Last post on Dec 29, 2011 at 10:34 PM
You are in the BMW X3 & X5
What is this discussion about?
BMW X3, SUV
#37 of 38 Re: Still sucks as does BMWs inability to fix issues [dan12]
Dec 29, 2011 (3:20 pm)
This one piqued my interest primarily because my wife drives and loves her X3 and because I'm actually in for scheduled maintenance at a dealership in N. Texas right now. So I ask the svc manager this question. He laughed and asked why a manufacturer would put the minimum amount of fluid in something that we're guaranteeing and expensive, no; this is not a Kia for goodness sakes. All fluids are topped off at delivery. The popping is likely an exhaust dampener.
Costs after warranty and covered maintenance are related to the level of engineering of the vehicle. The Japanese cars, eg. Honda, Nissan, Toyota, are very simple and though they have increased their costs as a marketing ploy to make people think they are competitors, they are much simpler vehicles. I compare the BMW to any high performance vehicle. They need a bit more to keep them at the level they're intended to perform at.
If a service rep stated that the fluid was not topped off or it is too expensive, find another service rep who will take reaponsibility for it not being topped off in the first place. This should have been done before delivery and w/only 5k miles on it it should be full.
#38 of 38 Re: Still sucks as does BMWs inability to fix issues [twistedmetal]
Dec 29, 2011 (10:34 pm)
I have to agree. I think my service rep had no clue what he was talking about. It makes no financial sense to save on fluid on the new car delivery only to pay for it a few months later as part of a full maintenance program. We will see if topping off the transmission fluid really fixed the problem. The problem wasn't happening consistently before, so we'll find out over the next few days.
My wife loves her X3 and I'm really impressed with it too except any transmission problems at this point are kind of ridiculous. Years ago I had a Jeep Grand Cherokee that started with the same type of (un)reliability pattern so I'm very wary of this kind of stuff.
I'm not quite buying the argument that BMW's are more complicated and therefore it's OK for them to break down. I can get an Infinity or Lexus that will keep up with my 335i. It would take a really sophisticated driver on a track to say the 335i is better, and even then it's gonna be by a nose. I think Japanese car quality control or process or whatever is just plain better than the Germans and it's not really about how complicated the car is. Too bad the Japanese can't make a car that looks and feels as good as a BMW.
In any case, I will keep spoiling my wife with BMW's. As for me, I will be replacing my 335i in a couple of years when the extended warranty runs out and I'll probably be going with a Japanese car that will last me longer and save me some money.