Last post on Nov 26, 2013 at 11:37 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#1039 of 1111 Equinox 2011 battery issues
Jun 07, 2013 (3:37 pm)
So about a month ago the battery on my 2011 Equinox died. My husband brought the car to autozone and was told that a new battery was needed (even though I knew that the battery was on warranty, we just didn't have time to wait for the dealership - so we chose autozone).
So we had the battery replaced and a few days later my car wont start. Nothing...the car wouldn't even release my key.
So we called a towing service assuming that we'd need to have it towed and when they showed up, they popped the hood (to see if they could jump the car off to get it in a better position to tow) and when he did that he said that the battery wasn't "connected". So he got some pliers, tightened it up and the car started...immediately.
So the car starts fine for about 3 weeks. Earlier this week I start noticing that the car takes a little longer to start. I would crank it all the way and it just seemed to hesitate a little. One time it didn't start at all and I popped the hood to see if the battery connection that the towing service had tightened had come loose again and just by my popping the hood, the car was able to start.
So yesterday my car won't start again. I pop the hood and that doesn't work. The key is in the ignition and all the lights, radio, everything comes on, but the display is telling me random things like to eject my CD and that I am out of gas (I had just filled up earlier this week).
So we have it towed to the dealership and after leaving several messages throughout the day I finally get in touch with someone who tells me that the battery has been installed wrong and that it fried some part of my electrical system.
And the kicker is that they said that since the battery wasn't installed by Chevrolet that whatever they have to fix is not under warranty.
So my question: is it normal for a car battery to be installed "incorrectly" but to work for a short period of time and THEN finally cause electrical issues?
It just sounds like Chevrolet is trying to get out of their warranty by blaming it on the battery being installed incorrectly.
Mind you, I don't know much about vehicles, but it just seems odd that the car would work fine for a period of time and then all of a sudden totally fry the electrical system.
Any feedback would be great
#1040 of 1111 What about the new Equinoxes?
Jun 09, 2013 (11:50 am)
Hi everyone, I have a 2010 Equinox and it has been great until I hit about 60,xxx miles. I have high oil consumption, engine knocking and all sorts of other problems. It seems like this is an issue with all 2010 equinoxes. Besides these problems, I love my car. I am going to trade my 2010 in for a different car rather than trying to fix/deal with these issues. Does anyone know about the newer Equinoxes (2013-2014)? Do they have all the problems that the 2010's have or has GM made a change? I really like the design of the Equinox and the great gas mileage, etc but don't want a car that is going to go to sh*t once it hits 60k miles. Thank you all!
#1041 of 1111 Re: What about the new Equinoxes? [sks124]
Jun 09, 2013 (12:57 pm)
You vehicles power train (engine and tranny) are warrantied by GM for 6 yrs or 100,000 miles. Why not have GM fix these problems with your vehicle and increase it value to you?
#1042 of 1111 Re: What about the new Equinoxes? [sks124]
Jun 09, 2013 (3:40 pm)
I had the exact same issues well before 60000 miles on my 2011 equinox which was a 4 cylinder. From what I have read here on Edmunds is that it was the 4 cylinders that had all these problems. I traded for the 2012 equinox... it is a 6 cylinder engine. I'm not at all happy with GM for the way they treated me or my situation. But I was not going to have my engine ripped out and hope the new engine was installed correctly therefore I chose to trade. I'm only 10000 miles into my 2012 equinox but so far so good. Good luck.
#1043 of 1111 Battery problem
Jun 28, 2013 (5:24 am)
My battery needed jumping 3 times during a 10 day period. Firestone checked battery-fine. Dealership said dead cell & replacing it. I pay $100 & they pay $150. Question- bought new 2 yrs. 1 mo. ago, 36,000 miles- is battery still under warranty? I have had all problems like everyone else-stalling, low gas mileage, rough engine-hesitation & noises, recalls. My warning lights have never come on though. Someone please answer question-I go to pick it up this afternoon....all my info on car is in car glove compartment which they have. Oh, it is a 2011 4 cyl nox.
#1044 of 1111 Re: Battery problem [jujud]
Jun 29, 2013 (6:39 pm)
The battery may be bad but it is the vehicle that is your problem. . If the stalling continues. .Make them do an oil consumption test. They replaced so many parts on my truck and it still did not fix the stalling. It turned out the motor was consuming oil. If you are able to, read my original post as it details all the problems I had. The problems you are experiencing are not acceptable. If the stalling continues...your vehicle is not safe to drive as it could stall at any time. Keep pushing them. ..call gm if you have to as the problem is not fixed. You did not pay $25000+ for the dealership to say ...so sorry. ..we can't find anything wrong with your vehicle so there is nothing wrong with it because they say so. They did that to me at least 6 times before the the mechanic at the dealership noticed my motor was consuming oil during an oil change. Good luck!
#1045 of 1111 Re: Battery problem [jujud]
Jul 12, 2013 (9:47 pm)
this should of been replaced free of charge it has 3 year 36000 mile no deduc warrenty they try to get out of stuff if they can i would take to differnt dealer or call gm cust survice
#1046 of 1111 Re: Battery problem [frosty13]
by Stever@Edmunds HOST
Jul 13, 2013 (5:00 am)
Was the battery coverage that long for the 2011's? The "current" Chevy warranty on the Chevy website says that the "consumable" battery (i.e., not the propulsion ones in the hybrid) is covered up to 12 months only. That link is a pdf file btw.
#1047 of 1111 Battery replacement
Jul 14, 2013 (11:04 am)
Dealership did replace battery free. They were going to charge me $100 & cover $160. I could not believe battery cost that much. Said warranty was. 4 years or 31,000 miles. My was 2 yrs &31,500 m. I talked to upper management & told them I was going to get rid of it & go to FORD! Because of all trouble I had with it in 2 yrs. I still have '68 Camaro- my 1st car- with all that said- he quickly smiled & said they would cover full cost of battery. Drove 2 hr. trip to beach next day & ! ALERT BATTERY SAVER message came on. Called dealership & SM had never heard of message-called me back & they had "researched" found it & said it meant that car computer would begin shutting down unnessary things like air, interior lights etc. not ess. To run car! Parked car for a week (vacation) & rode with friends- drove car back no warnings & dealership kept it 3 days - could find NO problems except "it must be possessed" - their words! No it's a lemon- I said.
#1048 of 1111 Re: Noise,stalling ,Etc... [lsmithhart]
Jul 25, 2013 (5:48 am)
I have similar problem. I have purchased 2011 V6 LT "Nox" last year, It start be noisy at the front wheels cracking 3 moths ago and... No body can find what it is? even GM dealers mechanic... & 8 days ago finally after winter (is July now) on dash board all wheels drive start to changed "automatically" into front it self and after all loosing power on the drive after leaving parking each time when the vehicle is prepared to drive... Now car is in GM dealer ship to test. They didn't find out the problem yet ..... They saying after first test drive that the car is driving fantastic!!!! Which is very big surprise to me as when I been changing the gear from reversal to drive is loosing the power and make noise .. I don't know what to do next??? I will appreciate for any hint ,Please,