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Jeep Commander Water Leak and Radio Problem

83 messages,  Last post on Apr 11, 2013 at 12:27 PM

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What is this discussion about? Jeep Commander, SUV

    

Messages Page 3 of 9

#16 of 83 Re: 2006 Jeep Commander - water leak [jaclyn57] by fairwinds

Sep 02, 2011 (6:54 pm)

Replying to: jaclyn57 (Sep 01, 2011 3:14 am)
I know exactly how you feel. I just bought my 2008 six months ago and I am constantly checking the weather out. I had my husband build me a little carport to put the jeep under because I literally get sick to my stomach when the car is out in the rain. The floor is soaked on the driver's side. I could have bought a brand new Jeep Liberty for what I paid for this 3 year old Commander. I really hate to say it. I just may trade it in for the Liberty. I had a Jeep Grand Cherokee and put 300 miles on it before the trans. went. I love Jeeps, but this Commandore should be recalled!!!! If anyone hears of a recall, pls. contact me.

#17 of 83 Re: 06 water leak [easttncntryboy] by itabot

Jan 02, 2012 (7:10 am)

Replying to: easttncntryboy (Apr 02, 2011 2:01 pm)
Have you had this problem since your April 2011 posting? This solution worked for me too last spring. I had the puddling/leaking Again these past 2 weeks & had the repair shop duplicate that solution but this time it's not working for me. If you had to go another route after this initial fix please let me know.
Thdnk you.

#19 of 83 Re: Plan on bringing a lawsuit [djjj717] by fairwinds

Jan 03, 2012 (10:11 am)

I have the same problem w/water and my Commander does not have a sunroof. It's really a shame that Jeep doesn't do a thing about this when there are so many Commander owners who have the same problem!

#20 of 83 Water Leak Problem/Radio by wswig

Jan 28, 2012 (7:56 pm)

I had no idea so many other people were having problems with their Jeep Commander water leaks. My wife's car was in the shop and she was driving it and it rained. She got off work and 3 inches of rain was on the driver's side. Now she thinks I'm a fool for keeping this car. My leaks are so bad it got in the speakers and the radio is mute just like another Jeep Commander owner.
 
I think we should start a group to get the design problems fixed.
 
Does anyone have the check gas cap warning as well?
 
I have the following problems:
 
Check Gas Cap Warning
Driver's Side Leaks
Mute Radio
 
I have seen other people report the same problems. We deserve to get these
problems fixed. The Commander was supposed to have the Jeep quality behind it but the model has numerous problems. Is there any wonder why Jeep discontinued making a Commander.
 
Thanks for any response and if anyone has any ideas how we can get the problems addressed, let me know.

#21 of 83 Re: Plan on bringing a lawsuit [fairwinds] by wswig

Jan 28, 2012 (7:59 pm)

Replying to: fairwinds (Jan 03, 2012 10:11 am)
I second bringing a lawsuit to have the Jeep Commanders recalled to
fix this problem. I think 100% of the Commanders leak. See my
post. I have a few other common problems as well.
 
I will start contacting people if we get enough support.

#22 of 83 Re: Plan on bringing a lawsuit [wswig] by fairwinds

Jan 29, 2012 (7:37 am)

Replying to: wswig (Jan 28, 2012 7:59 pm)
Pls.... we do need a lawsuit. It is ridiculous. We had rain two days ago and my car mats are in the house still drying! Apple had a problem w/the cords on the their Macintosh laptops. I was going crazy replacing them; this was going on for years. People were online complaining just like we are about our Commanders. Well, Apple listened and did something. They sent us a postcard and I headed to an Apple store w/three bad power cords. In a few minutes I walked out with three brand new cords that are awesome! I will buy Apple computers forever, but Jeep...shame on you!!! Do something about this problem or those of us who have always have Jeeps will go elsewhere for our vehicles! I actually have a huge tarp that goes over the car anytime I hear it is going to rain. I have gone out at 2 am when I hear rain to cover it. Why... because after it gets wet too many times, the radio and all the electronics are going to go...just wait. So get big tarps before you have big problems!!! JEEPERS, CAN'T YOU FIX THIS PROBLEM and help us out here!!!!

#23 of 83 Re: Plan on bringing a lawsuit [fairwinds] by wswig

Jan 29, 2012 (8:04 am)

Replying to: fairwinds (Jan 29, 2012 7:37 am)
Thanks for posting a message. I can't believe this major leaking problem has not been addressed by Chrysler. My radio is already gone. We have
to find the best two advocates to get this problem addressed and all Jeepers have to contact the advocate. We shouldn't have to keep a
tarp in the car to prevent leaking. Jeep should send us a tarp. They
haven't even admitted to the problem. I have a "Check Gas Cap" problem
as well. This is another common problem.

#24 of 83 Consumer Complaint by wswig

Jan 29, 2012 (8:19 am)

I may start filing a consumer complaint with the State of Maryland. It may not go far but
it may give me practice of filing future complaints. Any Jeepers in Maryland please
file a complaint too.

#25 of 83 Filing Complaints For Leaking Problems by wswig

Jan 29, 2012 (6:36 pm)

Below is customer complaint for a Jeep Commander. The leaking problem is a more a common problem and the problem may be not a safety issue. However, it is definitely an annoying problem and for people who also lost there radio, it is definitely a problem that can get worse. Below is what he did to get reimbursed for one repair. We should be able to get a recall for this leaking problem. It is definitely a design flaw and should be addressed by Chrysler. I am going to file complaints like this customer did. If any other Jeepers that have a leaking problem would like to file complaints, we may be able to get the attention of someone.
 
SUCCESSFUL CUSTOMER COMPLAINT WHO GOT ATTENTION FROM CHRYSLER
 
I am submitting this because I do not know in what direction to turn. Purchased a
2008 Jeep Commander on October 3, 2008. I average approx. 100 miles a day,
due to the requirements of my employment. Currently there are 46, 000 miles on my
Commander. I first began to encounter problems with the vehicle around 42, 000 miles.
Engaging the key, there was a slight hesitation of 1-3 seconds prior to the engine
'turning over'. This gradually began to progress to 5-10 seconds. It got to a point
in which if I drove it, it would not start until it sat idle for at least
8-10 hours. Eventually it would not start at all. Contacted Chrysler Jeep and was told
that towing would be offered at cost to the consumer, since it was past the
36, 000 mile limit. My insurance company, Safeco, indicated that I had towing on
my policy, but it could only tow to a certified Chrysler Jeep dealership within a
15 mile towing radius. It was subsequently towed to the Thompson dealership
since it matched the criteria. The problem was diagnosed as being the wireless
ignition module. I was charged $487.33, invoice #184536.
 
The vehicle ran good for 2 weeks then began to exhibit the same problems.
It eventually gave out. I started the vehicle and drove it to the Thompson
dealership. It broke down there. After 'jiggling' the key it started
and the service advisor, Richard Norwood, drove me home. This occured
on June 9. On June 14, I was informed, that they could not find the cause of
the problem. It should be pointed out here, that my initial request was that if
I was going to have a high end repair to notify me prior, invoice # 186245
 
I began to go online and found out the commonality of problems encountered
by 2008 Jeep owners and was shocked. A recall of front control modules
was often cited. Including the tendency for the vehicle to stall while driving:
 
http://www.automotive.com/2008/49/jeep/commander/recalls/71075.html
 
http://www.lemonauto.com/complaints/daimler_chrysler/jeep_commander.htm
 
Contacted the lemon law attorney's but they would not accept because it
was over the 36, 000 mile limit. Contacted the Maryland State Attorney
General's office and was transferred to the Consumer Protection Division.
Submitted a formal complaint, but was notified it would take 4-6 weeks
inorder for the division to respond. At this point I was informed
that they could only act as a mediator.
 
I next contacted the National Highway Transportation and Safety Administration.
The procedure was duplicated. Submitted a complaint with a response time of
4-6 weeks.
 
I have a vehicle sitting in front of my place of residence. No one knows
what's wrong with the thing. Spoke with the actual mechanic doing the repairs.
RealIy cordial and knowledgable. Says that he has worked on the vehicle on his
own time, without pay. Says that he can run more extensive tests which
would be costly and may not still yield favorable results. At best he will trouble
shoot or trial and error. I contend the problems are the result of faulty
manufacturing. In some Jeeps it was found that Chrysler installed faulty
Mitsubishi starters.
 
Need to emphasize, Thompson Chrysler Jeep and the service advisor,
Richard Norwood, as well as the mechanic have been superb. They are the
only bright spots out of the whole ordeal. Couldn't have a more professional
group of people representing the Chrysler logo.
 
Was assigned a Chrysler case manager, Andrew AP-516. Initially they denied
culpability. Stating that my vehicle, alhough exhibiting the same problems of the
1338 recalled vehicles, that it was not within the recall group.
After informing them of my consumer options they agreed that since
the module was under warranty, they would re-imburse me. His solution was
to get a second opinion. I asked, 'from who?' If a certified dealership did not
know the answers, who would. What were the logistics involved?
Was I to tow the car from dealership to dealership at my expense?
He said a member of their response team was to get back with me by
June 16, it never happened. I called back the subsequent week and he was
totally oblivious to the specifics of my case. He repeated that I needed to get a
second opinion. It was at that time I requested another case manager.
Was given an equally inept case worker, Kristy, KF-223. She prompted the same
response as the previous case worker but with a twist. The area district manager was
to get in touch with me not later that June 29.
 
To Chrylser's defense. they did offer to re-imburse me for the front control module
repairs. Have to submitt my original repair documents and a determination then
has to be made.
 
I have a potential death trap. As with Toyota, need to know how many people
will needlessly have to be injured or killed before a class action suite will be
initiated. The problems of the 2008 Jeep Commander are extensive, and these
have been well documented by its owners. What does Chrysler know about the
flawed electrical design of the Commanders and when did they know it.
Are we on the precipice of a class action suite against Chrysler.
 
I would immagine after they defaulted in the repayment of the
7-billion dollar bailout, Chrysler would be more proactive towards addressing
the safety and concerns of the consumer.
 
My vehicle has been sitting idle for over a month.
 
Chrysler Customer Care
Attn: Jeep
P.O. Box 21-8004
Auburn Hills, Michigan
48321-8004
(877)426-5337

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