Last post on Jan 29, 2013 at 1:03 PM
You are in the Suzuki XL-7
What is this discussion about?
Suzuki XL-7, Suzuki XL7, SUV
#3 of 12 Re: Suzuki's "Sludge Defense" to deny warranty claims [nlbeggar]
Jul 08, 2011 (6:47 pm)
I too had a recent issue with engine timing belt problem. Tor replace it they want to charge me 2700.00
#4 of 12 Re: Suzuki's "Sludge Defense" to deny warranty claims [lasergil]
Aug 16, 2011 (10:21 pm)
I have a 2009 suzuki xl7 with 38000 miles. I took my car in for a oil change. the car is running fine but the engine light came on. the dealer says they checked and my engine has sludge and needs to be replaced. They said it would be covered if i could document all my oil changes. i had 3 oil changes done at service station last year plus i had changed it myself. Now they say thats not enough documentation and im stuck with a bill for a new engine. I told them the engine was running fine when i brought it in and i want my car back but they say they cant put it back together without a new engine. I am furious
#5 of 12 Re: Suzuki's "Sludge Defense" to deny warranty claims [nlbeggar]
Oct 31, 2011 (7:33 am)
Add me to the list msflo.amagmail.com
#6 of 12 Re: Suzuki's "Sludge Defense" to deny warranty claims [nlbeggar]
Nov 08, 2011 (6:17 pm)
Same problem with the oil sludge scam. Purchase the XL7 used, and the crooked dealer told me after i commented that I needed a dependable car that if anything went wrong it was still under manufactors warranty. 8 months later, I have no truck for transportation, because i need a new engine and Suzuki will not honor warranty. I came up with a couple of receipts for oil changes, including a oil change for the same day of purchase. but I suppose to have had up to 6 oil changes in 8 months because of the mysterious miles that seem to have multiplied while I drive around this city to work and back. At a lost of paying finance company monthly payment or paying my full coverage insurance. Just replace my engine,because I don't have money to just throw away on a vehicle that can't miss a oil change. give me my down payment and my trade in back. Its sad that car companies are not honest and truthful when it comes to the customer. Don't just rip the little people off and act like its OK cause its not. Let me know if its something I can do to stand up for myself!!!
#8 of 12 Sludge Removal
Apr 02, 2012 (2:21 pm)
My 2007 Suzuki XL7 went to the dealer today for a check engine light. They called and told me that they will have to replace the timing chain and it will be covered by the powertrain warranty. But they also said that if they find any sludge in the engine the warranty will be void. I bought this car used 1 year ago and have been taking it in for regular oil changes. I'm not sure about the previous owner though. The parts are going to take about a week and a half to get here. So I'm going to pick the car up today and take it back when the parts come in. Should I take the car in to get an engine flush and try to clean out the sludge? I've read that it's not a good idea for a higher milage car. Mine has almost 93K on it.
#9 of 12 Any luck fighting the sludge?
Dec 05, 2012 (6:35 am)
I bought a 2007 suzuki xl7 with about 400 miles on it and hadn't had any major problems until this past year. The jerking, sputtering, shaking, sounding terrible overall. I won't post names on here but I did take it in to a reputable repair shop. It's been there for months. We've gone through everything from the battery being too small to bad camshaft sensors to something with the engine harness needing to be rebuilt to the pistons being "off". I'm not an idiot but I'm not a mechanic either so I'll explain the best I can. This engine has 2 compartments which will fill up with oil and sludge and crap causing the above problems. It can be cleaned out, parts replaced, and things set right for roughly $2000. I'm pretty sure it was supposed to be more but the manager felt really sorry for me so he found coupons and what not. Anyway, one of the reasons he felt sorry for me (aside from the big bill so close to Christmas) is because of the response he received when he called the local dealership as well as the manufacturer. Get ready: Suzukis are known for this problem but there's no recall because not enough people have gone through the process of filing a complaint. If a customer brings this problem in to the dealership, they are told that it happened because the oil changes weren't kept up properly. And when my mechanic asked what he was supposed to tell his customer, they basically told him "She can replace the head gaskets and that should fix it." Needless to say, my mechanic was floored and said he couldn't believe they even admitted that to him. I have found a link online to file a complaint and as soon as I can pay off that bill and get my paperwork together, I will file. In the meantime, I won't be able to drive it much once I get it out of the shop because it will happen again if the original problem isn't fixed. And that wasn't my mechanic's 1st call to suzuki but it was one of the last (in case you're wondering why the gaskets weren't fixed first). Regardless of the gaskets though I still would have the huge "clean up" bill.
#10 of 12 denied warranty coverage?
by Stever@Edmunds HOST
Dec 26, 2012 (4:13 pm)
If you were recently denied auto warranty coverage for a surprising reason, please email PRedmunds.com no later than Wednesday, January 9, 2013 to tell your story to a reporter.
#11 of 12 Re: denied warranty coverage? [steve_]
Jan 29, 2013 (11:39 am)
My XL7 just broke down, they say I need a new engine. I just saw these posts and the January 9th deadline. Is there anything I need to know regarding this matter? The dealership says it is past warranty 100,500 miles. I cannot afford to fix it. What do I do with it?