Last post on Dec 10, 2013 at 3:28 AM
You are in the Buick Enclave
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Buick Enclave, SUV
#27 of 36 Re: High Pitch Sound From Radio Display [just4fun12]
Aug 21, 2012 (6:20 am)
Good morning just4fun12,
We're sorry to hear about the multiple concerns you've encountered with your Enclave and would be happy to get a Service Request going so we can look into it. If you're interested, please email us the following information to socialmediagm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service
#28 of 36 Dual headrest Rear Entertainment system
Oct 14, 2012 (8:52 pm)
We are planning to buy a 2012 Buick Enclave Premium group and wanted to get the dual headrest entertainment system. One question is : can we route the audio from the dvd system through the speakers or do we have to always use the wireless headphones?
#29 of 36 Re: 2008 Enclave Sound System [tpp123]
Oct 30, 2012 (4:51 am)
My sound system on my 2008 Buick Enclave has been doing the same thing... creating a loud popping noise (almost sounds like speaker is going to blow). After several episodes it has completely quit working. The radio goes on and you can change the station, but their is no sound coming out of the speakers along with the sound for the turn signal. I was told I could either replace the unit for $2,400 (VERY high) or have it repaired by an out of town vendor for around $500. I opted for the repair and am hoping for the best. I am shocked that this car would have such a significant problem requiring potential replacement for being so relatively new. Please advise me if there is any potential reimbursement from Buick for the well known problem. Thank you! = )
#30 of 36 Re: 2008 Enclave Sound System [charise1]
Oct 30, 2012 (8:17 am)
We hope that the repair goes well - keep us posted on this!
Sarah, GM Customer Service
#31 of 36 98 Buick enclave radio
Jan 20, 2013 (5:36 pm)
I have a 98 Enclave also, had the same popping sound and radio went dead. Called GM and they refused to help with such a known problem with their radios. Not a good customer experience
#32 of 36 High pitched sound from head unit
Aug 20, 2013 (6:41 am)
Eemsu....we just purchased a new 2012 enclave and immediately noticed the high pitched sound coming from the head unit. Have you received any updated info on fixing this annoying problem?
#33 of 36 Re: High pitched sound from head unit [wwd123]
Aug 20, 2013 (11:45 am)
Mine and other detailed experiences with this problem can be found through google search "gm high pitch noise". I don't know the current status of the service bulletin below but you probably should talk with your service center manager about #PIT5166 and check, hopefully the instruction to service is no longer inaction. I see someone posted on June 10th this year:
"GM Service bulletin #PIT5166. New radio installed today and sound is GONE!!!!!"
#34 of 36 Re: enclave audio problems [achomes]
Oct 17, 2013 (4:37 pm)
Mine is a 2010 model and I also have this problem. Audio makes a pop sound and audio/nav screen goes blank and all audio, to include blinker indicator noise, shuts off. Usually it works again if I park for awhile and restart the engine. Other times it will come back on its own after awhile. It makes a loud clicking noise and then everything comes back on. I have to reset the display clock after each incident.
#36 of 36 I'm not getting any help either
Dec 10, 2013 (3:28 am)
It was so refreshing to read some of these posts. My dealer made me think I was going crazy. Didn't think to Google "Enclave radio issues" until now...
I purchased a 2013 Enclave in May of this year. A couple weeks later I had to bring it in because my radio wasn't sounding right. So they replaced the amplifier. When picking it up from service, I started noticing a very annoying popping sound and I thought it was bad tweets, so I brought it in again. It didn't do it all of the time, and it was more noticeable with blue tooth than any other source. I was told it was a compatibility problem with my phone carrier and the car. So I purchased an mp3 player, and I was still experiencing issues! I brought it in again, and they kept it for three days, only to give it back to me and say that they had not found any issues. Thinking it was just me, I went ahead and upgraded the sound system. It sounds awesome now, but still the popping sound, and now, once in a while it'll do a really loud pop as if it had blown up and it resets, dumps out the DVD, reboots...the works. I don't think is fair that I wasn't helped and I'll potentially end up having to buy a new receiver when I see that related issues have been reported in the past and it appears to be known. What is the next level if service refuses to help me?