Last post on Dec 07, 2013 at 3:34 PM
You are in the Chevrolet Impala
What is this discussion about?
Chevrolet Impala, Auto Repair, Electrical, Fuel System, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#410 of 484 Re: reduced engine power [praise2him]
Apr 30, 2013 (1:10 pm)
Hi, so I bought a 2009 Chevy Impala SS (top of the line, allegedly) new from Chevy GMC Burlingame. It technically was used but only had 200 miles on it.
Let's just say I have had a lot of issues with this car, and they are now beginning to cost me a lot of money.
This check engine light and reduced power issue has cost me $1500.00 dollars in rental fees, SERVICE charges, and LOST WAGES.
Courtesy Chevrolet told me it was a bad speed sensor AND a bad battery, which cost me $1000 plus. NOW I BELIEVE I WAS CHARGED THIS UNDER FALSE PRETENSES. Because guess what? The car shut down AGAIN this morning AND IS BACK in the shop. ALSO, I read on the thread that someone else needed there transmission power cylinoid replaced. At least that was still under warranty. I am only on this site because the SERVICE DEPT WAS FULL OF IMPALAS. I bought American out of a sense of tradition and respect for my fellow Americans. I SERIOUSLY REGRET MY DECISION. NO GOOD DEED GOES UNPUNISHED.
#411 of 484 Re: I should have done my research sooner [uselessreps]
Apr 30, 2013 (1:59 pm)
I am creating a Vehicle Safety Complaint as you suggest. I have 3 daughters and Chevy charged me 1000.00 for BS. My car is back with them now because the local dealers don't know how to fix it because it is NOT A RECALL!!!!
#412 of 484 Re: I should have done my research sooner [msgaither1]
Apr 30, 2013 (2:01 pm)
Please encourage your attorney to pursue CLASS ACTION options, you have plenty of fellow plaintiffs.
#413 of 484 Re: reduced engine power [praise2him]
Apr 30, 2013 (4:48 pm)
If you send me the last 8 digits of your VIN I can check if there are any recalls listed for your vehicle.
GM Customer Care
#414 of 484 Re: I should have done my research sooner [j_malabanan]
May 01, 2013 (6:25 am)
I would agree with you. My research was not as in depth as it should have been. I would have gone another rout if I had known the safety problems and concerns my 2009 Impala would be bringing to my life. I am having the same safety issues and problems with my car. I hope your safety complaint doesn't go unnoticed and something good arises!
#415 of 484 Re: I should have done my research sooner [smokkinjoe55]
May 01, 2013 (7:02 am)
Thank you so much. I took my car to AutoZone yesterday and they did a diagnosis on it for free. The throttle position sensor needs to be replaced. My engine light has gone out for the time being; found a mechanic that will do the work for me but he is not sure of what the actual cost would be until he finds out the position it is in while doing the work. I was told I can still drive the car without any problems for this particular issue. Right now I don't have the money. Of course the part is not covered by my warranty. I hope to have the money soon to get it fixed. I pray your problem will be resolved as well.
#416 of 484 Re: I should have done my research sooner [smokkinjoe55]
May 01, 2013 (8:35 am)
The best thing we can do is raise awareness of the lack of accountability GM/Chevrolet has for these malfunctioning vehicles. OUR TAX MONEY WAS USED TO KEEP THEM IN BUSINESS. NEVER FORGET THAT. We deserve more.
Use social media to inform the people you can influence that an injustice is occurring. Do I want to drive a foreign car? NO. Will I in the future? Probably, almost certainly. And whenever the prospect of purchasing a new car comes up, my entire family/friends AND THEIR friends and family will have my story in their heads when they PASS a GM/Chevy lot.
#417 of 484 This American feels used...
May 01, 2013 (6:23 pm)
I have a 2009 Impala, purchased used with only 25,000 miles on it, at present time it has 77,000.
I bought this car at the time when GM was struggling and I wanted to buy American, end results have been way too money spent out of my pocket to keep this car in working condition...
Uneven front tire wear, replacement of actuators (loud clicking sound in dash), rear window motor going out as well as the opposite door lock sticking and needing to be replaced, radio has short in system. Paint on hood chipping beyond belief, And of course the Service Traction Control issue. I feel like I got a LEMON, so many issues and of course my extended warranty is gone (not that it covered any of the issues) and I cant afford taking it to the dealership where they charge me $50 for each diagnosis plus at minimum a fix it cost of $300 each time.
Will never buy Chevy again...
#418 of 484 Re: reduced engine power [j_malabanan]
May 02, 2013 (9:16 am)
I am sorry to hear about the issues with your Impala. I would like to research this for you. In order to do this, Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmediagm.com "attn Crystal" in the header. Look forward to hearing from you:-)!
Crystal L-GM Customer Care
#419 of 484 call GM AND FILE A COMPLAINT
May 02, 2013 (1:11 pm)
2009 Chevy Impala..64,000 miles.......Yesterday i had the same issue with the traction coming on and REDUCE SPEED took it to the dealer immediately.... of course ended up being the accelerator pedal position sensor which is not under normal warranties... so this is really a manufacturer problem final bill $400 however i took the time to call GM and speak to customer service where i was advised you need to file a full complaint with GM and then after enough complaints are filed then there is a recall.... PLEASE TAKE THE TIME TO FILE A COMPLAINT SO THIS CAN BE RECALLED...... someone could really get hurt!!