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Chevy Tahoe Door Lock Problem

760 messages,  Last post on Jun 06, 2013 at 3:26 PM

You are in the Chevrolet Suburban & Tahoe Forum.

What is this discussion about? Chevrolet Tahoe, GMC Yukon, Chevrolet Tahoe Hybrid, SUV

Messages Page 66 of 77

#643 of 760 Re: 2008 Tahoe Door Locks [nebraskafarmer] by fabballcoach

Oct 13, 2012 (5:16 pm)

Replying to: nebraskafarmer (Oct 12, 2012 1:22 pm)
I recently bought a 2009 Chevy Tahoe Hybrid with 77,000 miles from a Chevrolet Dealer. I have recently had 3/4 door locks go out. It has been less than 7 months since my purchase, so I will be very upset if Chevy has not recalled or is willing to fix the lock issues. For a 60k car to have issues with something as simple as door locks is absolutely ridiculous. I had a 2007 Tahoe before this vehicle and loved it. Starting to think I should have kept that model.
 
Does anyone have an update on what Chevy will do about the locks, or the cost to fix them?
 
Thanks!

#644 of 760 Re: Positive response from GM on Door locks???? [hufnagel] by jlp627

Oct 14, 2012 (7:21 am)

Replying to: hufnagel (Oct 07, 2012 10:48 am)
I posted awhile ago and had the diagnosis done and contacted one of these GM customer service people. I have had no luck in having the problem resolved and it seems my only option is to pay and have it done and hope for a recall.
 
My Suburban is a 2009 LT with around 55K miles on it. I bought it used in July 2011. It is sad to have a car with power door lucks, remote door locks, and remote starter and none of it works. Several years ago when the US bailed out GM they obviously decided to buy cheap parts to save money but they didn't lower the price. They only lowered their standards. I will never buy another GM product.

#645 of 760 Re: 2008 Chevy Tahoe Door Locks Problem [gmcustsvcsarah] by pac12

Oct 14, 2012 (8:47 am)

Replying to: gmcustsvcsarah (Oct 03, 2012 9:04 am)
I see Toyota has stepped up and is doing the right thing by recalling their cars with door lock and window problems. Why doesn't GM do the same thing?
 
And they wonder why they keep losing market share.

#646 of 760 Re: 2008 Tahoe Door Locks [nebraskafarmer] by gmcustsvcsarah

Oct 15, 2012 (8:29 am)

Replying to: nebraskafarmer (Oct 12, 2012 1:22 pm)
nebraskafarmer and fabballcoach,
 
If you wanted for us to open a Service Request in our department so we can explore any available options (we cannot guarantee anything up front), please email us at socialmediagm.com with more information, including: your name and Edmunds username, phone and address, the last 8 of your VIN and mileage, and the name of your involved dealership.
 
Sarah, GM Customer Service

#647 of 760 Actuator not working by jonyb1

Oct 16, 2012 (9:09 am)

2009 Yukon Denali with same door lock actuator problem above. Dealer said SOL, part is $162. I just emailed socialmediagm.com.
 
Any other suggestions?

#648 of 760 Re: 2009 GMC Yukon door lock actuators broken [dennisubr] by carlove5

Nov 07, 2012 (3:05 pm)

Replying to: dennisubr (Aug 05, 2012 1:58 pm)
I too amy having a problem with my door locks. At first it wouldnt unlock and now it wont lock? Evidently it is a cronic problem with Chevy Tahoes and Im wondering why G.M. hasnt recalled it, other that the obvious that it may cost them money to repair. Can anyone help? Rick ... Hs.dc60yahoo.com

#649 of 760 Re: 2009 GMC Yukon door lock actuators broken [carlove5] by 1tahoez71

Nov 07, 2012 (8:27 pm)

Replying to: carlove5 (Nov 07, 2012 3:05 pm)
Well, another one fooled by GM! Just bought a 2008 Denali and the passenger door and rear door locks do not work. It has only 39000 miles! I traded in my 2002 Tahoe and I feel like I made a mistake! The tax payers of this country bail you out and you shovel crappy goods at us! If this issue is not resolved for free by my dealer, I may be trading this car in for a Nissan before I even put plates on it.

#650 of 760 Re: 2009 GMC Yukon door lock actuators broken [1tahoez71] by gmcustsvc

Nov 08, 2012 (6:50 am)

Replying to: 1tahoez71 (Nov 07, 2012 8:27 pm)
Good morning 1tahoez71,
 
Keep us posted on your progress on this with your dealership; if you would like for us to check into the situation further we can be reached via email at socialmediagm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
 
Sarah, GM Customer Service

#651 of 760 2009 Chevy Tahoe Rear Hatch Door Issue by jbo723

Nov 10, 2012 (7:54 pm)

New member and just registered. I stumbled across this forum when I was searching for some trouble shooting pointers on how to fix/address the rear hatch on my
 
I have not read the entire thread regarding the issue with the door actuators but, I skimmed through and it seems that this is obviously an issue that GM has noticed.
 
I bought the Tahoe brand new in April of 2009 and after 4 months of ownership, the driver's side rear door would not open from the inside. With a house full of children, it became frustrating having to get out of the car to open the door from the outside while in the car pool line. Since the vehicle was still under warranty, the dealership fixed it at no cost so, I never had a second thought about the issue and figured it was a fluke.
 
I purchased the 6yr/60K extended warranty and go figure, I didn't have another issue till today when the current odometer reads 63,568. The rear hatch was working fine all day and when I got home from shopping, I go to open the rear hatch to get everything out and now it won't open at all. I had to climb to the back and let down the seats to get my stuff out.
 
My question is, does this issue mimic the issues that have been prevelant with the all the passenger door issues posted here? If so, are dealers aware and fixing this as a warranty issue? Any information anyone can pass along would be greatly appreciated.

#652 of 760 Re: 2009 Chevy Tahoe Rear Hatch Door Issue [jbo723] by gmcustsvc

Nov 12, 2012 (11:49 am)

Replying to: jbo723 (Nov 10, 2012 7:54 pm)
jbo723,
 
We're sorry to hear about the troubles you're having with your Tahoe's rear hatch. If you decide to work with a GM Dealership and want for us to work through that process with you, please don't hesitate to contact us at socialmediagm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
 
Sarah, GM Customer Service

Messages Page 66 of 77

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