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03 LS with bad coils not under warranty

5 messages,  Last post on Jun 24, 2010 at 7:25 PM

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What is this discussion about? Lincoln LS, Sedan

Messages Page 2 of 2

#2 of 5 Re: 03 LS with bad coils not under warranty [rma1a] by akirby

Jun 23, 2010 (4:26 pm)

Replying to: rma1a (Jun 23, 2010 3:17 pm)
That's not how I read it.
 
http://www.allstatetrucks.com/Recalls/cust%20satisfaction%20recalls/07m07/R07M07- %20dealer%20bulletin.pdf
 
AFFECTED 2003 MODEL YEAR VEHICLES
If any of the above mentioned drivability issues are reported on an affected vehicle, dealers are to
identify any engine cylinder that is misfiring and perform an ignition coil stress test on the affected
cylinders. If the coil fails the stress test, dealers are to replace the ignition coil and associated
spark plug. If any coil boot is contaminated with engine oil, dealers are to contact the Special
Service Support Center for prior approval to replace the contaminated ignition coil boot, the
associated spark plug and install a new valve cover gasket set. This service must be performed
on affected vehicles at no charge to the vehicle owner.

#3 of 5 Re: 03 LS with bad coils not under warranty [akirby] by rma1a

Jun 24, 2010 (12:48 pm)

Replying to: akirby (Jun 23, 2010 4:26 pm)
I appreciate your response. I took the info you sent on the warranty extension with me when I picked the car up today. They said that the coils were not covered by the warranty because they had not "misfired" but because there was an "RFI concern from the coils". If I understand it correctly, the coils were sending a signal that was interfering with the throttle body signal and causing the car to go into failsafe mode. Both the service manager and the mechanic suggested that I contact Ford and ask them to include this concern in the warranty and reimburse me for the work done ($1,300). Would like your opinion of this. Should it have been covered? What are the chances Ford would reimburse?
Thank you again for your response - I appreciate it very much

#4 of 5 Re: 03 LS with bad coils not under warranty [rma1a] by akirby

Jun 24, 2010 (6:12 pm)

Replying to: rma1a (Jun 24, 2010 12:48 pm)
Were the coils actually replaced? If so then you'd have a good case. But RFI does not sound like the typical coil failure problem covered by the ext. warranty so I wouldn't be surprised if they said no. Won't hurt to ask though.

#5 of 5 Re: 03 LS with bad coils not under warranty [akirby] by rma1a

Jun 24, 2010 (7:25 pm)

Replying to: akirby (Jun 24, 2010 6:12 pm)
Yes, they said that 7 out of 8 coils were bad so they replaced all 8 of them.

Messages Page 2 of 2

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