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2011 Nissan Quest

111 messages,  Last post on Apr 23, 2012 at 12:00 PM

You are in the Nissan Quest Forum.

What is this discussion about? Nissan Quest, Honda Odyssey, Toyota Sienna, Car Comparisons, Van

Messages Page 12 of 12

#106 of 111 Re: I'll guess I'm buying a Toyota [patnic] by coupedncal

Mar 31, 2012 (11:02 pm)

Replying to: patnic (Mar 30, 2012 4:20 pm)
Not sure if you have test driven the Odyssey but we just picked one up and there doesn't seem to be any excessive noise issue. It is not as quiet as say an LS460 but we test drove the Sienna as well and they were both the same as far as noise is concerned.

#107 of 111 Re: For those with stalling problems... [bnels02066] by bnels02066

Apr 03, 2012 (8:59 am)

Replying to: bnels02066 (Mar 29, 2012 6:52 pm)
Upon notification from the dealer that the VIN was now on "the list" for repair, the vehicle went back in for the software upgrade today, only to find out that Nissan has not loaded the patch on the computer!
 
Dealer master tech hooks up the computer, starts through the menu screens, gets to the 4th one and it is blank. He then calls Nissan who confirms that the patch is not yet ready - a month after the recall was initially issued. No problem, just another two hours wasted at the dealer - and the car still isn't fixed.
 
Do they not realize that people's cars are stalling in traffic, on the highway? Someone is going to get killed due to this complacency. It is totally ridiculous at this point.
 
I have opened a claim with Nissan Consumer Affairs and am going to start looking into my rights under the law. Sick of this.

#109 of 111 Re: For those with stalling problems... [ivan_99] by cbeers77

Apr 23, 2012 (9:53 am)

Replying to: ivan_99 (Mar 28, 2012 8:01 am)
According to my wife, luckily with the electric power steering, steering the vehicle is fine (like the car is running), but the brakes needed a bit more force.

#110 of 111 Re: For those with stalling problems... [bnels02066] by cbeers77

Apr 23, 2012 (10:01 am)

Replying to: bnels02066 (Apr 03, 2012 8:59 am)
Sorry to hear that the re-programming didn't take. We had the computer re-programming performed and it updated fine. So it has been about one month since we had the recall (re-programming). The dealer told me that this should finally fix the problem. He said that when the fuel level got too low, the computer cut power to the fuel pump so as to keep it from burning out, but Nissan ran tests and found the pump wouldn't burn out even if left running so the re-programming is supposed to keep the pump running even if the tank goes to empty. So far we have had two cases where the fuel level went under a quarter of a tank and the low fuel light even came on and I purposely drove it down a steep hill each time. The good news is that the vehicle stayed running! So far so good. We haven't had it stall on us yet since the recall.

#111 of 111 Re: For those with stalling problems... [cbeers77] by bnels02066

Apr 23, 2012 (12:00 pm)

Replying to: cbeers77 (Apr 23, 2012 10:01 am)
That's good news. After sitting at the dealer for 10 days, while they waited for the computer to handle the update correctly, the dealer was finally able to push the update to our Quest on April 13th. We picked it up that morning and drove 300 miles with the kids later that day. We didn't, however, test it out by letting it get below 1/4 tank.
 
I am curious is anyone has heard of folks being compensated by Nissan Consumer affairs for their trouble related to this issue in the form of vouchers for future service. Anybody familiar with this?

Messages Page 12 of 12

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