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5th Gen Camaro: New 2011 Camaro paint issue

5 messages,  Last post on Dec 07, 2010 at 5:22 PM

You are in the Chevrolet Camaro Forum.

What is this discussion about? Chevrolet Camaro, Coupe

Messages Page 2 of 2

#2 of 5 Re: 5th Gen Camaro: New 2011 Camaro paint issue [bruce_lee] by bruce_lee

Nov 23, 2010 (3:07 pm)

Replying to: bruce_lee (Nov 19, 2010 6:48 pm)
HI,
So I went to the dealer on Saturday morning and showed them my issue.
 
The service rep told me he knew/knows about this problem and told me he will take care it. He tried to set up a appointment for Tuesday Nov 23 because he said he would have a rental car for me while they fix the problem.
 
Because of Thanksgiving holiday, asked if we could reschedule it for the following Tuesday and he said no problem.
 
So, I will be taking it in next Tuesday morning.
 
thanks,
 
BL

#3 of 5 Re: 5th Gen Camaro: New 2011 Camaro paint issue [bruce_lee] by claires HOST

Nov 23, 2010 (11:53 pm)

Replying to: bruce_lee (Nov 23, 2010 3:07 pm)
Keep us posted, Bruce!
 
ClaireS, Host
Automotive News & Views | Coupes & Convertibles

#4 of 5 Re: 5th Gen Camaro: New 2011 Camaro paint issue [claires] by bruce_lee

Dec 07, 2010 (5:22 pm)

Replying to: claires (Nov 23, 2010 11:53 pm)
Hi,
I finally got my car back. The dealer was was very helpful. They took my car in on Tues Nov 30, gave me an Aveo as a rental, and told me I should expect my car by Friday Dec 3. The service consultant was very helpful and said they would take care of it. He called me and said that they were going to repaint the entire trunk lid, which is what I wanted.
 
I asked them to make sure that they use the 'new' washers that GM was sending to other dealers (per camaro forums). He assured me that they were going to take care of the spoiler spacing problem.
 
I got a call on Thurs night and was told that they had to order new black stripes and that my car wouldn't be ready until Tue Dec 7 (today).
 
So today I went to pick it up during lunch time (12:00 noon). I inspected the car (trunk and spoiler) and it looked good. The paint job looked good. No scratches, bubbles or 'swirls' on my trunk. So far, everything looks good.
 
Here is the Document GM sent out regarding this problem:
GM Document Number: 2549392.
 
I would attach it here, but can NOT. I can email it to who ever needs it.
 
thanks,
 
BL.

Messages Page 2 of 2

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