Last post on Dec 10, 2013 at 9:03 AM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, Transmission, SUV
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#641 of 801 Re: GMC Acadia 2008 - Transmission problem was just the beginning [gmcustsvc]
Jun 20, 2013 (6:38 am)
I had the same problem and called GM. The representative that I had told me that I didn't have a strong enough business case because I was a 3rd owner including a major chain (Carmax) and that I had no maintence history with a GM Dealership which the car had been taken to Bellany Strickland in McDonough GA that is a GM certified Dealership and that I had purchased it from a a 3rd party not a GM Dealer. I am sorry but if GM can not make a transmission to last more than 5 years that is pitiful. I have had a multitude of of makes and ran them up to 150,000 to 200,000 miles and never had transmission or engine trouble. My warranty went out in Jan 2013 and I have only owned this car 4 months. What can you do Jessica that is different than Shawna?
#642 of 801 Re: GMC Acadia Transmission [mmaseadog]
Jun 20, 2013 (7:12 am)
I am sick of seeing all these posts that GM has offered to help at the same out of warranty people, but refuse to help me because I bought from a 3rd party dealer and not a certified GM dealer. It is a GMC Acadia and GM should own up to their crappy wave plate transmission designs.
#643 of 801 Re: New Transmission - same problem [misc23]
Jun 20, 2013 (9:47 am)
Oh, I had to get the water pump replaced in late June of last year. I just got that recall notice two weeks ago, and took it with copies of my paperwork (over $2000!! ) to get the water pump repaired to the dealer. Am waiting for the rebate check to refund most of that $2000. But it doesn't cover the rental car I had for a week (they have to pull the engine out to get to the water pump).!! I hate worrying about what will go wrong next. My car is paid for and has 102000 miles on it. I planned to keep it for 200,000 miles but I worry.
#644 of 801 Re: GMC Acadia Transmission [kristintemples]
Jun 20, 2013 (9:50 am)
Jessica_ GM did not offer to help me. My warranty on the transmission ran out in June, it went bad in Sept and I had to pay for a rebuilt one while I was out of town (broke down in GA 300 miles from home). I always went to the the GM dealers for everything, and it did not matter one penny on my transmission. Still waiting for GM to come clean and make it right. I WILL NEVER EVER buy another GM car and will badmouth them forever for this Acadia.
Jun 20, 2013 (11:10 am)
I wished I would have searched Google before I purchased the GMC Acadia. I love this vehicle, but I am very disappointed that the transmission went out 5 months after the manufacturer's warranty. I bought this car 4 months ago at Carmax and a few weeks after I bought it the camshaft had to be repaired by Carmax. Now after 4 months the transmission's wave plate is broke. This is going to cost me $4,000 out of pocket from GMC dealership. I contacted GMC and got a huge run around that there was a major guard policy that could possibly be transferred to me from the previous owner, but after speaking to GMP they stated that the people would not transfer it to me since they were entitled a refund from selling the car. I was also entitled to their information to contact them which is understandable, but the person would not even give my information to the previous owner to call me to try to work something out so I would only have to pay the deductible on the transmission. So I called GMC back and was informed that my case could not be escalated because I didn't have a strong enough business case with them because of the following reasons:
1. I am a 3 rd owner (including Carmax)
2. I have no maintenance history with a GM Dealership (Carmax sent my car to have diagnostic work done to it through a Certified GM Dealership in GA but she has not record of that) I have the paperwork.
3. I purchased it used from a 3rd party and not a certified GM dealer
I guess for every person that does not purchase a brand new car from GM or does not purchase a used car from a Certified GM Dealership you are screwed and will not receive any type of assistance from GMC when your vehicle messes up. If an American owned company can not guarantee a transmission or motor passed 5 years with under 100,000 miles why did the government even bail them out? I am sitting here with a broken vehicle in my driveway that I have had for only 4 months and still making payments on this vehicle to sit there. Not to mention I can not take my family on vacation because the only other vehicle I have is a truck that will not seat all of us thus the reason I purchased the Acadia. I have owned other makes and models and have never had engine or transmission problems this early. I have driven Honda's and my previous Chevrolet trailblazer that I purchased from Carmax as well with over 150,000 miles and not one problem. I can tell this Acadia was probably owned by an elderly couple because it is in immacculant condition therefore didn't see a need for extended coverage. If I had only read the internet to see that this vehicles transmission is a lemon and GMC is well aware of it, but refused to do anything about it. I can maybe understand not recalling all of them, but at least own up fixing the outrageous number that messed up. If this problem were to happen pulling into traffic it could be a deadly situation. I have already contacted:
1. National Highway Traffic Safety Association
2. Better Business Bureau
3. Lemon Law-Alex Simanovsky (already sent them all my paperwork waiting to hear back from them)
The next step I plan to complete is Facebook to go viral if nothing is done by GMC. Isn't word of mouth the best advertisement? I have a big mouth!
#646 of 801 Re: GMC Acadia Transmission [tnacadiaowner]
Jun 20, 2013 (11:11 am)
Shawna did not help me either. I am very disappointed in the American company. I expect a transmission and an engine to last at least 10 years. Unless you dog it out, but that is not the case with me. I like to keep my vehicles in great condition.
#647 of 801 Re: 2008 GMC Acadia [kristintemples]
Jun 20, 2013 (1:27 pm)
Besides the transmission the engines on these vehicles prematurely self-destruct due to the timing chains stretching. Without a powertrain warranty an older Acadia is like a ticking time bomb waiting to explode in my opinion. You'll probably be better off in the long run to trade it in once the transmission is fixed. Good luck.
#648 of 801 Re: 2008 GMC Acadia [kristintemples]
Jun 20, 2013 (3:00 pm)
If an American owned company can not guarantee a transmission or motor passed 5 years with under 100,000 miles why did the government even bail them out?
Good question. There was and is no good reason for the bailouts, no legitimate worthy argument that I've heard thus far, and I've heard many. Bush bailed them out because of his ego, and not wanting GM to go under during his watch (mainly). Obama bailed them out so he could get victories for re-election in two battleground States, Michigan and Ohio, States he won, without which, he'd of lost re-election; so the plan worked for him personally, but was a royal screwing to tax payers.
Buying used is a big risk, and you bought American used.....
I hate to say it, but... you got what you were asking for.
#649 of 801 Re: 2008 GMC Acadia [andres3]
Jun 20, 2013 (6:26 pm)
I didn't get what I was asking for. I previously bought a Chevrolet Trailblazer from Carmax as well and I didn't get a warranty on it. I did not have one problem with the transmission or engine. It had 130,000 miles when I sold it. With all these computer malfunctions I don't plan of buying new ever!
#650 of 801 2 Months of ownership and Rebuilt Transmission!!!
Jun 21, 2013 (6:09 am)
I bought my certified pre-owned 2008 Acadia from a certified GM dealer and less than 2 months into having the truck it would not shift into gear. After 2 and half weeks of the dealer having my vechile I find out the transmission had to be rebuilt. The car had almost 39,000 miles on it when I bought it. The car now has almost 42,000. For a car that is five years old and only has 42,000 miles on it to have to get the transmission rebuilt is insane. I bought a brand new toyota rav 4 in 2003 had it 10 years put over 200,000 miles on it and never once had any transmission or engine issues. What value does the title GM certified pre-owned have??!!! What value does the title GM certified dealer have?!!!