Last post on May 31, 2013 at 11:15 AM
You are in the Nissan Quest
What is this discussion about?
Nissan Quest, Honda Odyssey, Toyota Sienna, Car Comparisons, Van
#85 of 112 Re: 2011 Nissan Quest Won't Start [wdhayden2]
Dec 16, 2011 (7:21 am)
Well, in my case the engine stalled because fuel wasn't being sucked into the injectors. If you haven't already done so, PLEASE have the dealer repair your vehicle based on a technical service bulletin that came out in July about hard starts when on a slope. There is a design problem with the gas tanks not being able to pick up fuel when there is a low amount of gas in the tank. The bulletin indicates to replace the gas tank. The dealer said the new tank seems to have more forward running tubes and they also install shims. I reported this as a safety issue to the NHTSA and they called me back yesterday to get more details. They are looking into this problem because while the bulletin indicates hard starts on slopes, it turns out the issue can also happen while the vehicle is being driven (what happened in my case). Again, I don't know if this is the culprit affecting you, but it is worth a try.
#86 of 112 Re: 2011 Nissan Quest Won't Start [wdhayden2]
Dec 16, 2011 (9:37 am)
This is the start button...and not a key, correct?
It sounds like the sensor that makes sure it's in Park may not be working. It looks like when you hit the button its going right to accessory mode...like when you don't have your foot on the brake (I don't have a Quest...just going on what other cars do).
I'm not certain about the Quest...but some cars require just a TAP of the start button -- like ringing a door bell. Some require you hold the button till the engine starts. Are you doing it the proper way?
I like how they keep blaming you...humorous...from a distance anyway
#87 of 112 Re: 2011 Nissan Quest Won't Start [cbeers77]
Jan 14, 2012 (7:44 pm)
Our van also stalled out while driving down our hill. We took our van in just before Thanksgiving and didn't get it back for about 4 weeks(just before christmas0 while the dealership waited for parts. They changed the fuel tank too. Even after that my wife had 1/4 tank of gas on the 30th of Dec. it stalled on her again. It is back in the shop again I'm not going to risk my childrens lives driving in this van. Dont get me wrong I love every thing else about this van our last was and 08 quest .
#88 of 112 For those with stalling problems...
Feb 13, 2012 (10:58 pm)
So I purchased my new 2011 Kleenex box, err Quest, tonight. In seriousness, For those with stalling problems, has the TSB(NTB-11-068) solve the issue? Since no one else complained in a month, it's all good? Also, does anyone know if dealers will apply the TSB without reported problem?
cbeers77, has the dealer fix your problem? If so, did they fix anything else other than the TSB?
#89 of 112 Re: For those with stalling problems... [torqholic]
Feb 17, 2012 (11:44 am)
I'm still dealing with this issue on my 2011 Quest after bringing it in for repair earlier this week, and am losing patience rapidly. Had it into the dealer on Tuesday (2/14) for new tank, shims, etc, per the TSB repair. Car went in for repair with 1/2 tank of gas, and so by today it was ready to be filled. My wife was driving, and noticed that the gas light came on with the computer telling her she had roughly 40 miles to empty. Within about 5 minutes time the car stalled at an intersection. She was able to restart it and drove it to the nearest gas station. The car took just under 17 gallons of gas, meaning there were still 3+ gallons in the tank when it stalled out. To boot, upon getting home a few minutes later she noticed a strong smell of gas both inside and outside the vehicle. It's going back to the dealer on Monday. Really starting to wonder if this gas tank issue is a fatal flaw with this vehicle - we've been otherwise happy with the car (other than the $300+ cost of replacing one of the Toyo tires which had a nail puncture near the sidewall).
#90 of 112 nissan quest just shuts off
Feb 22, 2012 (9:21 pm)
okay i'm reading a few posts about similar issues other people have had. What have the dealerships done to resolve these issues other than replacing the gas tank?
#91 of 112 Re: 2011 Nissan Quest Won't Start [drhorning]
Feb 23, 2012 (7:09 pm)
My quest is also stalling when going down hills. I has stalled when console states 68 miles to empty and many times below that. Stalling I'd really not the correct word because it literally turns off and I have to restart van. It has done this on the highway, middle of the road, at stop lights, stop signs and sitting in park on my driveway. I have taken it to the dealer multiple times and they will not help me. I am frustrated and concerned for my safety. I have to make sure I am never below half a tank of gas. I only have around 7,000 miles on the van and do not know what to do. If anyone can advise me on how to get help please reply.
#92 of 112 Nissan Quest 2011 Stalls
Feb 23, 2012 (10:18 pm)
This is an extremely unsafe and very dangerous problem that can cause severe accidents and death or serious injury in the event of a crash.
I bought a Nisan Quest SL in November 2011. Back in December 2011 while having a little bit less than a quarter tank of gasoline I made a left turn to get into incoming traffic and the vehicle stalled right on the traffic lane, fortunately there were not any cars close to my vehicle. Initially I thought it had been an isolated event, but my wife commented that the same thing had happened to her. This weekend while driving down hill and entering an intersection the vehicle stalled again (I was going straight, without turning) and the car behind was barely able to stop when I lost speed, they almost hit us!!. From the events explained above I assume the fuel injection is failing due to the low quantity of gas in the tank and/or the turning and/or driving down hill may be contributing due to the uneven flow of gasoline. Again this is an extremely dangerous condition that may cause severe accidents. Please submit a complaint to the NHTSA so it can be recalled and Nissan can fix it (https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml)
#93 of 112 Re: Nissan Quest 2011 Stalls [dandupont]
Mar 04, 2012 (6:05 am)
It appears the NHTSA has listened to everyone's complaints regarding fuel tank issues. They say the problem is due to software programming. This makes sense after reading about reviewers who were still having fuel problems after the fuel tank was "fixed".
I've been looking at buying the 2012 Quest and was going to take the plunge until I starting reading all of the reviews about gas problem. That was going to be a deal breaker for me.
Nissan must have noticed a major decline in sales because they have some screaming deals right now (That's why i figured something must be wrong as this is too good to be true). $2750 cash back plus $2100 towards dvd player (SL model only for dvd credit) along with the ability to buy at invoice.
Ive pasted the recal from the NHTSA below:
Vehicle Make / Model: Model Year(s): NISSAN / QUEST 2011-2012
Manufacturer: NISSAN NORTH AMERICA, INC. Mfr's Report Date: FEB 28, 2012
NHTSA CAMPAIGN ID Number:12V076000 N/A
NHTSA Action Number:N/A Component:ELECTRICAL SYSTEM: SOFTWARE
Potential Number of Units Affected:23,531
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MID MARCH 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
#94 of 112 Re: For those with stalling problems... [bnels02066]
Mar 05, 2012 (9:06 am)
The car is going back in for software upgrade as soon as it is available to the dealer, as all previous work on the vehicle has failed to rectify the problem.
Now I'm wondering how this will affect fuel economy on the vehicle, as it will seemingly be reprogrammed to "get more gas" at those low RPM acceleration points. A recent road trip which was about 2/3rds highway driving yielded about 19mpg. A pretty far cry from the 24 highway mpg on the sticker. I don't anticipate this reprogramming will improve this numbers, but who knows?