Last post on Jun 09, 2013 at 4:40 PM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, Auto Repair, Transmission, SUV
#1033 of 1042 Re: Warranty/recall issue [zzrcharlie]
May 11, 2013 (12:39 pm)
My wife loves the Nox, she just can't drive it right now. She does not think it is safe. I agree with the way it rides (except the stutter shift occasionally) and the looks... nice. I was unfortunate enough to buy one of the "lemon" versions, and I have had trouble with sudden high revving upon starting the vehicle. It is very rare (4 time now in 1.5 years), but I did hit a carport with one of them. Another time it broke down immediately after, in a shady part of Richmond Va. I was not happy with any of them, but those two... well, I was fuming. I hope I am done with the problems, but not likely. I think I will be looking into Mazda or Toyota next year. It is a shame, I was trying to buy American again! Good luck with yours.
#1034 of 1042 Re: Warranty/recall issue [lsmithhart]
May 11, 2013 (2:46 pm)
I responded to your issue on another thread. I would like to get more information and possibly help you by looking into this issue. Please email me at socialmediagm.com ATTN: Jackie. I will do what I can to help you with this issue.
Chevrolet Customer Care
#1035 of 1042 Re: Warranty/recall issue [lsmithhart]
May 11, 2013 (2:53 pm)
Have you spoken with a GM Customer Care agent? I would like to try to help you get these issues resolved. If you would like my help please send me an email with ATTN: Jackie to socialmediagm.com. Please include your full name, current mileage and VIN.
GM Customer Care
#1036 of 1042 2011 Equinox burning oil/ sluggish/ clicking noise ratteling at start
May 23, 2013 (7:41 pm)
Add another one to the list of burning oil problems. I took it in 2 months ago with a slugging response issue, engine light came on. The service invoice came back with very low oil, then apparently there was a recall (12312) done to the Equinox at that time. They adjusted the the computer settings for the oil life gauge.
Guess what, two months later (today) it is back in another service center. I did check the oil before it was towed and there was not a drop on the dip stick. I noticed it was sluggish a few days before when turning but did not correlate it as I thought the problem was resolved. Also, noticiced that acceleration is not there this is a big issue when trying to merge on to highway traffic. Nearly got rear-ended when the Equinox did not respond. I don't want to end up in the hospital! I have a daughter to raise by myself. RIP ALMC (Pancreatic Cancer)
It is now twice that the engine oil was depleted or nearly depleted, this must be good really good for the engine. I am sure I woun't have future engine troubles.
Currently, waiting to here want the current issue is...Use to love the Equinox, currently heartbroken.
#1037 of 1042 Stalling/Hesitation, 2011 Equinox
Jun 05, 2013 (11:30 am)
This vehicle has been nothing but a disappointment. It has been in the shop more times than I care to count. The Dealership I was taking it to stated after it had been in there every month for about 5 months that there is nothing wrong with it and the car is shifting as designed, that is a bunch of bologna. I know what is normal operation and what is not. I spoke to GM customer care, and they said, well nothing wrong with it. I contacted a lemon law attorney, they asked that we take it to another dealership for a "second opinion". We did and this dealer present an advisory #PI0090E which references what our vehicle does, and a suggested fix. This fix was not applicable to our car, but I thought it funny the first Dealer did not even mention this. We have been dealing with this for over 1 year and I am tired of it... I had been GM tried and true, but after this I don't know...
Attorney is sending letter to GM...
#1039 of 1042 Equinox 2011 battery issues
Jun 07, 2013 (4:37 pm)
So about a month ago the battery on my 2011 Equinox died. My husband brought the car to autozone and was told that a new battery was needed (even though I knew that the battery was on warranty, we just didn't have time to wait for the dealership - so we chose autozone).
So we had the battery replaced and a few days later my car wont start. Nothing...the car wouldn't even release my key.
So we called a towing service assuming that we'd need to have it towed and when they showed up, they popped the hood (to see if they could jump the car off to get it in a better position to tow) and when he did that he said that the battery wasn't "connected". So he got some pliers, tightened it up and the car started...immediately.
So the car starts fine for about 3 weeks. Earlier this week I start noticing that the car takes a little longer to start. I would crank it all the way and it just seemed to hesitate a little. One time it didn't start at all and I popped the hood to see if the battery connection that the towing service had tightened had come loose again and just by my popping the hood, the car was able to start.
So yesterday my car won't start again. I pop the hood and that doesn't work. The key is in the ignition and all the lights, radio, everything comes on, but the display is telling me random things like to eject my CD and that I am out of gas (I had just filled up earlier this week).
So we have it towed to the dealership and after leaving several messages throughout the day I finally get in touch with someone who tells me that the battery has been installed wrong and that it fried some part of my electrical system.
And the kicker is that they said that since the battery wasn't installed by Chevrolet that whatever they have to fix is not under warranty.
So my question: is it normal for a car battery to be installed "incorrectly" but to work for a short period of time and THEN finally cause electrical issues?
It just sounds like Chevrolet is trying to get out of their warranty by blaming it on the battery being installed incorrectly.
Mind you, I don't know much about vehicles, but it just seems odd that the car would work fine for a period of time and then all of a sudden totally fry the electrical system.
Any feedback would be great
#1040 of 1042 What about the new Equinoxes?
Jun 09, 2013 (12:50 pm)
Hi everyone, I have a 2010 Equinox and it has been great until I hit about 60,xxx miles. I have high oil consumption, engine knocking and all sorts of other problems. It seems like this is an issue with all 2010 equinoxes. Besides these problems, I love my car. I am going to trade my 2010 in for a different car rather than trying to fix/deal with these issues. Does anyone know about the newer Equinoxes (2013-2014)? Do they have all the problems that the 2010's have or has GM made a change? I really like the design of the Equinox and the great gas mileage, etc but don't want a car that is going to go to sh*t once it hits 60k miles. Thank you all!
#1041 of 1042 Re: What about the new Equinoxes? [sks124]
Jun 09, 2013 (1:57 pm)
You vehicles power train (engine and tranny) are warrantied by GM for 6 yrs or 100,000 miles. Why not have GM fix these problems with your vehicle and increase it value to you?
#1042 of 1042 Re: What about the new Equinoxes? [sks124]
Jun 09, 2013 (4:40 pm)
I had the exact same issues well before 60000 miles on my 2011 equinox which was a 4 cylinder. From what I have read here on Edmunds is that it was the 4 cylinders that had all these problems. I traded for the 2012 equinox... it is a 6 cylinder engine. I'm not at all happy with GM for the way they treated me or my situation. But I was not going to have my engine ripped out and hope the new engine was installed correctly therefore I chose to trade. I'm only 10000 miles into my 2012 equinox but so far so good. Good luck.