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GMC Acadia Transmission Problems

602 messages,  Last post on May 24, 2013 at 3:41 PM

You are in the GMC Acadia Forum.

What is this discussion about? GMC Acadia, Transmission, SUV

    
 
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Messages Page 49 of 61

#478 of 602 GMC Acadia Transmission Problems by toolie

Jan 31, 2013 (5:41 pm)

I filed a complaint with GMC via this site and was issued a file# but because my 2008 Acadia is out of warranty was told they would not help with compensation.

#479 of 602 Re: Transmission problems 2007 Acadia [jimh27] by nhamarsheh

Feb 03, 2013 (5:06 am)

Replying to: jimh27 (Jan 31, 2013 5:07 pm)
I also have a 2008 Acadia with similar issues. I had the overheating problems last year along with a loss of power. It was under warranty at the time and they repaired the overheating issues. Now it is out of the five year warrant and with only 85,000 kilometeres the transmission failed. Same scenario as others. I noticed it shifting hard and no power in reverse

#480 of 602 2008 Transmission issue by vizar99

Feb 03, 2013 (11:14 am)

So like many on this forum/thread, i had the wave plate issue approx 14 days out of warranty. Dealer rebuilt the transmission as well as replace the steering rack for the third time! I don't know if this car will make another year without additional repairs. It seems i was luckier than most, the dealer cited a "Good Will" program by GM and the total out of pocket for me was $200.
 
One thing i have noticed is after the transmission repair, is the gas mileage is dismal, 11mpg in 70/30 city/hwy driving - much worse than prior, evening using the gas lightly. Also the idle "creep" when you take your foot off the brake is noticeably reduced, i have to use more gas than previous.
 
I now need to take it back to the dealer, but i am not hopeful that they will be able to re mediate it. I will just get the std response... transmission is functioning correctly... nothing to be done. But clearly something is wrong.
 
I loved the ride , the car has all the features I would want, but this has soured my whole experience with GM. I hope they can set this right.

#481 of 602 Re: 2008 Transmission issue [vizar99] by lyndawag

Feb 04, 2013 (8:03 pm)

Replying to: vizar99 (Feb 03, 2013 11:14 am)
I just had the wave plate on my 2007 Acadia replaced and I have also noticed this also about my gas milage!!!! my gas milage was great before but now seems I can watch the gas gage go down, I thought it was my imignation but evidently not!!!!!any suggestions??

#482 of 602 Re: Transmission problems 2007 Acadia [jimh27] by gmcustsvc

Feb 05, 2013 (9:21 am)

Replying to: jimh27 (Jan 31, 2013 5:07 pm)
Any news, jimh27?
 
Sarah, GM Customer Service

#483 of 602 Re: Transmission problems 2007 Acadia [nhamarsheh] by gmcustsvc

Feb 06, 2013 (8:04 am)

Replying to: nhamarsheh (Feb 03, 2013 5:06 am)
nhamarsheh,
 
What country are you writing from? I would be happy to get you information on how to contact Customer Service in your area if you like.
 
Sarah, GM Customer Service

#484 of 602 Re: 2008 Transmission issue [vizar99] by gmcustsvc

Feb 06, 2013 (8:12 am)

Replying to: vizar99 (Feb 03, 2013 11:14 am)
vizar99,
 
Have you already made your trip to the dealer at this point? Looking forward to hearing back from you!
 
Sarah, GM Customer Service

#485 of 602 Re: 2008 Transmission issue [gmcustsvc] by vizar99

Feb 14, 2013 (7:56 am)

Replying to: gmcustsvc (Feb 06, 2013 8:12 am)
Hi Sarah,
 
I brought the car back to the dealer and they said that it was normal; that they had to reprogram the transmission and that the new programming would affect the mileage. They also gave me the line that the behavior was to insure the longevity of the transmission. They also did not write up a service ticket and are implying they would charge me $68 for a service call if they did. This just gets more frustrating. Minimally I need documentation of this issue, especially if it get worse in the future. Can I open a formal complaint with GM customer service?
 
Thanks for any assistance.

#486 of 602 Re: 2008 Transmission issue [vizar99] by gmcustsvc

Feb 14, 2013 (11:38 am)

Replying to: vizar99 (Feb 14, 2013 7:56 am)
Sure thing, vizar99! Please contact us via email at socialmediagm.com with your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far.
Sarah, GM Customer Service

#487 of 602 Same 2007 Acadia issues! by smanfred

Feb 16, 2013 (6:34 pm)

Had my 2007 Acadia at my local dealership on Monday for the headlamp recall and my check engine light was on. A call from the service department said the the purge valve was malfunctioning, the fuel injection system needed cleaning and it needed a tune up. The purge valve issue had been fixed by another mechanic, so I took it back to him for follow up. Fast forward to today...according to the diagnostic run by OnStar- the transmission has a serious malfunction! If the engine and transmission was checked on Monday, how did they miss a transmission issue!! Now I am stuck until Monday, maybe Tuesday because of Presidents Day before I can talk to anybody.

Messages Page 49 of 61

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