Last post on Oct 09, 2011 at 8:23 AM
You are in the BMW 5-Series
What is this discussion about?
BMW 5 Series, Performance Mods, Sedan
#5 of 75 Re: 2011 BMW 5 Series - Alignment Problems (pulling to right) [shipo]
Aug 24, 2010 (9:47 am)
Well, after loosing the transmission and that aggravation I have a hard time voting on keeping.
I posted my drift to the right issues on Bimmerfest and hoping a little cross talk will bring a solution. Mine is annoying and takes some JOY out of the drive. One 528 poster got a solution with tire rotation and alignment.
Others say a software fix. Seems a little sloppy to only have a 2,000 mile alignment warranty )true check your manual) and then have no fix.
I was hoping a central solution so I did not have to go in and hear about crown of road and all roads different etc. My 2007 328 was spot on for 36,000 miles with no alignment. In fact what happened to that kind of steering in this new 5 series? A great looker and interior but that steering really is like a Lexus.
Post your solutions and experiences please.
#6 of 75 Re: 2011 BMW 5 Series - Alignment Problems (pulling to right) [james27]
Aug 27, 2010 (8:24 pm)
NO I have had the same thing going on with my Car for two months as well. Glad to see it is not just me and that this is a BMW issue. Now I will make sure they get it fixed or they can take mine back as well.
#7 of 75 2011 535i sytemic allignment problem
Aug 28, 2010 (4:40 am)
As mentioned previously, the changes BMW made with the new 535i has resulted in several quality problems, notably front end alignment. They have dropped the ball in dealing with this initial factory defect...to the dismay of many who love the car,including me. The car has been returned to BMW!! To the blogger who advised me to "stick with it", he has no idea re the aggravation and turmoil suffered by me over the past 2 months, trying to get a "fix" on the car, with NO ACTION BY BMW.Return your car now if you can. Good Luck.
#8 of 75 Re: 2011 535i sytemic allignment problem [flame2]
Aug 28, 2010 (6:27 pm)
To Flame 1:
What process did you go through to return your car? I have contacted BMW USA with my concerns and requested to return my car - have heard NOTHING back. I am now researching the California Lemon Law as a back up plan.
I am very disappointed as I love my car...but the pulling to the right has gotten worse with only less than 1,000 miles on the car and $65K less in my bank account!
Please advise how you achieved returning car. Thank you in advance for any help you can provide.
#9 of 75 Re: 2011 BMW 5 Series - Alignment Problems (pulling to right) [wengel]
Aug 29, 2010 (3:35 pm)
Have you heard anything about the pulling to the right problem? I am about to pick up a 2011 528i in about 2 weeks and am concerned about this matter. With much thanks. JerryS
#10 of 75 Re: 2011 535i sytemic allignment problem [wengel]
Aug 29, 2010 (6:58 pm)
I followed my state's lemon law procedure, sent the appropriate form to BMW North America, certified/return receipt, and requested a refund. They finally called about 10 days later, asking if I would take another vehicle, but ultimately, after I threatened to have my attorney pursue the matter, they opted to refund my money. They sent the paperwork needed, I returned it and am waiting for their check. Obviously they have a problem with this beautiful car...too bad for me and others who were "strung along" for months with no credibility or action by BMW.
#11 of 75 Re: 2011 BMW 5 Series - Alignment Problems (pulling to right) [jerrysa1]
Aug 29, 2010 (7:01 pm)
This is a real problem for BMW. Suggest you test drive car before you accept it from dealer. If I had done this, it might have saved me a lot of aggravation, although dealer and BMW told me it was a" fixable software problem", and strung me along for 2 months without addressing problem. I returned the vehicle to them. Be careful!
#12 of 75 Re: 2011 BMW 5 Series - Alignment Problems (pulling to right) [flame2]
Aug 31, 2010 (7:59 am)
Good News!!! Well I took my BMW back to the dealership yesterday so that I could have the number of repairs required to begin the process to meet the Lemon Law. Ironically as I was driving back home in the loaner car BMW North American called me (I had placed 2 calls to them in the previous 2 weeks) and indicated they have a fix for the steering problem. They indicated that it is a software fix and a calibration to the steering column (not a major tear apart of the car - as I specifically asked this question). My car is currently having this done. When I pick the car up today or tomorrow I will update all with hopefully the successful outcome! I still plan to request some kind of compensation from BMW for the aggravation…not sure what this is yet, I will figure it out once I know the car is for sure fixed.
#13 of 75 the defect of the nevagation system on 2011 535i
Aug 31, 2010 (12:46 pm)
has anybody had the issue on 2011 5 series that when the audio is on, you can hardly hear the voice instruction of the nevagation? originally, the audio should be automatically dime down, but for the 2011, it won't!!!
we have been back to the dealer for several times, and they just can't fix it, and when the BMW north Amercian engeneer came, he simply said it is under acceptable range!!!
anybody has the same problem in this forum? How do you deal with it?
#14 of 75 Re: 2011 BMW 5 Series - Alignment Problems (pulling to right) [wengel]
Aug 31, 2010 (1:19 pm)
Well Good News just turned to BAD. So the software fix I think was bogus. They are now doing something with my struts (sp?) and switching my front tires around. They said if that doesn't work than they will try the software (if it really exists). This is beyond crazy and frustrating. Called BMW USA and again told them this was unacceptable - pending a call back from them.
With regards to the navigation…yes, I have this problem too. The voice is useless - but haven't had time to worries about it with the other things going on mechanically with the car.