Last post on May 14, 2013 at 6:23 AM
You are in the Chevrolet Impala
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Chevrolet Impala, Auto Repair, Electrical, Fuel System, Sedan
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#418 of 427 Re: reduced engine power [j_malabanan]
May 02, 2013 (10:16 am)
I am sorry to hear about the issues with your Impala. I would like to research this for you. In order to do this, Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmediagm.com "attn Crystal" in the header. Look forward to hearing from you:-)!
Crystal L-GM Customer Care
#419 of 427 call GM AND FILE A COMPLAINT
May 02, 2013 (2:11 pm)
2009 Chevy Impala..64,000 miles.......Yesterday i had the same issue with the traction coming on and REDUCE SPEED took it to the dealer immediately.... of course ended up being the accelerator pedal position sensor which is not under normal warranties... so this is really a manufacturer problem final bill $400 however i took the time to call GM and speak to customer service where i was advised you need to file a full complaint with GM and then after enough complaints are filed then there is a recall.... PLEASE TAKE THE TIME TO FILE A COMPLAINT SO THIS CAN BE RECALLED...... someone could really get hurt!!
#420 of 427 Re: call GM AND FILE A COMPLAINT [impalaissues]
May 03, 2013 (5:39 am)
I am sorry to of the issues you are having with your Impala. I would like to research your issue as well. Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmediagm.com "attn Crystal" in the subject line. Look forward to hearing from you.
Crystal L-GM Customer Care
#421 of 427 Re: call GM AND FILE A COMPLAINT [gmcustsvc]
May 04, 2013 (7:22 pm)
I bought my Impala this year in Feb. at the end of march that throttle position sensor came on with lost of traction control. I'm a little disturbed by reading these post. when I bought my car it only had 4800 miles on it an now it has 5200 an its a 2009 so what is being done to solve this problem because when I went to purchase this part a lot of places don't have it and the one place that does have it they are charging me to replace the whole thing not the sensor an that is 173.00 an then the core is a extra 45.00 so who is going to repay me my money for replacing this part that I see everyone on here is saying that part ain't no good either now I cant speak Ill of Chevy but this just amazes me that no one is trying to take care of this from the company and the dealerships cant do very much really so what is going to happen to get it fix someone has to be killed for this to be taken care of.
#422 of 427 Message 399 Update Request...
May 05, 2013 (1:29 pm)
Hi I have previously sent an email regarding my info and I have not heard back from anyone. I was told that this could possibly be a PCM issue. The dealers cannot officially diagnose it properly because there are no codes coming up, but there are at times (daily now) where the car gets very sluggish, sometimes jerks, I noticed the radio sometimes gets quieter when this happens. All of the sudden, the car would kick in and run normal. If this is the case and it is a PCM (computer) issue, GM needs to recall ASAP!!! I have filed complaints regarding the vehicle and nothing is being done. I am writing in regards to requesting an update as to if GM is possibly looking at doing a recall. I am seriously considering trading the vehicle and never buying GM vehicles again. Please let me know what is going on. Thank you.
#423 of 427 Re: GM Reduced Engine Power message [diamondchina]
May 09, 2013 (4:10 pm)
I bought my 2011 Chevy Impala over a year ago with about 35,000 miles on it. After driving for about 2 months I had an issue with the "REDUCED POWER, Traction " display coming on. The car would bog down no matter how fast I tried to go. I ended up going to the dealer where I bought it. $100 later it was fixed ( knock on wood) and have'nt had a problem since. It's a DEFECTIVE SENSOR in the gas pedal. I thought my foot told me how fast the car goes but apparently not. The sensor tells the car's fuel system how fast to go so to speak. GM should have covered with a warranty but they did'nt. Hope this helps.
#424 of 427 Re: reduced engine power [praise2him]
May 09, 2013 (4:14 pm)
I had the same thing. It's a computer chip in the gas pedal that is the problem. I new pedal cost me $100 bucks. GM's warranty does'nt cover it ( it did'nt for me cause I bought the car used) That was a year ago. So far there has been no issues since.
#425 of 427 Re: Confused and Frustrated [randee_hane]
May 09, 2013 (7:11 pm)
Hi ! I bought a 2011 Impala about a year and a half ago. About two months after I owned it I was driving along and that faithful GM Traction control reduced power came on and the car bogged down about 20 mph slower. I took it to the dealer ( I live in MA) and they told me it was a defective chip in th e gas pedal. The replaced the pedal to the tune of $100. Since then ( knock on wood ) I have'nt had any issues. I have about 56,000 on the car now. Though I have to say it would have been nice if GM had picked up the tab. Good Luck !
#426 of 427 Re: Message 399 Update Request... [lucky1332_2000]
May 09, 2013 (7:49 pm)
I apologize that you have not received a response yet. I will personally look into your issue. My name is Jackie. Please resend the email with ATTN: Jackie and I will exhaust my resources when looking into your situation.
GM Customer Care
#427 of 427 Re: reduced engine power [mrdennisat]
May 14, 2013 (6:23 am)
Thank you very much. I was thinking it may cost a whole lot more. I'm glad to know the problem was resolved.