Last post on Nov 15, 2013 at 5:17 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, Audio, Auto Repair, SUV
#85 of 123 Re: And the Saga Continues [holdn5]
Nov 14, 2011 (5:53 am)
So this will be my last post on this thread, I wanted to update to let you all know what the final outcome was because quite frankly, I'm done being upset over the situation.
We ended up paying $550ish to have the heater core replaced and that was with GM discount and the dealer taking some additional money off.
After getting a follow up email from "Christina" the GM rep from this site, I was put in contact with another GM customer service rep that looked futher into our case. Her "research" results were as follows:
- The engine was replaced because it was a prodcution flaw and only for that reason.
- Any work that a GM dealer did on the vehicle up until now was "good willed," which I find funny because it was all done while under warranty, thus nothing was GOOD WILLED. GM owed that to us.
- She was extremely sorry that the first dearler that we took the vehicle to didn't "dig deep enough" to uncover the problem while it was under warranty, but that's not GM's fault, thus they won't cover any additional costs for replacing the heater core.
I do want to point out that the last dealer and service manager that we dealt with was fabulous and if we were going to purchase another GM vehicle, it would definitely be from him.
That being said, when driving this weekend it was warmer out and I was hot so I turned on the air and guess what........IT DOESN'T WORK.
GM can kiss my backside and can kiss the $30-35K that we're planning to spend on purchasing a new vehicle in the next six months good bye.
As I've said in previous posts, we've always been GM people and have owned multiple GM vehicles, but after being treated the way we have with this vehicle, I'm done and if I'm done, then my husband is done as well and I can guarantee that!
#86 of 123 Help I'm locked out!
Dec 29, 2011 (2:33 pm)
My 05 Equinox just locked itself!!! With the key inside! Any ideas how do get in??? I have a spare ignition key but no "opener" I'd be greatful for any ideas! Thanks!
#87 of 123 Re: Help I'm locked out! [annebriggs]
Dec 29, 2011 (2:57 pm)
call a locksmith and get the door opened. Make sure he checks the key (the ignition key will work in the door, as long as it hasn't corroded, which it likely has). Once he gets it working again, use that key every week at least once to keep the lock functional.
#88 of 123 2005 Equinox...Junker at 70,000
Jan 22, 2012 (8:32 pm)
Bought my Great American Chevrolet Equinox ,Great car body.. it had 50,000 miles ran great looked nice with the exception of the paint coming off the consule, at 53,000 troubles started..smell of antifreeze in car, oily film on windshield(heater coil) Vibrations in front end (break roters and calipers) car over heating (miss diagnosed by dealer as bad thermostat even though I asked a check of head gasket) (resurfaced heads and replaced head gaskets) now transmission clunks when starting to drive. What did the dealership say when I asked them if they had any of these troubles ..Oh no! these problems are unique to my car. When I mentioned this site..oh their just a few people that would complain even if the lighter not working was the problem.....Offer to help with costs, none coming..Did I mention I never go more than 10 miles over the speed limit? Chevrolet Representitives Have no more integrity than Ford or Congress ..I have the feeling I live in a mushroom house...
#89 of 123 Re: 2005 Equinox...Junker at 70,000 [crestlyn]
Jan 23, 2012 (11:04 am)
i know how you feel , as i said many times on this site, it;s in the dexcool they use as a coolant, and it puts cracks in the block, and heads, and since this car was made when the government did there buy outs, gm does not have to do a recall, or say anything. it will cost alot to fix, and if you do trade it in on something else, i did , i;am now will own onlt toyota..
#91 of 123 2005 Equinox stalls at idle and on the road
Mar 06, 2012 (5:29 pm)
Engine stalls when at a stop sign and going down the road at 55, the check engine lt. comes on and it takes 3 or 4 tries cranking it over for it to start and when it does start the check eng. lt. isn't on. I brought in a chev. dealer and they couldn't find any thing wrong because the check engine lt. wasn't on and no codes showed up. I brought it to a different mechanic and he said the same thing accept he cleaned the throttle body. There is 60,000 miles on the ......
#92 of 123 Re: 2005 Equinox stalls at idle and on the road [jsaari]
Mar 07, 2012 (9:11 am)
I'm sorry to hear that your Equinox stalled on you. Has this happened again? There are times when our dealerships need to be able to duplicate the problem in order to diagnose.
GM Customer Service
#93 of 123 Re: 2005 Equinox stalls at idle and on the road [jsaari]
Mar 07, 2012 (10:00 am)
I am having a similar problem!! Except, luckily for me, the car doesn't stall while driving (knock on wood). It just doesn't seem to catch when turning the key to start it. I have to give it gas to get it to start properly. Otherwise when I turn the key it just stalls. My check engine light came on as well and when I took it to get inspected - same thing about no codes! He put in some injector fluid but the problem has continued... I wish I knew what it was and how it could be fixed? Let me know if you find out anything about what is the cause of this problem.
#94 of 123 Re: 2005 Equinox stalls at idle and on the road [gmcustsvcsarah]
Mar 07, 2012 (11:20 am)
Yes it has almost every time I drive it, if the dealer needs to duplicate the problem who is going to pay for 1,2,or 3 hours labor it takes theme to do this?