Last post on Dec 10, 2013 at 4:27 PM
You are in the Chevrolet Impala
What is this discussion about?
Chevrolet Impala, Auto Repair, Electrical, Fuel System, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#227 of 487 Re: Traction control error message - [cnhmommy]
Dec 19, 2012 (6:14 pm)
Wow....I have a 2008 Chevy Impala (LT/V6 /3.5)...okay, My car would not start on 12/17/2012 due to the Engine Reduce power message came on. I experienced the engine light coming on, the hot and cold metter not working, the I saw the "A/C turn off on the dashboard", all this stuff. I since the hesatation when setting in my car while its parked, everything the other readers where saying. Only problem is I can't get my car to the nearest autozone because I can't drive it. So floored right now. My car has papers, I change the oil faithly and routine check ups...why was this not caught?
So far I have found someone to do the job for $170.00. It is the throttle position sensor that needs to be replaced. B/c my car won't start I hope i don't have to get the "Body" because if so, my girlfriend paid $1000 to have her's replaced. My friend did say that the problem went away. So I will see in the next couple of days.
#228 of 487 Re: Traction control error message - [moca002]
Dec 20, 2012 (8:13 am)
We hope the repair goes well, moca002! Looking forward to an update.
Sarah, GM Customer Service
Dec 31, 2012 (7:39 am)
Driving home Friday night on cruise set at 65, bang, car dropped power, kicked off cruise, and the three rotating messages, service stabilitrak, service traction control, engine power reduced. Both orange placards lit up on dash, engine and traction. Pulled out of traffic and re started the car. Was able to drive at normal speeds but codes still rotating and placards still lit. Couldn't get it into the shop until this AM. When I started it up to take it in, codes were all cleared and car ran just fine. Dealership just called and told me it was the pedal sensor and will cost me $275 to repair. How can we get GM to do a recall on this on going issue? This is a 2010 Chevy Impala LT with 45000 on it. This repair should be covered under warranty and I was told it is not.
#230 of 487 Re: Engine Power Reduced [littlegrayone]
Dec 31, 2012 (8:31 am)
It's correct that once you're out of bumper to bumper warranty that sensors would not be covered by the powertrain warranty. If you would like for us to look into the situation further (not promising anything up front but we'll do what we can), please email us at socialmediagm.com (include your name, contact information, the last 8 digits of your VIN and mileage, and the name of your involved dealership, as well as a brief summary of the situation).
Sarah, GM Customer Service
#231 of 487 Re: Engine Power Reduced [littlegrayone]
Jan 01, 2013 (8:13 am)
That is the exact same thing that happened to me... you would think that GM would do a recall, but NO.............. I had to fork out $251 to have that stupid pedal senor replaced (they have to replace the entire gas pedal as well to get to it) So many people are having the same issue and it is happening when the cars are getting close to 45K miles or a little over... Too coinsidental huh? They just don't want to "fix" the problem. My mother in law has a trail blazer and there is a problem with the fuel gage and her sister also has one. They will not fix that either... Alot of people have problems but GM doesn't want to step up the plate to fix it. They only want to get the cars out of production and sold... If I have any more problems to this car, I WILL NOT be buying another GM made vehichle. I traded in my Durango because it was always in the shop. I cannot afford this... Maybe that is why so many people are going to the foreign made cars?
#232 of 487 Engine Power Reduced
Jan 02, 2013 (10:38 am)
I have a 2008 Chevrolet Impala; I experienced this problem with the "reduced engine power" in July 2010. I took my car to the dealership and they fixed it, thankfully was still under warranty, BUT I still had to pay the $99.95 diagnostic fee. Now, here we are over 2 years later Jan. 2013, we are experiencing the SAME problem. I call the dealership and ask what's the warranty on the parts, they tell me 12 months...REALLY!!! That's ridiculous!!! This is so frustrating, of course now I don't have a warranty, and they will charge $300 plus $99.95 for the diagnostic fee to tell me that is the SAME problem that happen 2 years ago...again, Ridiculous!!! This will be my last GM car, after reading all of these comments about the SAME issue. Why isn't this a recall??? And why is the dealership charging so much for labor?? Looks to me this is a simple and easy fix.
#233 of 487 Re: Engine Power Reduced [stephy13]
Jan 02, 2013 (12:16 pm)
You can get a diagnostic for free at Advanced Auto. Also, I posted earlier on how to fix it. It ended up costing me about 200$ to replace the gas pedal and throttle body ($70 for the gas pedal; $120 for the throttle body; about 2-3 hrs of my time). The gas pedal is extremely easy to fix. The throttle body wasn't too bad either. I did it and I don't know much about cars!
#234 of 487 Re: Traction control error message - [cnhmommy]
Jan 02, 2013 (12:27 pm)
This is a shame. The gas pedal costs $70 bucks and putting in a new one takes all of 5 minutes. I did mine: take out a few screws, unplug gas pedal, plug in new gas pedal, put screws back in. Easy as 1, 2, 3. This customer service rep has you take in your car so that GM can AT LEAST get $ out of you for your diagnostic fee (I once took mine in and gave them the diagnostic codes that were coming up. They ran a diagnostic anyway and charged me for it.) She's not trying to help you. She's trying to get more $ out of you even though you're already paying way too much for the car itself.
The sensors are attached in ways that they are supposedly inseparable from the car parts, thus making the customer have to spend twice as much when the sensor goes out. This isn't just for the gas pedal and throttle body. If your muffler goes bad, they will try to charge you 900$ to replace the entire exhaust system because those parts are now inseparable as well.
Also, they could have easily replaced your gas pedal and driven the car around for a few minutes to see if that did the trick. If not, put the old gas pedal back in (as it's not the problem) and fix the throttle body. But they didn't do this. They want you to pay them to fix every possible problem all at once, thus raising the bill even higher. It's a sham.
#235 of 487 Re: Engine Power Reduced [littlegrayone]
Jan 02, 2013 (12:31 pm)
Hey, sorry for the late response. I hope you didn't pay them 275$ to fix that gas pedal! It costs 70$ and take 5 minutes to fix, so long as you have a screw driver and know how to unplug a plug (which I'm sure you do).
Simply back up the front seat. Reach down under there and unplug the gas pedal. Undo 2-4 screws (can't remember how many). Plug in new gas pedal. Screw screws back in. They are all very easy to reach. Like I said: you'll be done in 5 minutes. Best of luck!
#236 of 487 Re: Engine Power Reduced [stephy13]
Jan 02, 2013 (12:36 pm)
We certainly understand why you're frustrated and would be happy to check into this further with you if you liked. Please email us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service