Last post on Nov 02, 2013 at 5:11 PM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, Engine, SUV
#59 of 88 08 GMC Acadia with Terrible Mechanical Issues
Mar 02, 2013 (12:22 pm)
My Wife and I bought our GMC Acadia SLT2 AWD in 2011 and have had nothing but issues since buying it. Fail #1, a complete transmission failure in which GM did a complete transmission replacement (not just fix but we got a brand new transmission). The "Certified" GM mechanic said there was complete gear failure. Oh, did I mention we had taken it in to a dealership prior to our trip we were taking and they said nothing was wrong with it. Fail #2, once again, taken to a dealership about the "CAT" sounding power steering. Again we were told that "All GMC Acadia's make that noise". After test driving almost every 2012 model GMC Acadia's on the lot and determining that none of them sound like mine they set out to replace the entire power steering system. That worked for about 3 months and the "CAT" was back! Fail #3, while on the way to our new home, the warning alarm chimed in and told us to service stabilitrack and traction control. Upon reading many blogs on the Acadia it seems that this issue exists in almost every Acadia. Hey what do you know, the dealership told us that nothing was wrong. (FACTORY WARRANTY EXPIRES) Fail #4, the low beam head light goes out and to my surprise you have to take it to the dealership to get it replaced due to the fact that you have to take the whole wheel well out to get to the head lights. Thanks GM! Fail #5, on a one hour trip on open/flat interstate our transmission (replaced less than 30,000 mile ago) is now over heating and the return of Fail #3. Oh and don't forget the "CAT" is still there. So here we are taking it back to the dealership to try to fix all three issues, but I'm sure nothing is wrong with it. Why is it that GM is still selling this chunk of crap and nothing has been done to fix all of these issues the 2013 Acadia has all the same issues as the '08?
#60 of 88 Re: 08 GMC Acadia with Terrible Mechanical Issues [sgttom]
Mar 04, 2013 (8:08 am)
Have you already been in contact with Customer Assistance on these concerns?
Sarah, GM Customer Service
#61 of 88 2007 acadia dead engine
Mar 10, 2013 (2:39 am)
hello everyone my name is Rick and my wife and i bought our acadia in 2007 right off the lot with no miles. we never had any problems with it, anytime there was a recall we would take it in and problem solved. But in december of 2012 with no warning my acadia started to shake and jerk while i was driving about 50 miles an hour. i got to my parents house and turned vehicle off then turned on and vehicle seemed fine so i left it alone. about three hours later i turned the vehicle on and it was hard to start when it turned on the vehicle started shaking real bad and turned off, tried to start again and that was all she wrote not one attemt to turn on. I knew there were issues with this car but i thought i was one of the lucky ones because my acadia had 125,000 mile on it so i knew i had no warranty. I knew i could not afford any engine work so i let the car sit until i got my tax return. I then went to dealership and explained what happened then the service rep told me there was a type off recall for the timing chain but it would omly be covered untill 120000 miles. So i called gm and the rep told me that if i took the vehicle in and it turned out to be the timing chain they would cover if the vehicle had 1000000 miles because it was a recall. So I saved money just incase it wasnt the timing chain and took the car in. 5 days later the dealer tells me it was the timing chain but that the tech said engine looked very bad on the inside and he did'nt know if a new timing chain would fix it. So i call gm and i offer them instead of paying for a timing chain to put that money towards a new engine i would pay the difference and they said it was more likely that the timing chain would repair the issue. so i tell them to replace the 3500 worth of timing chain and gm only covered 1000. now the dealer calls me the timing chain wasnt enough and that i will probably need a new engine, when i was trying to avoid this whole timing chain with a new engine to begin with. waiting to talk to regional service rep from gm but she hasnt called me back. I really hope they cover all the 3500 dollars for the timing chain and all pay for the new engine myself.
#62 of 88 Re: 2007 acadia dead engine [raberrones23]
Mar 10, 2013 (4:05 pm)
As they say hindsight is 20-20. Unfortunately, these engines are very complex. The engine has 3 timing chains. That's why it costs $3,500 to replace them and only about $1,000 for most cars with a single timing chain or belt. You would have been better off having the entire engine replaced and getting whatever you can from GM towards a new engine. Good luck.
#63 of 88 Re: My GMC 2010 ACADIA CAUGHT ON FIRE [dna95]
Mar 12, 2013 (6:03 am)
My wife and I had a 2012 denali acadia that caught fire, our ins doesnt want to pay because they think the fire wasnt an accident what was the cause of your fire and or do you know and how did you get into contact with gm?
#64 of 88 Re: My GMC 2010 ACADIA CAUGHT ON FIRE [kblack4]
Mar 12, 2013 (8:08 am)
We're sorry to hear about this incident, kblack4. If you would like for us to check into this further, please email us at socialmediagm.com with more information (including your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
#65 of 88 Re: 2007 acadia dead engine [raberrones23]
Apr 22, 2013 (10:42 am)
We just encountered basically the same thing with our 2007 Acadia. Timing chain had jumped and GM is going to cover the new timing chain but are saying they will not cover the damaged Cylinder Head.
I was just wondering if you got anywhere with them covering your engine repair?
#66 of 88 08 Acadia low oil pressure message
Apr 29, 2013 (9:25 am)
My wife got this message and shut the car down. Restarted and it ran fine for a while and then came on again. Took it to the dealer the next morning and they just called and said motor needs to be replaced. Want approval for 9 hours to tear down and think it may be sludge buildup from improper maintenance? If so, not covered under powertrain. Has 90,000 miles. After doing some research, it seems that sludge is an issue with this motor. What should I do? I have a call into my attorney.
#67 of 88 Re: 08 Acadia low oil pressure message [43cajun]
Apr 30, 2013 (3:57 am)
Gave the authorization to pull the motor and see what the issue is. Call GM customer service and opened a case file. 71-1178413754. May know by the end of the day what the issue is.
#68 of 88 Continued Engine Problems '09 Acadia
Jun 21, 2013 (9:25 am)
After posting back in January and trying to resolve our issue (engine sludge), GM stated the problem was100% our fault and informed us that they voided the remainder of our warranty. We did further research with the original dealer and found out that the vehicle went in at 21,000 miles and the front half of the engine was replaced (cams, lobes, and timing chain) for the same issue. The dealer stated the back half of the engine was not touched as per recall/technical bulletin regarding timing chains (the back of the engine is what currently failed). This tells me that there is very obviously an engine problem with this engine. Our vehicle's engine worked when we dropped it off at the dealer for repairs. We had the vehicle towed from the dealer when there was nothing more they could do for us, the engine does not run. It just sits in our driveway as we pay monthly on our loan. We have tried numerous times to correct this matter w/ GM customer Care, they no longer take or return our messages. With driving around my 4 children, there is no way I would not keep my vehicle in perfect running condition. GM, however, has put my family at risk by refusing to fix THEIR KNOWN engine problem on a vehicle that was UNDER WARRANTY! The BBB was not able to help us. I feel our only recourse is to get an attorney involved. I need a reliable vehicle for me and children. Any advice is greatly appreciated!