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2011 Ford Edge

182 messages,  Last post on Mar 03, 2013 at 5:53 AM

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What is this discussion about? Ford Edge, Car Buying, Car Comparisons, SUV

Messages Page 16 of 19

#147 of 182 Re: Power Liftgate issues [kilmarnock] by gman6555

Jul 15, 2011 (6:18 am)

Replying to: kilmarnock (Jun 29, 2011 4:21 pm)
I just had this happen to me on a my new 2011 Edge Limited AWD, Just got the car 2 weeks ago and was driving down the road about 1 week ago when I noticed that the rear gate was up. I had just left work from a parking garage so I did not leave the gate up inadvertently. Well yesterday I was leaving work when all of the sudden I thought I got his from the side, well to my surprise the liftgate was up and hit the overhead concrete support causing over $1500.00 in damage. I need to get this repaired and would like to know what you found out regarding your incidence. Any more people with this problem? Thanks

#148 of 182 Re: Power Liftgate issues [gman6555] by akirby

Jul 15, 2011 (8:53 am)

Replying to: gman6555 (Jul 15, 2011 6:18 am)
There have been a few reports. Was the liftgate open at some point before you started the car to leave? Or was it closed the entire time?

#149 of 182 Re: Power Liftgate issues [akirby] by gman6555

Jul 15, 2011 (9:52 am)

Replying to: akirby (Jul 15, 2011 8:53 am)
Liftgate was closed, never opened the liftgate for any reason either time.

#150 of 182 Re: Power Liftgate issues [akirby] by gman6555

Jul 19, 2011 (1:31 pm)

Replying to: akirby (Jul 15, 2011 8:53 am)
Just heard from the auto repair shop that the whole rear door needs to be replaced. Cost has increased to around $3500.00 at this time, may be more. If you know where I can find these "reports" it may be helpful in helping me recoup the cost of this repair. Thanks

#151 of 182 Re: Power Liftgate issues [gman6555] by akirby

Jul 20, 2011 (9:40 am)

Replying to: gman6555 (Jul 19, 2011 1:31 pm)
Google "Ford Edge Power Liftgate". It's only a few random occurrences and nobody has been able to pinpoint the cause so I don't think it will help your case.

#152 of 182 Re: Power Liftgate issues [akirby] by kilmarnock

Jul 20, 2011 (10:31 am)

Replying to: akirby (Jul 20, 2011 9:40 am)
I suppose it is related to certain versions of the SJB software. The incidents are occurring more around May/June/July timeframe.
 
In my case, the dealer in Jersey City, NJ was extremely rude. He suggested that the power lift gate button was pressed (twice) in my pocket when I was not driving... Yeah Right. So I had no choice but to file an insurance claim. They were billed $1800.00 for it. He also claimed that there were no TSBs (Technical Service Bulletins) on this issue and there wasn't a newer software for the SJB Module.
 
I disabled the lift gate ajar option in the message center on the instrument cluster (like some others have suggested) and I have not had this reoccur again ( It occured multiple times before). Note that the only thing you loose by doing so is power gate lift/close by pressing the button in the back. Otherwise it works from the button in the IP and the key fob.
 
Got to call JD Powers next

#153 of 182 Re: Power Liftgate issues [kilmarnock] by steve_ HOST

Jul 20, 2011 (11:05 am)

Replying to: kilmarnock (Jul 20, 2011 10:31 am)
Please write a review at Edmunds too.
 
Dealer Ratings and Reviews

#154 of 182 Will This Be Improved on the 2012 Edge Sport? by realmian

Jul 23, 2011 (12:15 am)

Re: 2012 Ford Edge Sport AWD - Will these suggestions be taken into account?
 
Suggested Improvements
Headlights are weak at night(are not HID/xenon and appear yellowish compared to LED fogs. No homelink available. The interior is black and charcoal but the ceiling and pillar trim is tan for some reason, and stains easily. No adaptive cruise control on the Sport. Touch screen not very responsive.

#155 of 182 Headlights Shut Off? by char4

Sep 03, 2011 (6:21 pm)

If,on the Limited, the lights are not on "automatic" control and you forget to turn them off when leaving the car is there a signal like a buzz etc. that tells you that they were left on accidentally ? We got no signal and the headlights stayed on.

#156 of 182 Re: Headlights Shut Off? [char4] by bdyment

Sep 04, 2011 (1:28 pm)

Replying to: char4 (Sep 03, 2011 6:21 pm)
The lights on my 2010 Limited have a loud bell sound if left on in error.

Messages Page 16 of 19

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