Last post on Dec 05, 2013 at 8:57 AM
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Chevrolet Tahoe, GMC Yukon, Chevrolet Tahoe Hybrid, SUV
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#749 of 801 passenger door lock out
May 19, 2013 (3:34 pm)
So I just purchased a 2009 chevy tahoe hybrid with 58000 miles on it and noticed that the passenger side door is not locking or unlocking, like most others posting in this forum. This is my first cheverolet and i'm quite discouraged by all the aparent problems that plague their vehicles. I plan on taking it to the dealership soon, but am sure that without a recall, I will be out of luck. Unfortunately, I'm also cursed with the cracked dash issue.
#750 of 801 Re: passenger door lock out [greendisease]
May 19, 2013 (4:01 pm)
I am sorry to hear of your issues with your Tahoe. I would like to research this for you. Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email is socialmediagm.com "attn Crystal" in the subject header. Look forward to hearing from you.
GM Customer Care
May 19, 2013 (9:02 pm)
I was told to take my Tahoe to a dealership at my own expense to find out what was wrong with it. It was not under warranty, there was no recalls and GM would not assist in fixing it other than finding me a dealership.
Locating a dealership for me is not assisting me. I am smart enough to look one up, even smarter not to go that route because of the cost involved.
I traded that Tahoe in for a HONDA. I refused to sell it outright to anyone becasue I want to sleop at nigt... so I took a loss. I got trade in value for FAIR condition 7000 for a 2005 loaded Z71 with 137000 miles.
Once again. Rear lift door locked shut, Blower motor resistor out twice (would not shut off after turning car off and had to pull fuse to get blower shut off.. in 20 degree snowstorm) , Fuse constantly blown for Car charger port in front, Air bag sensor light off and on constantly, sometimes feel transmission slip, CD player eats cd's they won't come out and just clicks and won't pay radio, somtimes when turning would make howling noise in steering column.
BYE BYE CHEVY !!!!!!!! WHAT A RELIEF IT IS!!!!!!!!
#752 of 801 2010 Tahoe LT
May 21, 2013 (8:16 am)
I began having issues similar to those in this thread. Three days ago, when I got in and started my truck, the message center displayed "Driver Door Open". The door was closed completely. Upon further inspection, I realized the driver's door window switches, door lock switch, power mirror remote, and window lock switch weren't working. The radio also stops playing immediately after I switch the truck off, but before the door is opened. All the other window switches seem to be working fine. Also, the keyless remote will not lock or unlock the driver's door. It is as if the truck isn't even recognizing the driver's door. I have checked the fuse box on the dash, immediately inside the driver's door. Are there any other fuses I should look at? If not, what should be my next step? This truck only has 69,000 miles (high for the model, but low for a vehicle in general). I am trying to avoid taking it in to the dealership to pay a couple hundred dollars for a $50 fix.
#753 of 801 Re: 2010 Tahoe LT [alblue]
May 21, 2013 (6:00 pm)
We understand that you're looking for alternatives to visiting the dealership right now and completely understand. Keep us posted if you do decide to visit as we want to do all we can to make sure things are resolved. We can be contacted via email at socialmediagm.com (include your name, contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
GM Customer Care
#754 of 801 Re: 2008 Chevy Tahoe Doo Locks Problem [alyabis]
May 23, 2013 (7:26 am)
I have had the same issues with my 2008 Tahoe LTZ.
Drivers door first then the others went one by one. Dealer wanted $400/lock to replace. I wound up buying parts and replacing all four myself. Can get them online from GM Parts Direct for about $125 each.
Has GM acknowledged that these locks were defective?
#755 of 801 2009 Yukon Denali Door Locks FIXED
May 23, 2013 (10:38 am)
This is a thank you to Crystal with GM Social Media who fields all the complaints and problems posted on Edmunds with grace. We recently spoke via email and took our Denali into our local dealer who acknowledged the problem with the locks and charged us the deductible on our warranty ($100) to fix all four door locks, even though only three weren't working. Previously, we were looking at a $2000 repair, so this was a huge relief. I can't tell you what a sense of security we have now and wanted to express my gratitude to you here on this forum. Thank you Crystal for bird-dogging this for me and countless others, and thank you GM for handling this problem.
#756 of 801 3 Door locks out
May 30, 2013 (8:41 pm)
I'm another customer with the common issue of the actuators going out on my 2008 Tahoe. Curious to how many of these issues are actually being resolved by GM dealerships? We recently had a child and although the power locks are a luxury, this also becomes a safety issue. A vehicle with an original asking price of over $50,000 should never have this issue. I really don't understand why these were never recalled and I also understand that the motors for the locks are cheaply made and from China (saw pictures of the locks broken down). Any help available?
#757 of 801 Re: 2009 Yukon Denali Door Locks FIXED [texmom]
Jun 03, 2013 (11:22 am)
From your message, you state you are under warranty, so why wouldn't you expect them to be fixed, they did wave your deductible, that is big of them. The real issue is all the people that have broken locks, that are out of warranty, and gm does not feel responsible to repair. Their only answer is to go to a dealer and pay 100.00 so they will take a report, and WILL NOT fix. GM has figured a way to get their dealers extra money, and do nothing. I have had 4 chevy silverados, and this is my second , and LAST suburban. I think it is a real shame, a company can take money from us to save them, and then turn around and put cheap parts from china, that they will not stand behind. Good luck on your future sales, you are loosing alot of you previously loyal base.
#758 of 801 2008 Tahoe three failed actuators
Jun 05, 2013 (10:44 am)
Took my Tahoe into the dealer today for two bad door locks. Need to have both on on passenger side replaced at $400 per actuator, (parts + labor). Already had the drivers side front replaced under warranty. Unfortunately, I do not have the mechanical skills to save money like some of you do so I am going to have to eat this problem. I wonder how much the actuators actually cost GM. Dealer told me that they are charged $180 for the part.
I own an aircraft so I am used to egregious charges for parts, but this one definitely takes the cake. I like my Tahoe a lot, but if this is an ongoing problem related to cheap parts that GM knows about I am going to seriously re-think ever owning one again.