Last post on Jan 07, 2012 at 10:12 AM
You are in the BMW 5-Series
What is this discussion about?
BMW 5 Series, Sedan, Wagon
#56 of 78 Re: 2011 535xi [nickel2]
Sep 17, 2011 (6:34 pm)
As you read this, don't laugh (or scream too hard):
I went to Fields BMW (Chicago area) Service today. I had called ahead so they were expecting me and knew why I was coming in.
A neanderthal service tech guy joins me for a test drive in my car to verify the problem. He (Skip) could not have been more rude, stubborn or just plain stupid. He immediately notices the 'shudder' when accelerating from a stop. He tells me (as we are driving) that it's probably the gas that is causing the delay, aka, shudder from a stop. He then tells me to run the car to empty, and fill it up with the highest grade of fuel. The gas in the tank was from the free fill-up the dealership provided when I got the car last week. Then, he claims that all the internet information is a lie and bogus. (of course)
Anyhow, I am going back on Tuesday and have a meeting with the service manager. I plan to tell them to fix the issue ASAP, or I am returning the car stat.
More to come.
#58 of 78 Re: 2011 535xi [jayrandall]
Oct 01, 2011 (10:15 am)
I am interested in hearing of your results with the transmission problem. Is there anything new?
#59 of 78 Re: 2011 535xi [nickel2]
Oct 01, 2011 (7:57 pm)
No, it's not resolved. And it's not unique to my vehicle. About ten days ago, I went back to the BMW service center. The techs and a manager acknowledged the problem after test driving my car with me. I left the car with them for the day for testing.
They subsequently tested a few more cars, and confirmed that each (same year and model as mine) had the delay issue.
I spoke to my sales rep the next morning, and I agreed to take the car and drive it for a few days, and to try to break it in. I drove it for the past week and a half, no changes, just mind numbingly annoying delays when driving. And on a few occasions, I couldn't accelerate quick enough. Safety issues now are first on my mind.
I plan to call the dealership Monday and discuss returning the car. There is no amount of 'breaking in the car' that will correct this problem.
What I find perplexing, is how could BMW release this car and engine to market?
#60 of 78 Re: 2011 535xi [jayrandall]
Oct 01, 2011 (8:51 pm)
I agree: "how could BMW release this car and engine to market?"
I don't know. My car is slightly improved...about 50%. Sometimes the transmission is OK; other times it is still jerky in the first 2 or 3 gears. There is still a delay when trying to pass. My transmission was supposedly re-programmed at about 7500 miles. I now have about 10,500 miles. They said that the transmission was re-learning my driving style after programming.
I have a friend who was an auto engineer for a major manufacturer. He said the transmissions are software driven and very complex and that the problem is probably faulty software which needs further "tweaking". I recently had an "oil low" warning light and the steering wheel did not return to the pre-set position. Naturally, they found nothing wrong. Hopefully, they will come out with further software upgrades....soon.
#61 of 78 Re: 2011 535xi [nickel2]
Oct 01, 2011 (9:03 pm)
How many months have you had your 535? Did you lease or buy ?
#62 of 78 Re: 2011 535xi [jayrandall]
Oct 01, 2011 (9:10 pm)
I have a 528i, which I purchased 9 months ago. This problem is with several models.
#63 of 78 Re: 2011 535xi [nickel2]
Oct 01, 2011 (9:14 pm)
ok, but the problem is no where near as pronounced on a 528i compared to a 535. I say this because the day I brought my car to service, they put me in a 2011 528i and I commented to the service guys that the 528 had much better 'take off' from a stop then my car.
#64 of 78 Re: 2011 535xi [jayrandall]
Oct 01, 2011 (9:36 pm)
The problem was quite pronounced initially in my car. There are some cars without any problems. So it can vary. I hope you can obtain more satisfaction than I have.
#65 of 78 Transmission software update -- Oct 28, 2011
Nov 06, 2011 (7:30 pm)
After waiting most of a year for a software fix for my jerky transmission problem on a 2011 BMW 535i, I finally received some relief. So far, the jerky moves from a slow start have been removed and it moves off smoothly as it should. I have also noticed that the steering is much tighter than before. More like the 3 Series models that I driven in the past. Needless to say, I am very pleased with it at the moment. It drives like the car I expected to buy nearly a year ago. It is a much different car.
The dealer indicated that this software update was only just recently available to them and that they had only done one other car (successfully they said). Anyone with this problem might check with their dealer and indicate that there have been successful changes made to correct this transmission flaw.