department to set up a drop off date. I dropped it off 07/11/2012. When dropping it off I included a letter with this blurb to the Service Advisor:
......."The Equinox stalled on me in traffic last week. It was running rough so I turned the A/C down thinking maybe it was just too hot to have it blasting with the weather we were having. At the next stop light, I stopped and it immediately stalled on me. It started right back up, but still ran rough. Since this has happened, on start-up many times it runs rough, especially when being engaged in reverse. It has on numerous occasions seemed like it wanted to stall when I slow down and stop at stop signs and stop lights. Also, upon acceleration, I have occasionally been getting a Chugging (thwap thwap thwap in fast succession) sound (like it’s misfiring within the engine) – with this seems to come reduced power. I have read numerous Technical Service Bulletins that pertain to this issue within the 2.4L DI Engine in my vehicle and even a couple recall campaigns. I trust that you can do the research and find exactly which ones may pertain to my vehicle.
One important thing: During my research people having this problem report that gasoline mixes with the oil and can cause excessive oil consumption and the viscosity of the oil becomes unsuitable for the engine. Please verify that my engine oil is suitable and not in need of replacement."........
This morning (07/12/2012) I received a call from my Service Technician that he has just experienced many if not all the problems I spoke about and my vehicle is receiving an ENTIRE new engine. No questions asked, no run around, no trying to fix this or that - an entirely new engine.
I have a loaner vehicle now, while it's in the repair shop for the next week. So far, even though I do not feel that I should be going through this with a 2 year old vehicle, I must say that my specific service department is being amazing about it. I will definitely update on this thread any and all information I receive through out this process.
Hopefully I can help some of you get your cars working in correct order again. There is nothing worse than having no confidence in a new or almost new vehicle that you are making massive monthly payments on. But as I said, for now, my experience STARTING OUT in this endeavor is going smoothly.
I will update soon.