Last post on Mar 05, 2013 at 9:19 AM
You are in the Honda Pilot
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Honda Pilot, SUV
#4 of 32 Re: Pilot 2010 Glitchy Moonroof [jplyman]
Apr 24, 2010 (5:29 pm)
bought 2010 pilot touring in jan 2010..already taken in 3X times for the same issue. first time they had to reprogram the whole moonroof logic. seem to work for few weeks. then it happened again. but only random. 2nd time i took it in..it worked fine, but finally did it again ..so the tech re-program again and greased the rails..he sd tht tht hopefully it should be fix. 3rd time it happened again!..i bought it in but of course it worked fine at the dealership. i told 'em dont care if i try to open a thousand times..if it fails once ...it's broke.. so they are now telling me to leave pilot with 'em so they can work with honda head qtrs to see if thy know anything.. i love hondas..but this whole thing is making me really PO.
#5 of 32 Re: Pilot 2010 Glitchy Moonroof [beachbum99]
Apr 27, 2010 (9:07 am)
I bought my 2010 Touring in December and this started happening in Mid March. Their first attempt to fix it was to remove the wind guard and not even tell us. We quickly realized this and told them that was a hack and not a fix. It still isnt fixed and the car is at the dealership as i type this for the 4th time. Along with this annoying issue, they also had to replace the master cylinder and brake booster in early april which took two attempts, and just this past week my rear hatch broke. A piece of plastic cracked off the car becuaset he hatch wasnt aligned.
I started the site below to keep track of all my problems i have had with my Pilot. There are pics of the hatch as well.
#6 of 32 Re: Pilot 2010 Glitchy Moonroof [pilotman6]
Apr 28, 2010 (5:51 pm)
We just bought our 2011 Honda Pilot EX-L less than three weeks ago. It had eighteen miles on it from the start. We have the exact same problem with the moonroof not closing all the way. Took it in the first time to be recallobrated, to no avail. They ordered a new track, and installed it along with a new motor during the second service. Just got it back tonight and it has the exact same problem. The dealer says they now need to consult with the "tech-line" to help trouble shoot. We are very frustrated. They had the whole thing apart and there were around 8 parts listed for the service repair. I can't imagine there is much more they have to replace. My guess is that it has to be the wind defuser.
#7 of 32 sunroof fix
May 17, 2010 (4:39 pm)
On the Piloteers.org form section is a "solution" for the sunroof problem you all are describing. Search under "sunroof". The thread starts out, "eeck, sunroof....."
I too have this problem but seldom open the sunroof so haven't done anything to fix it.
#8 of 32 Re: Pilot 2010 Glitchy Moonroof [pilotman6]
Jun 25, 2010 (5:03 am)
I just bought a 2011 Honda Pilot EX-L with Nav (April 30). When I picked it up the salesman went to show me the how to work the moon roof and it wouldn't close. Same problem, got close and backed up. He couldn't have it fixed because the techs had gone home. Like a fool I took the car. Brought it back a week later they adjusted something and it worked when I tried it. Now it is not closing again. I called them yesterday and they said there was a bulletin out that there is a problem with the moonroof not closing and to wait until further notice. I see now from these posts that other people are having the same problem. I'm going in today to see the date on that bulletin and see if they knew about the problem the day I brought the car home and they were lying to me. Also to get it in writing that I am having the problem. I don't want them to be able to say that I didn't have an issues until later. I guess I'll never learn. If something new doesn't work, you shouldn't take it. Bob.
#9 of 32 Re: Pilot 2010 Glitchy Moonroof [rwg3]
Jun 25, 2010 (3:18 pm)
It has been three months now since we have had the glitch with the moonroof with our 2011 pilot. My local dealer told us two weeks ago that Honda has acknowledged this as a problem with the manufacturing and has a fix for it. They said that Honda has redesigned the "software" in the motor of the moonroof, but we have not yet heard back from them. The last we heard they were waiting for the part to arrive. I have put mine in manual mode for now. It stops at the same spot, however, you only have to tap it once more to fully close it. It works every time.
#10 of 32 Re: Pilot 2010 Glitchy Moonroof [fish23]
Jul 13, 2010 (4:16 pm)
I have a 2011 on order, but called American Honda today to ask about it and tell them I will not take delivery if this is not resolved. Any updates?
#11 of 32 Re: Pilot 2010 Glitchy Moonroof [bmrpilot]
Jul 14, 2010 (12:47 pm)
I spoke to a person who works in the service dept. a week ago, and they yet have not heard anymore from Honda or seen the part come in yet. Honestly, at this point I'm starting to become a little disappointed. I'll be sending in my forth payment in a week. I will post a.s.a.p. when I get an answer from my local dealer. By the way - what did Honda say to you about it when you called?
#12 of 32 Re: Pilot 2010 Glitchy Moonroof [fish23]
Jul 14, 2010 (7:17 pm)
they said they knew about the problem and they have a fix.... but they wanted the VIN for my vehicle (had none).
It is concerning to say the least that they have not been more communicative to dealers and consumers with this issue.
#13 of 32 moonroof won't close on 2011 pilot
Jul 27, 2010 (6:19 am)
i just bought my 2011 touring pilot a month ago and the moonroof won't close without me pushing the windguard down from the top of the roof. It seems there is a problem with the sensor and the plastic windguard. I brought it in this morning and the service guy forced it closed by pushing it in and said, "there!" as if there was nothing wrong with it! Of course I left it there and demanded it to be fixed. I am waiting on the guy who sold it to me to give me a call back. So far I am dissatisfied with Honda's response on this matter. Don't buy a pilot without testing the moonroof many times!!