Last post on Mar 22, 2013 at 2:59 PM
You are in the Ford Fusion/Mercury Milan
What is this discussion about?
Ford Fusion, Mercury Milan, Alfa Romeo
#20 of 33 Re: Transmission re programming [hackattack5]
Aug 29, 2011 (2:09 pm)
hackattacj5, can you tell me the STB for this problem? I just got a 2010 sel and I am experiencing the same issue. The dealer could not copy the issue when they drove it, but I am still not happy with this purchase. Your help is appreciated
#21 of 33 Lemon case
Nov 26, 2011 (9:13 pm)
Friends, i'm new to this forum and wanted some guidance as to how to proceed with the lemon for the transmission on my Fusion 2010. I filed a lemon case against Ford back in July 2011 requesting a repurchase for the vehicle and now Ford has come back to me with a $4000 offer, which i rejected. Now my lawyer has sent me the scheduling orderfo the court proceedings and i'm looking to settle this case outside of court if possible and i'm sure Ford wants the same.
Now my questions is can i convince Ford that problem really exists by have a 3 party transimission evaluation since the dealership always diagnosis the problem as" No trouble Found" and yet they replaced a bunch of hardware on my transmission already. Please give you opinions and i would highly appreciate if anyone can share his/her experience in going thorugh a lemon lawsuit with Ford. Thanks.
#22 of 33 Re: Lemon case [singh82]
Jun 26, 2012 (1:55 pm)
I purchased my 2010 Ford Fusion May 2011. I have already had to pay $200.00 for a transmission leak. My check engine light keeps coming on and now my car has started losing power while I am driving. The code says it needs a new Trottle body. How do you file a case against Ford.
#23 of 33 Re: Lemon case [moorepets]
Jun 27, 2012 (7:26 am)
You have to check your state's lemon law to see if you qualify. Just because you've had multiple problems doesn't make it a lemon.
There are instructions in the owner's manual on how to handle disputes.
Why weren't these covered under the OEM warranty?
#24 of 33 Re: Lemon case [akirby]
Jun 27, 2012 (5:03 pm)
There was no warranty. It had 65000 miles on it.
#25 of 33 Re: Lemon case [moorepets]
Jun 28, 2012 (6:45 am)
Lemon law typically only applies to the first 2 yrs or 24K miles so it's doubtful you'd qualify. But again you'd have to check the law in your state.
#26 of 33 Re: Lemon case [moorepets]
Sep 17, 2012 (9:36 am)
Your Ford or other mechanic will probably tell you it is the throttle body gone bad. Our local dealership told us that today, to the tune of $500. Car only has 36,500 miles on it. We bought it new. On-line research today, shows TONS of owner complaints for that very problem. I called Customer Service at the Ford Motor Company, spoke with a very nice young lady who explained how to get a factory recall started. And it does sound like we are owed one for the 2010 Fusion. She said recalls are generated via customer complaints; the more complaints, the sooner a recall might be generated. So, to help get this going, please call 1-800 392-7363, have your VIN number ready and say that you are lodging a formal complaint and requesting a recall. Then, keep your receipt for the work that was done, so that if a recall is issued, you might have an opportunity for reimbursement. Also, spread this info to any other owners of 2010 Fusions with this same problem. Hope this helps!
#27 of 33 Re: Lemon case [donsmrs]
Sep 17, 2012 (1:00 pm)
Yes thanks. I sent Ford a letter with all of the info and they called me and said there was nothing they could or would do for me.
#28 of 33 Throttle Body
Mar 17, 2013 (6:03 am)
I had been a great admirer of Ford until my 2010 Fusion SE gave me the Throttle Body Blues, as well. But Ford has completely choked on this congenital problem. Their dealer couldn't diagnose the problem, charged me a lot of money looking for phantom electrical problems, and on the second go-round they "cleaned" the TB.
On the third go-round, I was taking a weekend trip 300 miles away, and suffered through 20 separate interstate shut-downs of the car on the round trip. Not funny. Ford did nothing, and would not stand behind their car (less than 45,000 miles) in any way, shape or form.
Utter failure by Ford. My last purchase from them, and since I despise GM, it's foreign cars for me now.
#29 of 33 Re: Throttle Body [jeromefj]
Mar 17, 2013 (8:16 am)
You just need to find a competent dealer. They would have either fixed the problem correctly to begin with or worked with Ford to get the repair covered as a previously reported condition (assuming the first problem was inside 36K miles).