Last post on Jan 07, 2012 at 11:12 AM
You are in the BMW 5-Series
What is this discussion about?
BMW 5 Series, Sedan, Wagon
#37 of 78 Re: No problems with car [el168]
May 14, 2011 (7:13 am)
I now have a little over 6000 miles on my 2011 535 and am very happy with it. Prior to this car I had a 2008 535. When I got this car it took me a while to get used to the transmission. I was told by the BMW service department that it would take a while (1000- 2000 miles of driving) for the computer to adjust the transmission to my driving habits and they were right. Once I got past the 2000 mile mark the transmission functioned extremely well and my gas mileage increased noticeably. I must admit the feel of the transmission is different from my 2008 but now that I am used to it I am very happy with it.
#38 of 78 Re: 2011 BMW 5 Series Transmission [johnbomb]
Jun 23, 2011 (11:46 am)
I had the same problem with my 2011 535xi. The problem started within the first 100 miles after picking up the car in March 2011. I asked the dealer about the low speed jerky-ness of the transmission (especially starting from a full stop or rolling stop) and they said the transmission was learning and adapting to my driving style. Hmmm....
Well I drove it another 3500 miles and, if anything, it has just gotten worse. So I brought it in for service this week. At first the technician said they could not find anything wrong with the car. I said look again. The technician still said he could not find anything wrong. Look harder. Then the quality assurance specialist at the dealer drove the car and said it was very noticeable and he could feel his head being jerked back while moderately accelerating from a stop. So now that they confirmed an issue, they could proceed with the warranty work.
The dealer proceeded to "reprogram" my car. This process took 3 hours and did not take the first time, so they had to redo it.
I was skeptical when I picked up my car, but I am very happy to report that the transmission is significantly smoother than before. The car does not slam into gear when starting from a stop and the shifting between the gears is hardly noticeable under moderate acceleration. This is the smoothest my car has performed since I took ownership.
I am back in love with my car again.
If you have this issue I highly recommend you take it in to get "reprogrammed" and insist that they drive it until they acknowledge the problem. You will be much happier for it.
I'll scan the service ticket and provide the specifics of what they did so you can request the same.
Hope this helps.
#39 of 78 If you have someone record the tach meter
Jul 18, 2011 (6:57 pm)
while driving would it show the abruptness of the transmission to show the dealer?
Or if it's easily reproducible just have someone take a ride with you (if you let them drive they might say they can't reproduce it)
#40 of 78 Re: 2011 BMW 5 Series Transmission [legendowner]
Jul 24, 2011 (5:26 pm)
Follow up: I sent a letter to the CEO in New Jersey as the local dealer ignored my complaint. Subsequently, BMW had an engineer reprogram my transmission. It was NOT improved. About a month later, the transmission failed. It is currently in the shop. I am wondering if this is a "LEMON".
#41 of 78 Re: 2011 BMW 5 Series Transmission [sailorbryan]
Jul 26, 2011 (8:37 pm)
"SAILORBRYAN" any update on the details? My 535 is in the shop as we speak and I am getting the run around. Again. My 1999 Ford Econoline work van has better off the line performance.............
#42 of 78 Re: 2011 BMW 5 Series Transmission [skipperg]
Aug 09, 2011 (3:38 pm)
I have the same problem which has gotten worse. I took the post about reprogramming to my dealer with my complaint. They of course had not heard about this problem. They did reprogram the transmission for me but put multiple disclaimers on the order stating there was not a problem and only did this because I am a good customer. It did nothing unfortunately. I told my sales person that I would not be buying anymore cars from him and he said there was nothing he could do. This problem makes me hate an otherwise excellent car.
#43 of 78 Manual Transmission Issue
Aug 16, 2011 (7:58 pm)
Has anyone had issues with their manual transmission? I have a 2011 550i, manual, and at about 900 miles I was shifting from first to second and the throttle spontaneously accelerated. It kept happening as I drove and I went immediately to the BMW dealership (without turning the car off cause I didn't wan to reset the computer). They flew in an engineer and 3 weeks later I was told they found nothing wrong with the car.
About 200 miles later the car slipped out of 6th gear and then became increasingly difficult to shift (to the point where it was basically un-drivable). I took it in and they said the transmission was bad and there was a hose of some sort that had slipped off of something. They replaced the transmission (another 2 weeks in the shop).
Then just today, about 3800 miles in, the throttle blipped again. It redlines for about 5 seconds and then drops back down to idle. This only happens when shifting, and as soon as the throttle goes down, I push the clutch in. If I push the start stop button, the throttle drops back down.
I actually took a video on my iphone the first time this happened but haven't uploaded it because i didn't want to face hell from BMW and I wanted to give them a chance to fix it. If the video would help I will post it to you tube and you all can take a look.
#44 of 78 Re: 2011 BMW 5 Series Transmission [jpurlee]
Aug 28, 2011 (5:01 am)
what is the status of your problem with the transmission?
#45 of 78 Re: 2011 BMW 5 Series Transmission [gregoryx]
Aug 28, 2011 (1:07 pm)
The dealer had my car for 20 days after the transmission failed. They said they found nothing wrong. I asked if anything was done to the car. After several phone calls and emails, I received 14 pages of technical jibberish that has no meaning to me. I emailed a request simply asking if anything was done to the car. I am still awaiting a response. I also asked what the computer error message indicated. No response. The transmission jerkiness, etc, is about 50% improved. It is still annoying, but not as bad. I can't believe a BMW dealer would treat a customer as I have been treated. Even customer service in New Jersey talked like they were on my side, but when it came down to actually helping me, they didn't. BMW doesn't want to admit that there may be a transmission problem. From the posts on this forum and others, it seems the company handles transmission complaints such as mine, by just ignoring them. I will post a followup.
#46 of 78 2011 535xi - Major Problems?
Aug 28, 2011 (5:08 pm)
i have a 2010 535xi with about 33000 miles and it has given me virtually no problems and i'm still on my original set of tires. I am due to go to purchase a new 2011 (F10) model because i like the style just a bit better than my current vehicle.
However, after reading several hundred posts about the problems with the good year run flat tires and how BMW doesn't seem to acknowledge the issue as well as the problem with the transmissions noted above - i am very hesitant about moving forward. in fact, i'm going to sleep on it tonight and will probably request a refund of my downpayment.
are there any other participants who are equally concerned?