17 messages,
Last post on Apr 04, 2013 at 2:22 PM
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Cadillac SRX Forum.
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Cadillac SRX, SUV
#5 of 17 Re: cadillac srx [mlkh]
by gmcustsvc
Nov 17, 2011 (11:05 am)
mlkh,
Thank you for your update. Please feel free to email me with any future questions comments or concerns.
Christina
GM Customer Service
#6 of 17 Re: cadillac srx [mlkh]
by krey3
Nov 17, 2011 (4:43 pm)
Thanks for the update. Glad to hear it was repaired, and GMC stepped up to cover 1/2 the cost. I look forward to the same fortune.
#7 of 17 Timing chain and front end squeaking 2006 SRX
by lemonsrx
May 06, 2012 (12:07 pm)
We purchased a Cadillac SRX brand new. Thinking we were purchasing a well built luxury American car. What a lemon! Nothing but problems!! The front end squeaks horribly sounding like a piece junk rather than a luxury car. The traction control system kicks on at times without warning causing it to be hard to control. The timing chains now need to be replaced. Obviously this a known problem and should be recalled. A friend has a 2011 cts and just had the timing chains replaced, showing that gm has not fixed this defect! What a shame that the name Cadillac once meant luxury to me, now it means lemon. No wonder Americans are buying foreign cars! I will certainly not buy another gm product.
#8 of 17 Re: Timing chain and front end squeaking 2006 SRX [lemonsrx]
by gmcustsvc
May 06, 2012 (3:08 pm)
lemonsrx,
I apologize for your frustrations and inconvenience. Can you please email me directly at SocialMedia
GM.com with your VIN, current mileage, and dealer of choice? I would like to look into this further for you.
Christina
GM Customer Service
#9 of 17 2006 SRX TIMING CHAIN
by njs4
May 18, 2012 (7:15 am)
I have a 2006 SRX and June of last year i had to replace the timing chain. now i am noticing the noise is starting to come back again. how often do these chains need to be replaced? i always thought cadillac's were a good car and used to buy foreign cars but switch to a gm car but i am having too many mechanical problems. i may go back to foreign again. this is my first time owning an american made car.
#10 of 17 Re: 2006 SRX TIMING CHAIN [njs4]
by gmcustsvcsarah
May 18, 2012 (7:37 am)
I'm sorry to see that you are having a potential concern with your timing chain again; if you purchased this part through one of our GM dealerships, there should be a 1 year warranty on the part. If it was installed there, there is also a 1 year warranty on the workmanship. Let us know if we can be of any assistance!
Sarah
GM Customer Service
#11 of 17 Re: Timing chain and front end squeaking 2006 SRX [lemonsrx]
by lemonsrx
Sep 29, 2012 (1:58 pm)
Don't be fooled by gm trying to help you. They could care less and just pass you to a foreign call center. They pretty much know they have no intention of helping you. It is soo frustrating talking to some one from a foreign county that works for an American company like gm. Why even bother buying an American made car when you deal with someone overseas. I might as well by a foreign car and get a quality vehicle. What a lemon this Cadillac srx has been.
#13 of 17 Re: 2006 Cadillac SRX Timing Chain [strandedsrx]
by bhanks1
Jan 17, 2013 (8:57 pm)
These must be a issue for GM because all of the newer 3.6L engines have an extended warranty running out to 120K miles mainly dealing with this issue.
I have an 2005 with the 3.6L that has the noisy chains- no codes yet, just wondering if anyone has oil consumption issues with their V6? (more than 1 qt / 2000 miles)
#14 of 17 Re: 2006 Cadillac SRX Timing Chain [bhanks1]
by jpf
Jan 31, 2013 (5:35 pm)
High oil consumption and noisy engine are not very good signs. You better get it checked out before your engine self-destructs. Good luck.