Last post on Nov 29, 2013 at 3:42 PM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, Transmission, SUV
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Dec 27, 2012 (3:54 pm)
I broke down on the side of the road this morning in my wife's 2008 GMC Acadia, and found out this afternoon that I have to replace the transmission. For the last year and a half or so, it has been in and out of the shop getting worked on. Luckily, I had a warranty so I didn't have to come out of pocket for much of it. But now that my warranty has expired, I will have to foot the bill for one of the most expensive parts in an automobile. This vehicle has been a thorn in my side with all the repairs needed. This is quite frustrating. I can't say that I will never buy another GM vehicle, as my friend has a Silverado, and it hasn't been anything but good to him, but I will shy away from GM vehicles, if at all possible.
#440 of 798 You think you got PROBLEM
Dec 27, 2012 (11:45 pm)
Well, you think you got problem. Read the Saturn Outlook section:
#515 of 515 2008 Saturn Outlook XR AWD / Trans problem by mngmcarowner Dec 27, 2012 (11:21 pm)
Well it is New Years, and it has been since Thanksgiving since my 2008 Saturn Outlook XR AWD brook down due to transmission problem. I got it fix and it cost me $3,000. That's my kids Christmas present rite there. It is sad that GM wouldn't care or do anything to help. My kids were sad because daddy have to spend $3,000 out of broke dad's pocket to get a GM vehicle fixed. My kids were sad because they did not get anything for Christmas. I had contacted GM by phones, emails, and letters. GM told me to go screw myself.
Well, GM could continue doing what they do best. Turn their back on all of us (GM vehicle owner) or they could start doing something rite now, or end up like TOYOTA.
TOYOTA: Lexus LS400 that, in six separate incidents, accelerated on its own and nearly caused several dangerous rear-end collisions.
2008 Saturn Outlook: Same thing happen to my 2008 Saturn Outlook and I call, email, and letter to GM and they told me is not there problem and not enough complaint out there.
Toyota: but with all the issues we've had with Toyota, I would have liked to see them step forward and do the right thing. So many of the letters we've received say, 'Sorry, it's not our fault, it's yours.' "
GM: Letter and phone call to me, " we are sorry to hear that you are having problem with your GM vehicle but we can't help you at this moment ".
Toyota: Payout from Lawsuite
GM: Payout from Lawsuite, WHEN? :
P.S. Don't bother calling, email, or send letter to GM. Because they will denied everything. Hack ya. I send letter to GM president since Thanksgiving and one of their customer service people call me and told me that GM can't help me or my families. My kids were crying because daddy can't buy them any Christmas gift. Oh GM told me to call Santa....hohoho
#441 of 798 Re: Unhappy with GMC [peevedgmcown1]
Dec 28, 2012 (6:01 am)
We're sorry to hear that the transmission went out on the Acadia, peevedgmcown1. Keep us posted on your progress with the dealership, and if you would like for us to check into anything further for you we can be contacted at socialmediagm.com (include your name, contact information, the last 8 of your VIN, and a brief summary).
Sarah, GM Customer Service
#442 of 798 Re: 2008 Acadia wave plates failure [gmdoesntc]
Dec 28, 2012 (8:42 am)
That is what my Acadia did. Would just rev and not move in any gear. If it was shut down for a short time, it would then go into gear for a short time when restarted. My son and I managed to get it back to where we were staying. It took several start, stops and pushing the Acadia to do it though.
UPDATE - Car is back and fixed! DeMontrond Buick GMC in Houston was AWESOME! Huge props! All was under warranty thank god.
The tech literally pulled, rebuilt and installed the tranny in a day an a half. We will see how the 767 mile trip goes today.
Here is what is on the paperwork: CAUSE - Wave plate came apart. K7407 3-5-reverse clutch plate replacement. They also replaced the valve housing.
GM Customer Service - HUGE thanks goes to Austin Herring who was our service adviser at DeMontrond Buick GMC in Houston. He was extremely helpful in getting the Acadia diagnosed and fixed in a very timely manner. He was in constant contact with updates and the dealership gave us a new loaner car with 500 miles on it. Job well done! A great news story for your company to be sure.
Due to this great effort, I am able to get back to Fort Leavenworth on time without extending my leave.
#443 of 798 Re: 2008 Acadia wave plates failure [sunbeamtiger]
Dec 28, 2012 (6:05 pm)
Home again. 767 miles covered with no issues.....well, other than the really crappy MPG (18). My Ford Fusion get 34 MPH HWY. My Tiger gets 17
Thanks again DeMontrond.
#444 of 798 GMC Suks the big one
Jan 02, 2013 (12:17 pm)
Funny how GM knows the many problems these vehicles have yet they stand idle until the government has to step in and make them take responsibility. Some things never change... this piss poor company will never learn.
#445 of 798 Re: 2008 Acadia wave plates failure [sunbeamtiger]
Jan 02, 2013 (2:46 pm)
GM is a joke. Wave plate went out on our 07 Acadia 3 months after the warranty went out 55 k on the car and GM was very sorry this happened to us. While fixing the tranny oh ya your water pump is out too and we are so sorry this happened as well. We stood behind GM when they went bankrupt but they won't stand behind us now. The dealer gave us a small break on the repairs but customer service from GM would not do a thing. Good luck to all of you, you're going to need it!
#446 of 798 2008 GMC Acadia Transmission Problem
Jan 14, 2013 (8:13 pm)
I purchased a used 2008 GMC Acadia on June 16, 2012. The warranty ran out last month, the beginning of December '12 when it rolled over 100,000 miles. When the vehicle had about 100,300 miles on it, I started thinking the transmission was shifting hard. Wouldn't you know it would wait until the warranty ran out on it? Now it has a little over 101,000 miles on it and there is definitely a huge problem. I've had it to two transmission shops and have done my share of checking up on it on the internet. It seems that GM knows that there was a huge problem with the 2007-2008 transmissions going out but to my knowledge they haven't implemented a recall to resolve the problem. I "was" sold on General Motors after owning a 2001 Tahoe which has 350,000+ miles on it and has never had anything done to it! When it came time for me to buy another vehicle this past June, I wouldn't even consider anything but General Motors. Now I'm starting to wonder if my decision was right! If it is a proven fact (and obviously based on all of the posts on every blog I've read) it is....GM could at least fix the problem with the transmission(s) on these faulty vehicles. I'm at the point now that if I could get rid of this vehicle I would but they wouldn't trade with me because I've only had the car 7 months and would be too far upside down in the debt if they had to repair the car!!! I can't afford to put $3000 or more into repairs and then trade! I have to admit, I've gone to other dealers to look at their vehicles. I don't know if I can still be convinced that GM is the best when I've only had this vehicle 7 months and it can't be driven unless I sink a wad into it so close to the end of the warranty!!!
#447 of 798 Re: 2008 GMC Acadia Transmission Problem [toolie]
Jan 15, 2013 (3:26 am)
GM is a joke... I too own a 2007 acadia and had the transmission go out on me as well and after 4000.00 later GM was so gracious to give me a 100.00 dollar letter of credit to use as I need to on oil changes or any other repairs.. Are you kidding me 100.00 does not even cut it.. I will never ever own another GM maufactured car ever again. GM knows there is a problem with all the 2007 -2008 transmissions but refuse to recall them so the customers just keep paying for their ignorant mistake of using a cheap part that they knew would end up failing..
GM should be sued by all of us that have been forced to pay for this transmission problem!!
Ohh it gets better the other day it was raining and the water was pouring through my back seat lights!! Literally pouring through them and all I could do was laugh thinking that GM is such a joke!! Good luck to you
#448 of 798 2008 Acadia Transmission Issue
Jan 15, 2013 (6:07 am)
My wife's came home on Saturday to tell me that the transmission won't shift and was lucky to get back home. I went out to check out the problem and discovered that the car also would not go into reverse. I have a OBD II reader and plugged it in for error codes. It reported a P0700 code transmission system failure. I checked the freeze frame codes and there was a code (don't have that number on hand) indicating that solenoid D was stuck. Well we made an appointment at the local dealer and I wasn't too worried thinking that it was still in warranty. When we dropped off the car yesterday, we were informed that the in service date was November of 07 therefore missing out on the warranty by a little over a month (just our luck). She doesn't even have 50,000 miles on the car. The dealer quickly indicated it would be $100.00 for a diagnoses. I can see that this is really going to hurt my pocket book when this is all over.
My question: after reading all these problems with the transmissions on these vehicles, if they have to rebuild it will they replace all the problem parts like the wave plate and other solenoids? Or will they just fix the immediate problem. Or will the just put in a rebuilt transmission? Regardless, who has a few grand lying arround....this is going to hurt my family big time!!