Last post on Dec 07, 2013 at 3:34 PM
You are in the Chevrolet Impala
What is this discussion about?
Chevrolet Impala, Auto Repair, Electrical, Fuel System, Sedan
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#178 of 484 Re: Reduced Engine Power [lil100]
Sep 23, 2012 (1:16 pm)
I just experienced this last night in my 2011 Chevy Impala LT with 47,000 miles on it. Is anyone having luck getting this known issue fixed? Is it covered under the powertrain warranty? I just bought this car less than a year ago and don't have the money to put out for these kind of repairs when it's a known problem and a quick google search pops back many links to this kind of issue with Impalas. Just looking for all I can find before arriving at the dealer tomorrow morning first thing!
#179 of 484 Re: Reduced Engine Power [joliejolie0930]
Sep 23, 2012 (1:28 pm)
Mine was not covered under warranty. If it was the transmission yes. Warranties might be different in the states. I called GM only a 10% reduction. It's alot of money anyways. Had to cancel a trip but that's life. My car is my income - sales person. Unfortunately no one seems to understand the safety issue in this. If I were you - I would call General Motors head office and complain. Also, call transportation highways - more complaints the more apt they are to investigate for recall. Also a letter to the better business bureau. All documentation helps. I got the feeling if there is no one getting hurt. There would be nothing done.
#180 of 484 Re: Reduced Engine Power [joliejolie0930]
Sep 23, 2012 (3:09 pm)
Thank you for taking the time to post your concerns and questions. Can you please email me directly so I can look into this for you? Please include your complete contact information including mailing address, VIN, current mileage, and involved dealer. I look forward to working with you.
GM Customer Service
#181 of 484 Re: Reduced Engine Power [gmcustsvc]
Sep 23, 2012 (3:15 pm)
Just curious - why you didn't ask for any of my info when I posted on here?
#182 of 484 Re: Reduced Engine Power [lil100]
Sep 23, 2012 (3:55 pm)
I understand. I was out of the office on Thursday and Friday (because I am working this weekend). Typically I am in the office 8AM-4:30PM Monday- Friday; however, when I am working the weekend it is different. I apologize for your frustrations.
The best way to contact me is to send me an email directly. No need to wait to have one of us ask you, if you are experiencing a concern or have a question just send me an email with the information that I need (VIN, current mileage, involved dealer, contact information, and a brief description of your concerns) and I will do my best to be of assistance to your needs. I do apologize I didn't post to you. Thank you for your understanding.
GM Customer Service
#183 of 484 Re: Reduced Engine Power [gmcustsvc]
Sep 23, 2012 (3:59 pm)
I will send that tomorrow.
#184 of 484 Traction Contol light
Sep 23, 2012 (7:37 pm)
I own a 2009 Chevy Impala.Last night while driving over 75mph on I-95, the service traction control system message and reducing engine power light came on. I was traveling with my mom and three young children. I began to panic, but Thank God I was approaching a rest area. I purchased this car over a month ago, and am very disappointed. My previous car was a Mitsubishi,which I had for over six years before encountering major problems. I'm very grateful that we were not plowed over by on coming traffic. I was shocked to find all the complaints and that GM has not rectified the issue.
#185 of 484 Re: Traction Contol light [taedatip]
Sep 24, 2012 (9:50 am)
We're glad that everybody is okay after the incident you described out on the freeway. If you were planning on working with your dealership to get this looked into and wanted for us to check into this further, please email us at socialmediagm.com (include your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your preferred dealership).
Sarah, GM Customer Service
#186 of 484 Traction Control, Check Engine Light, Engine Power Reduced and Starter Disa
Sep 25, 2012 (7:13 am)
2009 Chevy Impala owner. Car ran good for the first couple of years I owned it. Then just recently it started throwing all four of these error messages. I was able to avoid a severe accident when the car totally died going 65 MPH on the interstate. Sat with it for 15 minutes and it started back up. After reading several messages and similar stories it leads me to believe the only reason Chevy will not issue a recall notice is due to monetary reasons.
As I read through some 19 pages on this site and several other posts on other websites, it's evident Chevy is raking in some serious dough on this fix. If you don't believe me, simply go through the posts on here and add up the amounts people have kindly posted. Just imagine how many people don't bother to look issues on the web, coupled with how many people don't even have internet and multiply that by *5. Seriously GM, get your crap together. This is a disaster waiting to happen. I bet if one of Upper Management had a loaner Impala and this happened to them, they'd take their customers a lot more serious. Simply Frusturated...
#187 of 484 Re: Traction Control, Check Engine Light, Engine Power Reduced and Starter Disa [randyapo]
Sep 25, 2012 (9:48 am)
Good afternoon randyapo,
We're glad that everybody's okay after the incident on the highway you've described. As we have to work with each situation on an individual basis, we're happy to look into the concerns you're having if you would like to send us an email at socialmediagm.com with the following information: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership.
Sarah, GM Customer Service