Last post on Aug 18, 2012 at 12:42 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#6 of 8 Re: 2006 Equinox Whining Noise [jdittrich07]
Apr 14, 2011 (12:40 pm)
Have you contacted your local dealership regarding this issue? There are many benefits to taking a vehicle to your local dealership. You can guarantee that technicians are ASE certified and that the parts come with a GM parts warranty. For these reasons, I would recommend taking the vehicle to your local dealership to be diagnosed. They should be able to assist you further and have a plan for addressing the issue. I can also look into this issue further. In order to do so, I will need some more specific information from you. If you could please send me your full name, address, phone number, the VIN for the vehicle, and current mileage, I will be able to take further steps. If you have further questions, please feel free to contact me directly. Thank you.
Tricia, GM Customer Service.
#7 of 8 Engine Replacement in 2010 Equinox
Aug 13, 2012 (9:45 am)
I have experienced the same classic symptoms (fuel in oil and engine sounds like diesel)everyone else has reported here. My engine was replaced in July after the May bulletin was issued by GM. I've been driving the car for about 3 weeks. Everything has been positive thus far. I'm still experiencing poor gas mileage. The best I have ever gotten is 23 mpg with regular gas. I have not yet tried a premium gasoline with the new engine. The noise in the engine and other issues have been resolved as far as I know. I'm taking the car in for a air conditioning belt change (coolant was spilled on it during the work) and I'll have the oil checked then just in case.
Once the bulletin was issued on the engine, I received excellent service at my local dealer. The car was addressed promptly and I was given a rental car. The staff was professional and courteous. Having said that, I will not buy another GM car. This vehicle was not properly tested before it was released for sale to the public and I will not pay $30,000+ for the privilege of being a guinea pig. They have lost my family's business forever with this one.
#8 of 8 Re: Engine Replacement in 2010 Equinox [naphiri]
Aug 18, 2012 (12:42 pm)
We're so glad to hear that your dealership has taken such great care of you while getting this resolved! Please let us know if we can look into anything further for you; we can be reached at socialmediagm.com
Sarah, GM Customer Service