Last post on Dec 10, 2013 at 9:03 AM
You are in the GMC Acadia
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GMC Acadia, Transmission, SUV
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#144 of 801 Continued Transmission Problems with my Acadia
Apr 17, 2012 (6:03 am)
I have a 2008 Acadia with 88,000 miles. I had my first big issue with my transmission at about 60,000 miles. Thankfully the repairs were covered under the powertrain warranty. Last month, we were on the last leg of a return trip from spring break when the transmission started to fail again. We hobbled home but the car didn't make it all the way to the dealership and had to be towed. After having my car for 8 days and replacing all the faulty parts, I got my vehicle back. I noticed fairly soon that there were still issues. I took it back the next day and was told to give it 1000-1500 miles to "break in". About a week later, I was nearly stranded again with my daughter and three friends in the car when the transmission failed again. It was rainy, we were 20 miles from home, on a highway on-ramp on a rainy day in a not-so-great part of town. I thought we were going to have to be towed as the car would not get into gear. I managed to get the car going and to the dealership. They are now planning to replace the transmission with a GMC certified rebuilt transmission. Repairs have been covered and I have been provided loaner cars along the way but overall I'm very frustrated by the continued problems with the transmission and to see that this is a common problem with this model.
#145 of 801 Re: Continued Transmission Problems with my Acadia [gpettit]
Apr 17, 2012 (7:31 am)
I can understand why you are frustrated after reading through the different situations you described in your post. Please keep us posted on how the transmission work goes! If we can be of further assistance, don't hesitate to get in touch by sending an email to socialmediagm.com
GM Customer Service
#146 of 801 Re: Continued Transmission Problems with my Acadia [gmcustsvcsarah]
Apr 17, 2012 (10:28 am)
Sarah, would you kindly look into our 2008 Acadia problem its been more than 6 weeks since we originally took the car to the local agency in Saudi Arabia. I hope you can help me like you did with all the others.
I sent an email to the address you gave me last week but we are yet to be contacted with a solution.
#147 of 801 Re: Continued Transmission Problems with my Acadia [samiali]
Apr 20, 2012 (11:30 pm)
Just writing this to provide you with an update for all of you. on our sorry situation. After more than 5 weeks since the transmission went down we have decided to just throw the towel. We coughed out almost $3000 on the repair that that should have clearly been done on GM expense. I already posted an ad for the car as I have absolutely no indication that the transmission on our ’08 Acadia will simply not fail again s and I have no intention of ever dealing with these unprofessional people at our local Agency and GMArabia.
The car has documented, common and well-known transmission issues (as admitted by the UMA maintenance representative himself) but GM have done a REALLY GREAT job at running away from their responsibilities and screwing up the customer:
1. Not recalling the car despite the well known transmission problem. And in our region did not even offer any help at all unlike US customers.
2. Not providing ANY powertrain warranty in our region like everywhere else !!.
3. Refused to officially reply to all of our emails/letters, they just made some phone calls without any level of accountability of what they say to us no matter how silly, frustrating and incorrect it was.
4. Handing out some people that bought the car vouchers on new car purchases. They clearly knew they had a broken product.
5. The company seems to be following a policy to keep the customer the perpetual “run around” just to drive off Saudi customers that are asking for their rights.
Count yourselves lucky my disgruntled American friends as least you’re getting something. I have no intention of making problem drag on forever ill just sell the car ASAP and promise myself of never ever buying a GM.
#148 of 801 Re: Continued Transmission Problems with my Acadia [gpettit]
Apr 22, 2012 (1:46 pm)
my 2008 Acadia has 77,000 miles on it and I believe the transmission is starting to go, will I be covered under the GMC powertrain warranty?
#149 of 801 Re: Continued Transmission Problems with my Acadia [meds1]
Apr 22, 2012 (2:21 pm)
The GMC powertrain warranty is generally 5 years/100,000 miles, whichever comes first, and covers the following transmission components: case, all internal lubricated parts, torque converter, transfer case,
transmission/transaxle mounts, seals, and gaskets.
If we can look into specifics on your vehicle, please send an email to socialmediagm.com with the last 8 of your VIN and we would be happy to get you more information.
GM Customer Service
#150 of 801 2008 GMC Acadia - Transmission?
Apr 22, 2012 (4:41 pm)
Yesterday I am driving down the road, all of a sudden I hear a loud screeching noise and then I lose steering, acceleration, and brakes. Nice huh. I coast to nearest driveway, restart the car and drive it back home. I call OnStar to run a diagnostics test - nothing shows up, all clear. Today I pull the Acadia out of the garage to give her a wash and show some love. When I'm finished, I put the Acadia in reverse and again a loud screeching noise and then smoke begins billowing out from the hood. Not good. Call OnStar again to run diagnostics. Again, I'm in the clear - no issues. OK, so I have smoke coming from the hood and I'm OK? - got it. OnStar set up an appointment to have it towed to the dealership tomorrow morning. I stumbled on this forum and I'm glad I did. Thank you to all those who post. I'm taking over and unders for Transmission. Any takers??
Oh and this is all happening just a month and a half after the Acadia was in the shop for a week for all the other issues listed in this forum. Geesh. Really?
Has anyone with an Acadia been stopped at a stop light and then the Acadia starts chugging and you feel like you're riding a mechanical bull?
My Acadia is a 2008 SLE with 75,000 miles.
I will post a follow-up post fix.
#151 of 801 Re: Continued Transmission Problems with my Acadia [gmcustsvcsarah]
Apr 22, 2012 (6:39 pm)
are there any other issues with the transmission that the powertrain warranty doesn't cover?
#152 of 801 Re: Continued Transmission Problems with my Acadia [meds1]
Apr 23, 2012 (4:47 am)
The following components are excluded from powertrain coverage: transmission cooling lines, hoses, radiator, sensors, wiring and electrical connectors.
GM Customer Service