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2011 Nissan Quest

111 messages,  Last post on Apr 23, 2012 at 12:00 PM

You are in the Nissan Quest Forum.

What is this discussion about? Nissan Quest, Honda Odyssey, Toyota Sienna, Car Comparisons, Van

Messages Page 10 of 11

#91 of 111 Re: 2011 Nissan Quest Won't Start [drhorning] by akaiser

Feb 23, 2012 (8:09 pm)

Replying to: drhorning (Jan 14, 2012 8:44 pm)
My quest is also stalling when going down hills. I has stalled when console states 68 miles to empty and many times below that. Stalling I'd really not the correct word because it literally turns off and I have to restart van. It has done this on the highway, middle of the road, at stop lights, stop signs and sitting in park on my driveway. I have taken it to the dealer multiple times and they will not help me. I am frustrated and concerned for my safety. I have to make sure I am never below half a tank of gas. I only have around 7,000 miles on the van and do not know what to do. If anyone can advise me on how to get help please reply.

#92 of 111 Nissan Quest 2011 Stalls by dandupont

Feb 23, 2012 (11:18 pm)

This is an extremely unsafe and very dangerous problem that can cause severe accidents and death or serious injury in the event of a crash.
 
I bought a Nisan Quest SL in November 2011. Back in December 2011 while having a little bit less than a quarter tank of gasoline I made a left turn to get into incoming traffic and the vehicle stalled right on the traffic lane, fortunately there were not any cars close to my vehicle. Initially I thought it had been an isolated event, but my wife commented that the same thing had happened to her. This weekend while driving down hill and entering an intersection the vehicle stalled again (I was going straight, without turning) and the car behind was barely able to stop when I lost speed, they almost hit us!!. From the events explained above I assume the fuel injection is failing due to the low quantity of gas in the tank and/or the turning and/or driving down hill may be contributing due to the uneven flow of gasoline. Again this is an extremely dangerous condition that may cause severe accidents. Please submit a complaint to the NHTSA so it can be recalled and Nissan can fix it (https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml)

#93 of 111 Re: Nissan Quest 2011 Stalls [dandupont] by zzbaron

Mar 04, 2012 (7:05 am)

Replying to: dandupont (Feb 23, 2012 11:18 pm)
It appears the NHTSA has listened to everyone's complaints regarding fuel tank issues. They say the problem is due to software programming. This makes sense after reading about reviewers who were still having fuel problems after the fuel tank was "fixed".
 
I've been looking at buying the 2012 Quest and was going to take the plunge until I starting reading all of the reviews about gas problem. That was going to be a deal breaker for me.
 
Nissan must have noticed a major decline in sales because they have some screaming deals right now (That's why i figured something must be wrong as this is too good to be true). $2750 cash back plus $2100 towards dvd player (SL model only for dvd credit) along with the ability to buy at invoice.
 
Ive pasted the recal from the NHTSA below:
 
Vehicle Make / Model: Model Year(s): NISSAN / QUEST 2011-2012
 
Manufacturer: NISSAN NORTH AMERICA, INC. Mfr's Report Date: FEB 28, 2012
 
NHTSA CAMPAIGN ID Number:12V076000 N/A
 
NHTSA Action Number:N/A Component:ELECTRICAL SYSTEM: SOFTWARE
 
Potential Number of Units Affected:23,531
 
Summary:
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
 
Consequence:
VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
 
Remedy:
NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MID MARCH 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
 
Notes:
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

#94 of 111 Re: For those with stalling problems... [bnels02066] by bnels02066

Mar 05, 2012 (10:06 am)

Replying to: bnels02066 (Feb 17, 2012 12:44 pm)
The car is going back in for software upgrade as soon as it is available to the dealer, as all previous work on the vehicle has failed to rectify the problem.
 
Now I'm wondering how this will affect fuel economy on the vehicle, as it will seemingly be reprogrammed to "get more gas" at those low RPM acceleration points. A recent road trip which was about 2/3rds highway driving yielded about 19mpg. A pretty far cry from the 24 highway mpg on the sticker. I don't anticipate this reprogramming will improve this numbers, but who knows?

#95 of 111 Re: For those with stalling problems... [bnels02066] by zzbaron

Mar 25, 2012 (6:25 am)

Replying to: bnels02066 (Mar 05, 2012 10:06 am)
Did you end getting your van reprogrammed? How is the fuel economy?

#96 of 111 Re: For those with stalling problems... [zzbaron] by bnels02066

Mar 25, 2012 (7:06 am)

Replying to: zzbaron (Mar 25, 2012 6:25 am)
went to dealer for reprogramming, only to be told that the vehicle's VIN # was not in the Nissan database yet, so we have to wait until that happens for them to be able to do the reprogramming.
 
This has been very poorly handled by Nissan all around.

#97 of 111 Re: For those with stalling problems... [bnels02066] by maui77

Mar 27, 2012 (9:26 pm)

Replying to: bnels02066 (Mar 25, 2012 7:06 am)
Well I completed the Nissan consumer satisfaction survey on March 12. At the end of the survey was a message reply box that was provided so that I could elaborate on the stalling-fuel tank replacement-shiminstallation ordeal. My concern must have been worded a little too strongly because I haven't heard a word back from them even though they asked for my e-mail addresss and telephone number if I desired a follow-up communication from Nissan. I must be only one in a LONG list of unhappy Nissan owners.
I really did expect more from Nissan than what I see is being exemplified from all the negative posts on this stalling issue. Honda and Toyota I'm sure are enjoying the heck out of this. Way to go NISSAN!

#98 of 111 Re: For those with stalling problems... [torqholic] by cbeers77

Mar 28, 2012 (5:02 am)

Replying to: torqholic (Feb 13, 2012 11:58 pm)
Hi torqholic,
 
No unfortunately last night we found out that the TSB did NOT fix the problem as my wife went to a meeting last night at someone's house and parked on the street with the nose pointing down with the gas low but the warning light hadn't come on yet. She had to roll it down to the bottom of the hill before it would start. It goes in for the recall to have the re-programming tomorrow morning. I really hope that fixes this problem.

#99 of 111 Re: For those with stalling problems... [cbeers77] by ivan_99

Mar 28, 2012 (8:01 am)

Replying to: cbeers77 (Mar 28, 2012 5:02 am)
wow...sounds annoying; and dangerous...did you (she) have boost to the brakes and steering?

#100 of 111 My recall was done prior to delivery. by raq_sv

Mar 28, 2012 (11:06 am)

We just got the 2012 SL with Entertainment, Sunroof and Bose last Saturday. Just saw this post and called Nissan. They said the recall was completed prior to delivery.
 
Is there a Quest forum somewhere at all beside this one? http://www.nissanforums.com/ doesn't have one for Quest

Messages Page 10 of 11

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