Last post on Jul 02, 2013 at 1:01 PM
You are in the Ford Edge
What is this discussion about?
Ford Edge, Car Buying, Car Comparisons, SUV
#164 of 185 Re: Ford Edge 2011 [akirby]
Sep 02, 2012 (3:28 pm)
But you can't say one brand is better or worse than another based on anecdotal evidence.
Exactly. Which is why the rating outfits seek hundreds or thousands of owner's experiences and compare the averages to get rankings. I used to buy mostly GM and a few Ford. When I compare the repair experiences I had with all those vehicles(which on the most part liked/loved them all) there is no comparison to the 10, 9 and 5 year old Japanese products I now own. I really just can't believe how many recalls and warranty repairs there were with the GM and Ford products over the years and then out of warranty repairs which I accepted while assuming that it was "normal". Well, I discovered it was not normal for the Japanese brands. While I would love to buy a Ford or a GM(had a couple of Chrysler products too but not impressed at all) again, I am gunshy.
I've had about 22 GM products and 6 Ford products so I think I've got some pretty good history and knowledge of the brands. I realize that things have changed recently but not ready to chance it quite yet.
#165 of 185 Re: Ford Edge 2011 [m6user]
Sep 02, 2012 (5:21 pm)
You should ask the folks that had Toyota engine sludge problems or Honda transmission problems or Toyota Tacoma frames that rusted IN HALF whether they're perfect or not.
JD Power is the best source for quality data. Ford is not perfect and has had issues but the others aren't perfect either.
If you don't want a Ford then don't buy one.
#166 of 185 Re: Ford Edge 2011 [akirby]
Sep 02, 2012 (9:14 pm)
No need to be offended. That happens when one gets so invested in one brand. I realize all brands have problems including the problems you mentioned. I'm certainly not saying any brand is perfect. You related your experience, I related mine.
#167 of 185 Re: Ford Edge 2011 [m6user]
Sep 03, 2012 (6:40 am)
I just hate it when someone uses anecdotal evidence to make sweeping conclusions about an entire brand - good or bad.
#168 of 185 Re: Ford Edge 2011 [akirby]
Sep 03, 2012 (7:15 am)
I agree with that. Those surveys of "one" are not applicable to others or to a brand but they do apply to us personally when a stark difference is noted through actual first hand experience over many, many vehicles.
The reason I have the Edge bookmarked is because I was seriously looking at it at one time but can't get over the user interface with the controls. I hate the mytouch stuff and I like vehicles loaded and it's impossible to stay away from it when the vehicle is loaded. I realize it and sync has been improved and improved but I want nothing to do with those type of capacitive controls. I also looked at the new Escape but can't get over the styling or the lack of storage cubbies in the dash and console area. I hate using my cupholders for everything but drinks.
#169 of 185 Re: Ford Edge 2011 [m6user]
Sep 03, 2012 (8:10 am)
I don't blame anyone who has had a problem with a vehicle for not buying another one.
I realize MFT has bugs but I haven't heard anyone who didn't like the controls. What is it that you don't like?
#170 of 185 They All Have Problems
Sep 03, 2012 (8:44 am)
I had never had a Japanese brand and after hearing rave reviews bought a 1999 Lexus RX. Wonderful car in many ways but it had several major issues. There was the sludge in the engine problem. There were many, many complaints about this problem and after years they extended the warranty to cover that but it was diagnosed in my car after the warranty extension. Fortunately the diagnosis was wrong. There was also the early failure of transmissions that they didn't address. Cost me $4700 for a new transmission at 110,000. (My brothers Chrysler van went through 3 trannys in the same time frame.)
Before these Lexus problems surfaced I bought a Toyota Sienna to replace an Aerostar. Again, a great car in many ways. But there is a premature failure of the sliding doors with hundreds of failures noted in the thread here on Edmunds. Usually the fix is about $1800. After years of complaints Toyota has finally issued a warranty extension that covers some of the failures. It isn't so much the problems that surface it is how the company deals with them. I have not been satisfied with the Toyota way of dealing with them.
So I sold the Lexus and bought a Volvo XC 60. So far so good after 18 months but will see.
#171 of 185 Re: Ford Edge 2011 [akirby]
Sep 03, 2012 (2:12 pm)
Trying to fine tune an adjustment seemed diffucult. It's like those old radios where the dial just nevers seems to hit the station right. Kind of a silly way to explain it but that's the way it seemed. After a lengthy test drive the sync voice commands just couldn't get it right on so many tries that I gave up and so did the salesman. He said there must be somethning wrong with that particular car I was testing. Maybe they should be test driving one that works, ya think?? Anyway, it may be something over a lot of time one could get used to but I just don't want to spend $40k and have to learn that much. There were a couple of other little bugaboos in the driving experience that didn't feel right to me but that is probably very specific to me and may not bother others at all.
#172 of 185 Re: Ford Edge 2011 [m6user]
Sep 04, 2012 (7:40 am)
I totally agree with what you are saying. I have been a loyal customer to Ford for 25 years. I think their new body styles and technolory are cool/cutting edge. I too would love to buy a new Ford Edge, but, based on my past experience with Ford products and the ratings and reviews on the Edge, I bought the Lexus RX 350 AWD instead. Mywife is happy, so I'm happy.
Sep 07, 2012 (11:24 am)
A reporter would like to talk to owners of Ford cars and trucks with MyFord Touch. If you fit this description and you’d like to talk with the reporter, please send daytime contact info to PRedmunds.com by 4 p.m. Pacific/7 p.m. Eastern on Tuesday, September 11, 2012.