Last post on Sep 06, 2011 at 10:39 AM
You are in the Toyota Sienna
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Toyota Sienna, Auto Repair, Brakes, Electrical, Van
#29 of 31 2011 Problems solved in 2012?
Sep 02, 2011 (1:22 pm)
We are considering the new Sienna to replace an 04 Ody, however we're nervous to buy based upon the problems we see people listing.
I emailed a dealer this morning that we've been working with to get his opinion re: water leaks, tailgate issues, sliding door issues and seat rattling. His response was:
"all the problems have been corrected on any 2011 vans we have had less than 90 days which is all of our instock vehicles. New parts have been installed to correct these problems on all of the 2011 and any 2012 models that will be coming."
Anyone think there's truth to this statement? Says the info. came directly from the service manager.
#30 of 31 Re: 2011 Problems solved in 2012? [kacm]
Sep 06, 2011 (10:16 am)
New parts, what new parts? I think he's just saying whatever he thinks will get you to come in. Doesn't seem honest at all.
Ask him for a parts list with part numbers, he'll trip over himself coming up with bogus excuses.
I'd find another dealer.
PS Stay away from the problems threads if you're shopping, people come here to complain, so even reliable cars seem like nightmares. Search the Dodge or Honda transmission problems threads, you'll come running back to Toyota.
#31 of 31 Re: 2011 Problems solved in 2012? [kacm]
Sep 06, 2011 (10:39 am)
Are you absolutely sold on buying new? We went shopping for a 2011 Sienna LE to replace our '02 Honda Odyssey EX. The Honda was a rock solid vehicle - 9+ years old with nearly 140k miles on her.
We were most unimpressed by the new Sienna. So much so that when my wife complained about the things she didn't like on the 2011 but loved on the 2002, the salesman took us around back to see a 2008 (last generation Sienna) in for reconditioning. We didn't buy that one, but ended up buying a similar Certified PreOwned 2008 from another dealership. It drives like new, is fully warranted, and cost about $12k less. Most important, my wife is happy!
The new Sienna certainly got off to a rough start. You might not remember the issues that the 1999-2000 Odyssey had, but by 2002-2004 it was a great van with literally hundreds of redesigned parts. I'm sure that the Sienna will get there also. Old saying - NEVER BUY REV 1.0 OF ANYTHING!!!!