Last post on May 31, 2013 at 12:15 PM
You are in the Nissan Quest
What is this discussion about?
Nissan Quest, Honda Odyssey, Toyota Sienna, Car Comparisons, Van
#83 of 112 Re: 2011 Quest Jump Start? [maui77]
Dec 04, 2011 (3:26 pm)
I had a similar experience with the low gas start issue, but my situation was much more concerning. I have a 2011 Nissan Quest with about 4000 miles on it. I was on the highway today and running low on fuel (the hazard LED came on and the dot matrix display indicated I had about 58 miles left), so I kept going, but about 10 minutes later, I checked and the range indicator had just dashes (------ blinking), so I decided to keep my eyes peeled for the next exit to get gas. Suddenly not a minute later I heard a click and the vehicle started slowing down. I couldn't accelerate at all so I put on my four-way flashers and tried to make my way to the side of the road. As I was slowing down, I could hear the vehicle constantly trying to restart the engine. When I finally rolled to a stop in the breakdown lane, I pushed the Start button thinking I would shut off the vehicle fully, but I forgot I had the brake pedal depressed, but oddly enough the engine started and stayed running. I thought it just ran completely out of gas and wasn't going to start again. Looking puzzled, I was lucky to have pulled over with the off ramp right in front of me. I stopped at the gas station at the end of the ramp and fueled up. I don't recall being on a slope at all. Also, I put 17 gallons into the tank but the tank holds 20, so was I really out of gas? No check engine or any other diagnostic light came on so my only conclusion is what people have been talking about here. After filling up we got home just fine with no incident. This scared the hell out of me because I almost didn't get my car over to the side of the road and I had my pregnant wife and child with me. The middle of the highway is definitely not the place to be when a vehicle dies. I'll be calling my dealer in the morning (it's Sunday night now) and I will reference this bulletin.
#84 of 112 2011 Nissan Quest Won't Start
Dec 16, 2011 (8:07 am)
Bought it in August 2011, almost 8000 miles on it now.
Occasionally it has a rough start, cranks, but won't turnover. On Monday, at 7,700 miles, my wife drove 45 miles, stopped for 20 minutes, drove another 5 miles, stopped for 10 minutes, and then the Quest would not start. All the lights came on, radio worked, and it just cranked.
I was a long way away, so we called roadside assistance. They came, hooked up the jumper cables, and it started right up. We took it directly to Nissan for the 7,500 oil change and for them to look at it. They blamed us for keeping it in accessory mode (which there is no way possible that she did and even if she did, the battery should last more than 10-20 minutes on accessory).
This morning, same thing happened and I was here to witness it. Lights came on, radio worked, etc. I jump start probably 20-30 cars a years for my job, so I think I have a good idea what a dead battery is, this did not seem like a dead bttery at all.
Anyway, because the jump seemed to work the last time I decided to do it again. To get access to the hood, I needed to back the Quest up about 2 feet. I placed it in neutral, pushed it back a couple feet, and then hit the start button(just to see)....it started right up like a champ. I let it run for a few minutes, turned it off. Tried to turn it back on again and it wouldn't start. 5 minutes later, put it in neutral, did not move it at all, and it started right up again.
We took it back in to Nissan this morning. They are again blaming us for keep it in accessory and draining the battery (which they replaced). I'm not a rocket scientist, but if the battery was dead, it would never start, right?
What could possibly be happening? To me, this sounds like something in the electrical system, but Nissan will have nothing to do with that.
#85 of 112 Re: 2011 Nissan Quest Won't Start [wdhayden2]
Dec 16, 2011 (8:21 am)
Well, in my case the engine stalled because fuel wasn't being sucked into the injectors. If you haven't already done so, PLEASE have the dealer repair your vehicle based on a technical service bulletin that came out in July about hard starts when on a slope. There is a design problem with the gas tanks not being able to pick up fuel when there is a low amount of gas in the tank. The bulletin indicates to replace the gas tank. The dealer said the new tank seems to have more forward running tubes and they also install shims. I reported this as a safety issue to the NHTSA and they called me back yesterday to get more details. They are looking into this problem because while the bulletin indicates hard starts on slopes, it turns out the issue can also happen while the vehicle is being driven (what happened in my case). Again, I don't know if this is the culprit affecting you, but it is worth a try.
#86 of 112 Re: 2011 Nissan Quest Won't Start [wdhayden2]
Dec 16, 2011 (10:37 am)
This is the start button...and not a key, correct?
It sounds like the sensor that makes sure it's in Park may not be working. It looks like when you hit the button its going right to accessory mode...like when you don't have your foot on the brake (I don't have a Quest...just going on what other cars do).
I'm not certain about the Quest...but some cars require just a TAP of the start button -- like ringing a door bell. Some require you hold the button till the engine starts. Are you doing it the proper way?
I like how they keep blaming you...humorous...from a distance anyway
#87 of 112 Re: 2011 Nissan Quest Won't Start [cbeers77]
Jan 14, 2012 (8:44 pm)
Our van also stalled out while driving down our hill. We took our van in just before Thanksgiving and didn't get it back for about 4 weeks(just before christmas0 while the dealership waited for parts. They changed the fuel tank too. Even after that my wife had 1/4 tank of gas on the 30th of Dec. it stalled on her again. It is back in the shop again I'm not going to risk my childrens lives driving in this van. Dont get me wrong I love every thing else about this van our last was and 08 quest .
#88 of 112 For those with stalling problems...
Feb 13, 2012 (11:58 pm)
So I purchased my new 2011 Kleenex box, err Quest, tonight. In seriousness, For those with stalling problems, has the TSB(NTB-11-068) solve the issue? Since no one else complained in a month, it's all good? Also, does anyone know if dealers will apply the TSB without reported problem?
cbeers77, has the dealer fix your problem? If so, did they fix anything else other than the TSB?
#89 of 112 Re: For those with stalling problems... [torqholic]
Feb 17, 2012 (12:44 pm)
I'm still dealing with this issue on my 2011 Quest after bringing it in for repair earlier this week, and am losing patience rapidly. Had it into the dealer on Tuesday (2/14) for new tank, shims, etc, per the TSB repair. Car went in for repair with 1/2 tank of gas, and so by today it was ready to be filled. My wife was driving, and noticed that the gas light came on with the computer telling her she had roughly 40 miles to empty. Within about 5 minutes time the car stalled at an intersection. She was able to restart it and drove it to the nearest gas station. The car took just under 17 gallons of gas, meaning there were still 3+ gallons in the tank when it stalled out. To boot, upon getting home a few minutes later she noticed a strong smell of gas both inside and outside the vehicle. It's going back to the dealer on Monday. Really starting to wonder if this gas tank issue is a fatal flaw with this vehicle - we've been otherwise happy with the car (other than the $300+ cost of replacing one of the Toyo tires which had a nail puncture near the sidewall).
#90 of 112 nissan quest just shuts off
Feb 22, 2012 (10:21 pm)
okay i'm reading a few posts about similar issues other people have had. What have the dealerships done to resolve these issues other than replacing the gas tank?
#91 of 112 Re: 2011 Nissan Quest Won't Start [drhorning]
Feb 23, 2012 (8:09 pm)
My quest is also stalling when going down hills. I has stalled when console states 68 miles to empty and many times below that. Stalling I'd really not the correct word because it literally turns off and I have to restart van. It has done this on the highway, middle of the road, at stop lights, stop signs and sitting in park on my driveway. I have taken it to the dealer multiple times and they will not help me. I am frustrated and concerned for my safety. I have to make sure I am never below half a tank of gas. I only have around 7,000 miles on the van and do not know what to do. If anyone can advise me on how to get help please reply.
#92 of 112 Nissan Quest 2011 Stalls
Feb 23, 2012 (11:18 pm)
This is an extremely unsafe and very dangerous problem that can cause severe accidents and death or serious injury in the event of a crash.
I bought a Nisan Quest SL in November 2011. Back in December 2011 while having a little bit less than a quarter tank of gasoline I made a left turn to get into incoming traffic and the vehicle stalled right on the traffic lane, fortunately there were not any cars close to my vehicle. Initially I thought it had been an isolated event, but my wife commented that the same thing had happened to her. This weekend while driving down hill and entering an intersection the vehicle stalled again (I was going straight, without turning) and the car behind was barely able to stop when I lost speed, they almost hit us!!. From the events explained above I assume the fuel injection is failing due to the low quantity of gas in the tank and/or the turning and/or driving down hill may be contributing due to the uneven flow of gasoline. Again this is an extremely dangerous condition that may cause severe accidents. Please submit a complaint to the NHTSA so it can be recalled and Nissan can fix it (https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml)