Last post on Dec 04, 2013 at 12:12 PM
You are in the Nissan Rogue
What is this discussion about?
Nissan Rogue, Safe Driving, Auto Repair, Transmission, SUV
#208 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [erikb717]
Sep 18, 2013 (7:28 am)
Well...Another load of BS from a Nissan Dealer. First and Foremost, know that if you have a Rogue that gets a replacement transmission it is NOT a new tranny, but a rebuild. Learned that yesterday from a tech. So I took the car in yesterday, had a tech ride with me. When we got back he said he felt it needed a new tranny. Just got a call from the service manager who claims I need a new alternator (a 600 dollar repair) and need to have my rotors turns. My mechanic JUST looked at the rotors and said they were fine. They just don't want to put in a second tranny in 4 months. AS soon as I can, this Rogue is GONE. No more Nissans for me after 20 years of ownership.
#209 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [vabelleintn]
Sep 18, 2013 (7:10 am)
so wait, you're saying the replacement CVT that I got installed from the Nissan Dealership is a REBUILD?? like a refurb? It's not an actual New Nissan CVT ??
That would explain why this 2nd CVT vibrates A LOT MORE than the original CVT that was just replaced.
Does anyone else have proof of this? Please let me know. I am getting a call back from Corporate today at 4pm
#210 of 237 take the next step
Sep 18, 2013 (7:22 am)
You should report that dealer to Nissan USA. It is a very simple test to confirm the alternator works and that the rotors are fine.
Nissan USA has been reasonably accountable in my experience, they should know what their dealers are telling people.
#211 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [erikb717]
Sep 18, 2013 (7:26 am)
That is correct. The tech said when they do these replacements on Rogues they are sent factory rebuilt transmissions from Nissan, not brand new ones. Although according to the service manager they are just as good as brand new ones.
#212 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [vabelleintn]
by kyfdx@Edmunds HOST
Sep 18, 2013 (3:28 pm)
Where would you find a new transmission for a 5-6 year old car?
New transmission parts... but, no new transmissions... Every manufacturer rebuilds transmissions, once that model is no longer being produced..
#213 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [kyfdx@Edmunds]
Sep 18, 2013 (7:21 pm)
Thanks KYFDX, that makes sense....thanks for being a mod here, it really helps. i have a situation that i would like to get your advice on.
in your opinion, do you think they could have screwed up something with the install of the 2nd or rebuilt CVT ??
i had this 2008 Nissan Rogue SLAWD for 9 days before i took it into the dealership. the only concern i had was i had just bought it off someone and they only did oil changes and new air filters for 5 years. there was only 42,000 miles on it. i wanted to get it tuned up because of the history AND -- it was whistling on the highway at 50 60 70 mph when i hit the gas pedal, that is all. it wasn't vibrating or anything of the sort.
the dealership told me i needed new front and back brakes and new front and back rotors. also a new timing belt. and a 45K service. i didnt want to start off on the wrong foot with them, so I just ate the cost for $1688 in repairs. the dealership confirmed the whistling noise and told me about the 10 year or 120,000 mile CVT warranty and that i needed a new CVT, that there was a hole in the "fuel pump" of the CVT, so they were just going to replace the whole CVT.
so i get it back and the whistling on the highway is gone, no more... but as soon as i pulled out of the lot, from 5-35 mph 1000-2000 RPMs, the car vibrated like crazy. i took it back and the service manager and tech that worked on it went for a ride with me. they confirmed the new vibrations at the low speeds and then told me that was normal.... wait a minute... how is that normal when i had the car for 9 days and it did not vibrate whatsoever at all?? this was a non-issue before...
they since have called me back and said to come down and they reset the ECM in the engine and that that TCM was fine (i dont know what that is) and they stated that what i was sensing was "Fuel Economy Droning" which it explained was a groaning/gurgling noise when i pressed the accelerator. sure i heard the groaning "Fuel Economy Droning" but that wasn't what i was talking about -- i'm talking about the new vibrations they had caused by replacing the CVT -- i could care less about any low noise droning. they since have told me it is all normal, and there is nothing more they can do.
so i called Nissan Consumer Affairs and explained the situation. i have a "higher-up" from Nissan Consumer Affairs calling me back tomorrow.
how would you handle this situation? i am very new to cars, especially this CVT and the Nissan stuff, but honestly, there was no vibration whatsoever before, it is so evident now, that my wife doesn't even feel comfortable driving it. i bought it for her, especially because we have a 14-month old baby girl and my wife wanted a crossover.
i would really appreciate some feedback on this. i feel like i was taken advantage of at the dealership and i did all the repairs they suggested in good faith. i had no idea i would be facing this sort of problem. should i get a another CVT replacement? could it have been defectively manufactured or installed wrong at the dealership?
any advice on how to handle this would really help. i just have a pit in my stomach from the whole experience. i mean everyone at the dealership was nice, saying the same thing, had great customer service, but i felt it was some big cover-up or something... its just not making sense.
#214 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [erikb717]
by kyfdx@Edmunds HOST
Sep 19, 2013 (3:44 am)
I'm not much of a mechanic... but, I can answer your first question..
"in your opinion, do you think they could have screwed up something with the install of the 2nd or rebuilt CVT ?? "
Absolutely.. it's even possible the rebuilt unit has issues.. Hopefully Nissan Consumer Affairs can help you out... Good luck with it..
#215 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [kyfdx@Edmunds]
Sep 19, 2013 (6:01 am)
Thanks Man! that will help in conversation with Corporate today
#216 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [erikb717]
Sep 23, 2013 (11:41 am)
so now Nissan Consumer Affairs is making me bring my 2008 Rogue to another Dealership's Service Manager for a test ride to confirm this shaking in my CVT is not normal.
well -- another service manager told me it was completely normal (see above) and that it was just Fuel Economy Droning -- not true.
i feel like im going up against the world with this! its crazy. i had the car for 9 days -- no shaking or vibration at all ---- just whistling with acceleration, now i get it back from the one dealership, all the sudden i have a vibration problem from 5-35 mph.
i need to have their Service Manager confirm that diagnostically it has a problem, THEN Consumer Affairs will make the original dealership put in another replacement CVT??
how do i get around this?? they are just going to lie at the 2nd dealership's service dept?? how would their diagnostics be any different than the 1st dealership?
is there any way to make consumer affairs give me a new CVT?? it is under warranty for the 10 year - 120,000 mile transmission. i know its the CVT, i got a bum one and its been vibrating since they put it in 2 weeks ago, the orignal CVT never did this ...
any ideas or thoughts?? thanks.
#217 of 237 Re: Can someone help me - 2008 Rogue SAWDL --- VIBRATIONS [erikb717]
Sep 24, 2013 (10:47 am)
Good luck to you. After my dealer refused to replacement the replacement transmission, claiming instead I had rotor problems and a bad alternator; I took the car to two independent mechanics. Both of which I have used before and both of which stood to make money on replacing the rotors or the alternator had they been in bad shape. They BOTH said there is nothing wrong with my alternator and that my rotors have no hot spots and don't need to be turned. They both agreed my car has terrible vibrations and neither one of them could point to anything that may be causing the problem. This ALL started within 2 weeks of getting the new transmission. I am in the process of getting written statement from both independent mechanics and I will then be calling Nissan Consumer Affairs to open a case against the dealer.