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How to file a complaint for Equinox or all car problems

8 messages,  Last post on Apr 29, 2012 at 4:57 PM

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What is this discussion about? Chevrolet Equinox

Messages Page 2 of 2

#5 of 8 Re: How to file a complaint for Equinox or all car problems [gmcustsvc] by bengoldsmith

Nov 29, 2011 (8:44 pm)

Replying to: gmcustsvc (Nov 22, 2011 10:00 am)
Christina I have had nothing but troubles with my 2011 2LT
Hard shifting
Stalling
Bad Milage
Has been in the dealership at least 8 times And is in now.
for the same things.
Called Gm got it eskaalated but havent herd anything.
 
BG

#6 of 8 Equinox Recall #11195B by firstnox

Nov 30, 2011 (4:17 pm)

I took my NEW Equinox to the dealer upon receiving the recall notice - 11195B - Product Emission - Reprogram Engine Control. Evidently, with 4,000 miles on the car, the damage had been done. The recall reached me too late. The car has been at the dealer becuase the timing chain and gears were damaged (destroyed) and the cam shaft has been damaged. While repairing, the dealer also found other "Recall related issues". They are not sure when the repair will be completed.
I am concerned for several reasons: First, the car is only 4 months old, second, will these repairs compromise the engines performance and reliability, and third, why am I the consumer notifying the Chevy Customer Service center of the problem? Is this not the responsibility of the dealer?
I am not happy - are there others with this issue? What are you doing about it?

#7 of 8 Equinox is JUNK! by equity_owner

Dec 22, 2011 (1:32 pm)

This car is nothing more than JUNK! I have a 2011. Three times of the engine light coming on, and I have a very sour taste for this car. The dealership actually blamed me by telling me "You didn't check and fill up the oil when you got gas" - HUH? In the five or so new cars I have owned, I have NEVER had to put oil in a brand new car. I was livid! I filed with BBB and gave up.... it is not worth the hassle. The car continues to sputter and buck everytime I start it up. I am awaiting the next time the engine light comes on (the 4th time).
 
I am chalking it up to experience - Don't EVER buy a CHEVY!.............
 
Liked my KIA much much better.... but, wanted to buy American.

#8 of 8 2012 Equinox LT2 RUSTING only 2Weeks Old! by skyetx

Apr 29, 2012 (4:57 pm)

Just brought the New LT2 home April 13,2012 and kept in nice cozy garage. I happen to see a spiderweb across my tailpipe.
I bent down to brush it away and noticed RUST ALL OVER the arms fixed to the exhaust on both sides of muffler. Even the screws used to attach the arms of tailpipes to muffler are rusted--screwhead and all. I have photos and will be contacting the dealer and Chevy.
Am i just being uninformed or lacking knowledge but this Cannot be Normal!
I know eventually metal does rust-especially the undercarriage of a vehicle but REALLY...at 2 weeks old?? And i am not in an area that runs damp or salty that would promote such damage.
Anyone else having Rusting problems with Brand New 2012 Equinox LT2?

Messages Page 2 of 2

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