Last post on May 31, 2013 at 11:15 AM
You are in the Nissan Quest
What is this discussion about?
Nissan Quest, Honda Odyssey, Toyota Sienna, Car Comparisons, Van
#93 of 112 Re: Nissan Quest 2011 Stalls [dandupont]
Mar 04, 2012 (6:05 am)
It appears the NHTSA has listened to everyone's complaints regarding fuel tank issues. They say the problem is due to software programming. This makes sense after reading about reviewers who were still having fuel problems after the fuel tank was "fixed".
I've been looking at buying the 2012 Quest and was going to take the plunge until I starting reading all of the reviews about gas problem. That was going to be a deal breaker for me.
Nissan must have noticed a major decline in sales because they have some screaming deals right now (That's why i figured something must be wrong as this is too good to be true). $2750 cash back plus $2100 towards dvd player (SL model only for dvd credit) along with the ability to buy at invoice.
Ive pasted the recal from the NHTSA below:
Vehicle Make / Model: Model Year(s): NISSAN / QUEST 2011-2012
Manufacturer: NISSAN NORTH AMERICA, INC. Mfr's Report Date: FEB 28, 2012
NHTSA CAMPAIGN ID Number:12V076000 N/A
NHTSA Action Number:N/A Component:ELECTRICAL SYSTEM: SOFTWARE
Potential Number of Units Affected:23,531
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MID MARCH 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
#94 of 112 Re: For those with stalling problems... [bnels02066]
Mar 05, 2012 (9:06 am)
The car is going back in for software upgrade as soon as it is available to the dealer, as all previous work on the vehicle has failed to rectify the problem.
Now I'm wondering how this will affect fuel economy on the vehicle, as it will seemingly be reprogrammed to "get more gas" at those low RPM acceleration points. A recent road trip which was about 2/3rds highway driving yielded about 19mpg. A pretty far cry from the 24 highway mpg on the sticker. I don't anticipate this reprogramming will improve this numbers, but who knows?
#95 of 112 Re: For those with stalling problems... [bnels02066]
Mar 25, 2012 (5:25 am)
Did you end getting your van reprogrammed? How is the fuel economy?
#96 of 112 Re: For those with stalling problems... [zzbaron]
Mar 25, 2012 (6:06 am)
went to dealer for reprogramming, only to be told that the vehicle's VIN # was not in the Nissan database yet, so we have to wait until that happens for them to be able to do the reprogramming.
This has been very poorly handled by Nissan all around.
#97 of 112 Re: For those with stalling problems... [bnels02066]
Mar 27, 2012 (8:26 pm)
Well I completed the Nissan consumer satisfaction survey on March 12. At the end of the survey was a message reply box that was provided so that I could elaborate on the stalling-fuel tank replacement-shiminstallation ordeal. My concern must have been worded a little too strongly because I haven't heard a word back from them even though they asked for my e-mail addresss and telephone number if I desired a follow-up communication from Nissan. I must be only one in a LONG list of unhappy Nissan owners.
I really did expect more from Nissan than what I see is being exemplified from all the negative posts on this stalling issue. Honda and Toyota I'm sure are enjoying the heck out of this. Way to go NISSAN!
#98 of 112 Re: For those with stalling problems... [torqholic]
Mar 28, 2012 (4:02 am)
No unfortunately last night we found out that the TSB did NOT fix the problem as my wife went to a meeting last night at someone's house and parked on the street with the nose pointing down with the gas low but the warning light hadn't come on yet. She had to roll it down to the bottom of the hill before it would start. It goes in for the recall to have the re-programming tomorrow morning. I really hope that fixes this problem.
#99 of 112 Re: For those with stalling problems... [cbeers77]
Mar 28, 2012 (7:01 am)
wow...sounds annoying; and dangerous...did you (she) have boost to the brakes and steering?
#100 of 112 My recall was done prior to delivery.
Mar 28, 2012 (10:06 am)
We just got the 2012 SL with Entertainment, Sunroof and Bose last Saturday. Just saw this post and called Nissan. They said the recall was completed prior to delivery.
Is there a Quest forum somewhere at all beside this one? http://www.nissanforums.com/ doesn't have one for Quest
#101 of 112 Re: My recall was done prior to delivery. [raq_sv]
Mar 28, 2012 (8:34 pm)
Congrats (I hope).
Not certain of other forums...did you get in on the $4,850 deal? Was that amount off of MSRP or TMV?
#102 of 112 Re: My recall was done prior to delivery. [ivan_99]
Mar 29, 2012 (12:13 pm)
Yea, only SL trim has the extra $2100 incentive from Nissan. On top of that, we got $3300 discount from the dealer. All prices are from MSRP.
We just can't see paying $6-7K extra on the LE trim for Nav, Blind Spot Monitor, Auto folding 3rd row seats, HID, auto tilt mirrors, memory seats, and power passenger seat . I am installing HID myself this weekend for 100 bucks and Blind Spot Mirror for 6 bucks. I have my Garmin and I can live without the rest.