Last post on Jul 02, 2013 at 1:01 PM
You are in the Ford Edge
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Ford Edge, Car Buying, Car Comparisons, SUV
#158 of 185 Re: Ford Edge 2011 [qth]
Aug 16, 2012 (9:09 pm)
We purchased new 2013 Ford Edge Sport two months ago. Today, just noticed gap between headliner windshield on driver's side and passenger side. Standing in the front of car looking toward the windshield you can see wiring. Called salesman, went to dealer, salesman and sales manager says they have never seen such a thing. We then went with salesman on the lot and looked at other Ford Edge's 2013 (no 2012's left) every one of them have the headliner hanging down with this gap! Looks unfinished, just terrible quality. I loved my beautiful bright red sport and so did everyone who saw it. But some really strange things keep happening, there is a few more stories that goes along with us trying to purchase this new car like doing a dealer trade for a 2012 Sport but it didn't make it back without getting involved in an accident. They fixed it, but it wasn't fixed properly, and they didn't even notice it, we said no way and ordered the 2013. This was our first Ford and will probably be our last. I have demanded the Service Mgr. to find out from Ford district rep. as to why the headliner is hanging down. The service dept. acted like they knew or have seen it before, but the sales people knew nothing about it????? Do these dept.'s not talk to each other?
#159 of 185 Re: Ford Edge 2011 [seadew]
Sep 01, 2012 (3:54 pm)
I have purchased many ford vehicles. Taurus (lemon) which ford bought back under the lemon law. 4x4 ranger. 3 transmission jobs and multiple other problems. aero star that caught fire from electrical problems. Eddie Bauer expedition had horrible wind noise. Currently drive an f150 which had the instrument cluster go bad . The 4x4 electrical component is bad. The cup holder broke. Well, sorry to say, I will never purchase another ford vehicle again. While trying to raise my family, Ford cost me lots of $$$ in repairs. And, the resale value was poor. We now have an SE Camary and love it. A Honda accord civic coupe with nav and love it. Recently purchased a 2013 Lexus rx350 AWD with nav and it is awesome. Enough said.
#160 of 185 Re: Ford Edge 2011 [conkev]
Sep 01, 2012 (6:12 pm)
And I've owned 2 Rangers, A Lincoln LS and a Fusion. My wife has had 2 Explorers, an Expedition, an Aviator and an Edge. My son has a 7 yr old Focus and my daughter has a 1 yr old Focus. All except the new Focus and the Edge were kept at least 2 years past the factory warranty - some 3 or 4 years. The only 2 things I had to fix were a door handle on the Fusion and a window regulator on the LS.
#161 of 185 Re: Ford Edge 2011 [akirby]
Sep 01, 2012 (8:51 pm)
Just sayin I don't believe it. I can understand being a fan of a certain brand(yours being Ford obviously) but I think when one is so dedicated to one brand that if fogs the memory. I'm not saying Fords have any more problems than others, but your record is impossible to believe for even the most highly ranked brands out there including Lexus, etc. They all have some recalls and warranty repairs. Or are you just counting repairs you paid for that were out of warranty?
#162 of 185 Re: Ford Edge 2011 [m6user]
Sep 02, 2012 (8:16 am)
Because I was raised in a Ford family, I was dedicated to ford. But, your pocket book can only take so much. If I'm going to spend 30 to 40K on a vehicle, I want reliability and I dont care what the car looks like. I do my homework and check the top brands before I buy and currently Subaru, Toyota, and Honda products have the best reliability record. In the this months Consumer Reports, Ford Edge has a solid black dot for reliability. There are many consumer reports on line about the MFT issues, transmission issues, and back hatch opening up issues( busting out windows in the garage). I agree that all brands have their problems, but some more than others. Just Sayin............Do your homework.
#163 of 185 Re: Ford Edge 2011 [m6user]
Sep 02, 2012 (12:05 pm)
The LS, Aviator and Expedition all had problems repaired under warranty. Only the Aviator was serious - new head.
If you look at the facts ALL new vehicles are fairly reliable. The worst one today is better than the best one was 15 years ago.
There are exceptions and Ford has had problems with specific vehicles including MFT. But you can't say one brand is better or worse than another based on anecdotal evidence.
#164 of 185 Re: Ford Edge 2011 [akirby]
Sep 02, 2012 (3:28 pm)
But you can't say one brand is better or worse than another based on anecdotal evidence.
Exactly. Which is why the rating outfits seek hundreds or thousands of owner's experiences and compare the averages to get rankings. I used to buy mostly GM and a few Ford. When I compare the repair experiences I had with all those vehicles(which on the most part liked/loved them all) there is no comparison to the 10, 9 and 5 year old Japanese products I now own. I really just can't believe how many recalls and warranty repairs there were with the GM and Ford products over the years and then out of warranty repairs which I accepted while assuming that it was "normal". Well, I discovered it was not normal for the Japanese brands. While I would love to buy a Ford or a GM(had a couple of Chrysler products too but not impressed at all) again, I am gunshy.
I've had about 22 GM products and 6 Ford products so I think I've got some pretty good history and knowledge of the brands. I realize that things have changed recently but not ready to chance it quite yet.
#165 of 185 Re: Ford Edge 2011 [m6user]
Sep 02, 2012 (5:21 pm)
You should ask the folks that had Toyota engine sludge problems or Honda transmission problems or Toyota Tacoma frames that rusted IN HALF whether they're perfect or not.
JD Power is the best source for quality data. Ford is not perfect and has had issues but the others aren't perfect either.
If you don't want a Ford then don't buy one.
#166 of 185 Re: Ford Edge 2011 [akirby]
Sep 02, 2012 (9:14 pm)
No need to be offended. That happens when one gets so invested in one brand. I realize all brands have problems including the problems you mentioned. I'm certainly not saying any brand is perfect. You related your experience, I related mine.
#167 of 185 Re: Ford Edge 2011 [m6user]
Sep 03, 2012 (6:40 am)
I just hate it when someone uses anecdotal evidence to make sweeping conclusions about an entire brand - good or bad.