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Buick Verano

87 messages,  Last post on May 16, 2013 at 11:57 AM

You are in the Buick Verano Forum.

What is this discussion about? Buick Verano, Sedan

Messages Page 10 of 10

#83 of 87 Re: Minor dent, lease question [samtravis] by dodgeman07

Nov 26, 2012 (10:53 pm)

Replying to: samtravis (Nov 26, 2012 9:39 pm)
Minor dents and scratches happen when a car is driven regularly. They are almost unavoidable, particularly over the duration of a multi-year lease.
 
No way I'd spend a dime with a non-Buick mechanic when the car is covered under Bumper-to-Bumper warranty with $0 deductible. Take it to a Buick dealer and explain the issue to them. Unless the car was crashed into a large dumpster, the noise when backing the car is probably unrelated to your scraping a trash can.

#84 of 87 Re: Minor dent, lease question [samtravis] by gmcustsvc

Nov 27, 2012 (8:00 am)

Replying to: samtravis (Nov 26, 2012 9:39 pm)
Hey there samtravis,
 
It would be best to have your dealership check into this as you're well within warranty parameters. If the noise concern is due to a defect in materials or workmanship on GM's part, we will address that accordingly. If you should have further questions you wanted to ask us, please don't hesitate to contact us directly via email at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, the name of your dealership, and a brief recap of the situation).
 
Sarah, GM Customer Service

#85 of 87 Car shake on take off by tjg328

Dec 16, 2012 (8:17 pm)

Here is a problem I have had on day one an the dealer can not fix. When your at a complete stop an you take slow the front end will shake it was in the shop for two weeks an can not fix. I have had their loaner car an it does the same. They have no clue on how to fix the problem. I am worried this problem will cause me with other front end problems. Anyone else have this problem? I am considering trading it in for another car an it a shame I am thinking of this after 4 mths of having it.

#86 of 87 Re: Car shake on take off [tjg328] by gmcustsvc

Dec 17, 2012 (1:09 pm)

Replying to: tjg328 (Dec 16, 2012 8:17 pm)
tjg328,
We're sorry that you're having troubles with your new Verano and that your dealership is unable to resolve them. If you would like for us to look into this further for you, please contact us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, a brief summary of the situation, and the name of your involved dealership).
 
Sarah, GM Customer Service

#87 of 87 Glove Box by axle52

May 16, 2013 (11:57 am)

First of all, I can't believe there isn't more recent messages about the Verano. I am from Ontario Canada and I am a recent retiree of GM St. Catharines. I purchased a 2013 Verano in April of this year and from day one there has been quality issues on the interior of my car. the most noticeable one is a design flaw regarding the Glove Box.
 
The position of the Glove box light interferes with the closing of the Glove box door. The rough plastic ridge of the light rubs on the lower ridge on the interior Glove box door and is leaving a mark, as well as wearing off the fuzzy material of the Glove box.
 
I have visited another dealership as well as my own and have noticed the same problem in all their Verano showroom vehicles.
 
For those of you who have 2012 and 2013 Veranos, I am curious to know if your own Veranos have the same problem.

Messages Page 10 of 10

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