Last post on May 15, 2013 at 3:02 PM
You are in the GMC Envoy
What is this discussion about?
GMC Envoy, GMC Envoy XUV, GMC Envoy XL, SUV
#39 of 48 My 2004 GMC Envoy window exploded today!!! 6/7/12
Jun 07, 2012 (6:40 pm)
I just googled "Envoy glass shattered" and found your thread. Tonight I had loaded 3 of our 4 kids into the Envoy and my oldest son opened the hatch halfway, realized he had forgotten his shoes, and ran back to the garage. About 30 seconds after he opened it I heard a loud boom, then shattering of glass. I jumped out, ran back there and saw glass EVERYWHERE within a 15 ft. radius it seemed. I am shuddering and thanking GOD that it was open because I'm afraid it would have blown glass in, struck my infant (facing the rear), and my 2 and 8 year old. And if my 12 year old hadn't forgotten his shoes he would have been right there.
My husband was in the house and came out in disbelief when he saw it all. Initially we thought our accident prone 12 year old had done something but realized he wasn't even near it (thankfully) when it occurred. And your choice of the word "explosion" is more fitting than "shattered." My son actually thought he had heard thunder, then lightning had struck our glass. Even our neighbor rushed over to figure out what was going on.
I am TERRIFIED to put my children in this DEFECTIVE VEHICLE even following the repairs after what I've read and am shocked that GMC hasn't done anything. I was always a believer in purchasing American made vehicles but this is making me reconsider.
After reading that this has even happened TWICE!! to you I will not be putting my kids in danger. I had already called Progressive and just have the $500 deductible to pay but that won't resolve my concerns about putting my children in harm's way. I will be their worst mama bear nightmare until they recall this.
#40 of 48 Still frustrated
Jun 08, 2012 (4:32 pm)
Tonight my son and a friend's daughter cut themselves on glass playing in the yard in flip flops. We tried to get it all but there are bits everywhere. Today I shut the driver's side door and heard glass falling back there still. Just needed to vent. We visited the dealer, contacted GM by by phone and filled out the NHTSA online form. Waiting for responses.
#41 of 48 Re: Still frustrated [joevnore]
Jun 08, 2012 (6:25 pm)
It looks like you've taken all of the right steps on this, Amy. I'm sorry that you have had to experience this and thank you in advance for your patience with us as we investigate the situation.
GM Customer Service
Mar 13, 2013 (3:56 am)
I don't know if this thread is still active, but yesterday the rear window in my 2006 Envoy XL completely shattered into a bazillion pieces. A friend and I had just put some purchases in the back and she was returning the cart to the cart collector. I had just shut the hatch and turned away from the car to say something to my friend behind me when I heard this loud noise, almost like a gunshot. I turned around and saw the window was gone! I hadn't closed it any different or with any more or less strength than I usually do since I've had the vehicle. It just exploded! My friend did say that the plastic piece that hides the latch mechanisms was still up when I closed the hatch and I didn't notice it. I wasn't looking up there when I closed it. So I come online and find all these other incidences of rear window explosions and am shocked! I am so relieved that my children were not in the back! As much as I would hate to have to buy a new vehicle, if it happens again, my Envoy is gone and I will never buy another GMC vehicle again. I can't believe that nothing is being done to fix this. I am glad it didn't explode in my face or someone else's. Come on GM, get your s**t together and do something about this.
#43 of 48 Re: Wow! [jillybean74]
Mar 13, 2013 (6:41 am)
We're sorry to hear about this incident with the rear window in your Envoy. What are your plans for getting this addressed, or have you already?
Sarah, GM Customer Service
#44 of 48 Re: Hoping to Hear From You [gmcustsvcsarah]
Mar 26, 2013 (6:18 pm)
Few days ago I seated my employees in my 2003 gmc envoy Xl to go to Los Angeles and then a boom happened I looked back and my rear window shattered and employees in the rear seat were holding their heads and one had blood dripping on his shirt. I had to cancel the trip and quickly arranged first aid. After that I called gMC costumer service but did not get any response whatsoever. Be careful rear window is really dangerous. I will post a video of the GMC and the incident on YouTube so people get aware of this serious problem of GMC envoy's rear windows sudden shattering.
#45 of 48 Re: Wow! [jillybean74]
Apr 01, 2013 (7:07 pm)
My rear hatch window exploded today and its by the Grace of God that my son was not seriously injured! He was right behind the vehicle and slowly lowering the hatch when it was not even halfway down it exploded sending glass into the car and out into the parking lot over 10 feet away.
To make matters worse I am handicapped and could do nothing to help with the situation. Store employees came rushing out with to help with brooms, trash bags and duct tape to tape up a tarp we had to ensure that we had a safe journey home.
This really needs to be recalled as this is the SECOND time it has happened with my vehicle. The day I was supposed to pic my Envoy up at the dealership they said I had to wait because the window exploded. They thought at the time it might be the pistons and they replaced those and the windows. I am thinking its NOT the pistons!! This is NOT a fluke and it is very important that the company wakes up before someone gets seriously hurt. My Envoy sustained some minor damage with all the glass...chipped paint mostly but that is fixable. My son isn't. As is he had three of the fingers on one hand all bloodied with the glass everywhere. To top it all off the hatch no longer closes and had to be bungied closed. Thankfully I had these items living in the country, and having to strap my wheelchair in daily. What happens to someone that has no one to help, and no tarp or bungee straps?
Shame on a billion or trillion dollar company that cant ensure its customers safety! I paid a lot of money to have a reliable vehicle. As a handicapped person my vehicle is my legs and if it breaks down I am stranded, I cant get up and walk away from it. The condition my car was left in was certainly not something I can use. Thankfully with the employees help I made it home where it will stay until the dealership figures out where to go from here. UNHAPPY to say the least.
Apr 17, 2013 (8:15 pm)
I was driving the other day when i heard an almighty bang. It sounded real bad so I pulled over adn found that my hatch was open. Went to close it and then realized the hatch strut had come off while I was driving, if it had hit the window it may have broken it. As it is, the strut is busted and I will have to get another one. Not to mention that since then, in a period of 1 week, my brake light went out, my headlights no longer work and the vehicle is leaning to one side, presumably because the stabilitrak is not working correctly. Only had the car 6 weeks and if its going to be like this, I am selling it and getting a Ford.
#47 of 48 GMC Envoy Rear Window Explodes
May 15, 2013 (3:02 pm)
After loading my daughters wheelchair into the back of our 2006 Envoy XL, I started to close the tailgate (moved it maybe 2") and BANG! The window exploded throwing glass fragments up to 12' from the vehicle. Luckily I didn't get any in my face given I was facing the tailgate with my hand on it. So after first starting to read this forum topic, I called GM Canada to start the file.
When I arrived home from the initial trip to the dealer for their look at it, I was looking at the door as for some reason ever since the window exploded the door does not close as smooth. I looked closely at the hinges for the tailgate and they have also failed. So not only is the window mounting faulty, so are the hinges. My door seal in the top now has a 1/4" gap between the seal and the door!